Last checked: 2 months, 3 weeks ago
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Outage and incident data over the last 30 days for Real Green Systems.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| AMA | Active |
| CAW | Active |
| Linked Documents (SA5) | Active |
| Measurment Assistant | Active |
| Mobile Live (Hosted) | Active |
| Payment Processing | Active |
| Routing Assistant | Active |
| Service Assistant 4 (Hosted) | Active |
| Service Assistant 5 | Active |
View the latest incidents for Real Green Systems and check for official updates:
Description: Users may have had an issue reaching SA5 during this network outage.
Status: Resolved
Impact: Major | Started At: Feb. 11, 2021, 2:04 a.m.
Description: The incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Feb. 2, 2021, 8:14 p.m.
Description: The incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Feb. 2, 2021, 8:14 p.m.
Description: Last evening one of our vendor partners conducted a planned maintenance update to their systems, which resulted in us not being able to connect to their network for a few hours on Sunday morning. Your customers likely received an error when attempting to make a payment on their accounts during that time. The vendor has since addressed and resolved the issue. We are working with the vendor on a retrospective to prevent future issues from occurring post maintenance windows. We will update you with our findings when this investigation is complete.
Status: Resolved
Impact: None | Started At: Jan. 31, 2021, 5:48 p.m.
Description: Last evening one of our vendor partners conducted a planned maintenance update to their systems, which resulted in us not being able to connect to their network for a few hours on Sunday morning. Your customers likely received an error when attempting to make a payment on their accounts during that time. The vendor has since addressed and resolved the issue. We are working with the vendor on a retrospective to prevent future issues from occurring post maintenance windows. We will update you with our findings when this investigation is complete.
Status: Resolved
Impact: None | Started At: Jan. 31, 2021, 5:48 p.m.
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