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Is there an PFL.com outage?

PFL.com status: Systems Active

Last checked: 9 minutes ago

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PFL.com outages and incidents

Outage and incident data over the last 30 days for PFL.com.

There have been 1 outages or incidents for PFL.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PFL.com

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Component Status

Latest PFL.com outages and incidents.

View the latest incidents for PFL.com and check for official updates:

Updates:

  • Time: Aug. 12, 2019, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved and all order information is now syncing from PFL internal to Command Center.
  • Time: Aug. 12, 2019, 4:41 p.m.
    Status: Identified
    Update: Data synchronization between the PFL internal database and the Command Center database is currently delayed so customers will see "Processing..." in the order number column until the sync is running again; order status information in the Command Center is also impacted. There is no impact on PFL's ability to receive or produce orders, just a delay in the information being passed up to Command Center.

Updates:

  • Time: Aug. 15, 2019, 1:45 p.m.
    Status: Resolved
    Update: Backlogged statuses have been processed and order status feedback is flowing normally for all statuses to SFMC, including shipped.
  • Time: Aug. 12, 2019, 4 p.m.
    Status: Monitoring
    Update: Backlogged status updates are continuing to flow to SFMC. Please note that delivered statuses were not impacted or delayed, only non-delivered status updates (for example, shipped status) were impacted. A complete list of impacted customers is being compiled and will be delivered to CSMs.
  • Time: Aug. 12, 2019, 1:58 p.m.
    Status: Monitoring
    Update: SFMC order statuses have been delayed due to a data issue blocking updates for all customers. While the bad data has been addressed and order statuses are now processing, the backlog of status updates means that shipped status for orders going out today will likely be delayed. We anticipate that all backlogged status updates will be processed by tomorrow.

Updates:

  • Time: Aug. 15, 2019, 1:45 p.m.
    Status: Resolved
    Update: Backlogged statuses have been processed and order status feedback is flowing normally for all statuses to SFMC, including shipped.
  • Time: Aug. 12, 2019, 4 p.m.
    Status: Monitoring
    Update: Backlogged status updates are continuing to flow to SFMC. Please note that delivered statuses were not impacted or delayed, only non-delivered status updates (for example, shipped status) were impacted. A complete list of impacted customers is being compiled and will be delivered to CSMs.
  • Time: Aug. 12, 2019, 1:58 p.m.
    Status: Monitoring
    Update: SFMC order statuses have been delayed due to a data issue blocking updates for all customers. While the bad data has been addressed and order statuses are now processing, the backlog of status updates means that shipped status for orders going out today will likely be delayed. We anticipate that all backlogged status updates will be processed by tomorrow.

Updates:

  • Time: July 30, 2019, 5:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 30, 2019, 5:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 30, 2019, 3:24 p.m.
    Status: Monitoring
    Update: It appears that the failures we were seeing this morning were limited to a high volume of failures for a specific customer, and not a systemic issue. We are continuing to monitor but feel that this issue is resolved.
  • Time: July 30, 2019, 3:24 p.m.
    Status: Monitoring
    Update: It appears that the failures we were seeing this morning were limited to a high volume of failures for a specific customer, and not a systemic issue. We are continuing to monitor but feel that this issue is resolved.
  • Time: July 30, 2019, 2:25 p.m.
    Status: Investigating
    Update: We are investigating an issue with SwagIQ v1 and Salesforce TMA where some orders appear to be failing. Other TMA applications appear to be unimpacted. We will update as we know more.
  • Time: July 30, 2019, 2:25 p.m.
    Status: Investigating
    Update: We are investigating an issue with SwagIQ v1 and Salesforce TMA where some orders appear to be failing. Other TMA applications appear to be unimpacted. We will update as we know more.

Updates:

  • Time: July 17, 2019, 4:42 p.m.
    Status: Resolved
    Update: Marketo connector is happy again.
  • Time: July 17, 2019, 3:09 p.m.
    Status: Identified
    Update: We are currently implementing a fix to an issue causing Marketo PMC orders to fail.

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Frequently Asked Questions - PFL.com

Is there a PFL.com outage?
The current status of PFL.com is: Systems Active
Where can I find the official status page of PFL.com?
The official status page for PFL.com is here
How can I get notified if PFL.com is down or experiencing an outage?
To get notified of any status changes to PFL.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PFL.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PFL.com do?
A comprehensive solution that automates and personalizes direct mail programs to enhance engagement.

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