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Is there an Rivery outage?

Rivery status: Systems Active

Last checked: 5 minutes ago

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Rivery outages and incidents

Outage and incident data over the last 30 days for Rivery.

There have been 5 outages or incidents for Rivery in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rivery

Outlogger tracks the status of these components for Xero:

Rivery Support Ticketing System Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active
Component Status
Rivery Support Ticketing System Active
Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active

Latest Rivery outages and incidents.

View the latest incidents for Rivery and check for official updates:

Updates:

  • Time: June 30, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 30, 2024, 1:13 p.m.
    Status: Monitoring
    Update: Incident Summary: The issue affecting our EU console, which prevented users from saving or manually running rivers, has been resolved. The incident occurred between 09:00 AM UTC and 12:00 PM UTC. Impact: Users in the EU region encountered errors and could not save configurations and manually execute rivers. Root Cause: The incident was related to maintenance work previously posted on our status page: https://status.rivery.io/incidents/cryhdgcgysps. This work caused a disconnection and led to timeouts in our EU console upon attempt to save/manually run Rivers Resolution: Our engineering team has confirmed that the disconnection issues causing the timeouts have been resolved. Next Steps: We will continue to monitor the system to ensure stability. We apologize for the inconvenience caused and appreciate your patience during this time. Thank you for your understanding. Rivery Support Team
  • Time: June 30, 2024, 11:43 a.m.
    Status: Investigating
    Update: Incident Summary: We are currently experiencing an issue affecting our EU console, where users are unable to save or manually run rivers. Our team is aware of the problem and is actively investigating the root cause. Impact: Users in the EU region may encounter errors or be unable to save configurations and manually execute rivers. Current Actions: Our engineering team is conducting a thorough investigation to identify the underlying cause of the issue. We are working on implementing a fix to restore full functionality as quickly as possible. Next Update: We will provide an update as soon as we have more information We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. For any further assistance or inquiries, please reach out to our support team by submitting a support ticket through the console. Thank you for your understanding. Rivery Support Team

Updates:

  • Time: June 5, 2024, 1:08 p.m.
    Status: Resolved
    Update: This issue has been resolved and rivers with Webhook as a Source in US console are now running successfully. We apologize for any inconvenience this may have caused. Please reach out to the Rivery Support Team if you encounter any further issues.
  • Time: June 4, 2024, 9:30 p.m.
    Status: Monitoring
    Update: Between June 02 13:28:17 UTC and June 04 18:03:09 UTC, Source-To-Target data rivers US console using Webhook as the source did not ingest any data. Data not captured during this period will need to be re-ingested. A fix has been deployed, and all Webhooks are now consuming data again. We apologize for any inconvenience this may have caused. Please reach out to the Rivery Support Team (in the console via Help —> Contact Support) if you encounter any further issues or have any questions.
  • Time: June 4, 2024, 7:18 p.m.
    Status: Identified
    Update: Starting June 02 13:28:17 UTC we identified an issue affecting Source-To-Target data rivers using Webhook as the source, resulting in data not being ingested. Existing Webhook Rivers: A fix has been deployed, and data capture has now resumed as normal. New Webhook Rivers Initialized on June 2nd, 13:28:17 UTC: We are actively working on a solution. Updates will be provided as soon as more information is available. We apologize for any inconvenience this may have caused and appreciate your patience as we work diligently to resolve the issue.

Updates:

  • Time: June 5, 2024, 1:08 p.m.
    Status: Resolved
    Update: This issue has been resolved and rivers with Webhook as a Source in US console are now running successfully. We apologize for any inconvenience this may have caused. Please reach out to the Rivery Support Team if you encounter any further issues.
  • Time: June 4, 2024, 9:30 p.m.
    Status: Monitoring
    Update: Between June 02 13:28:17 UTC and June 04 18:03:09 UTC, Source-To-Target data rivers US console using Webhook as the source did not ingest any data. Data not captured during this period will need to be re-ingested. A fix has been deployed, and all Webhooks are now consuming data again. We apologize for any inconvenience this may have caused. Please reach out to the Rivery Support Team (in the console via Help —> Contact Support) if you encounter any further issues or have any questions.
  • Time: June 4, 2024, 7:18 p.m.
    Status: Identified
    Update: Starting June 02 13:28:17 UTC we identified an issue affecting Source-To-Target data rivers using Webhook as the source, resulting in data not being ingested. Existing Webhook Rivers: A fix has been deployed, and data capture has now resumed as normal. New Webhook Rivers Initialized on June 2nd, 13:28:17 UTC: We are actively working on a solution. Updates will be provided as soon as more information is available. We apologize for any inconvenience this may have caused and appreciate your patience as we work diligently to resolve the issue.

Updates:

  • Time: May 28, 2024, 10:58 p.m.
    Status: Resolved
    Update: On 28-May-2024 between 10:00 - 21:30 UTC, there was an increase of river failures in a subset of source to target where Databricks was selected as the target. The full error message can be found below. Please note that the issue did not affect all rivers with Databricks as a target. At 21:30 UTC, a fix was deployed and the river runs that were previously failing have returned to normal. Any data that was not transmitted during the time of the incident will be captured during the next scheduled run. If you have any questions, please do not hesitate to reach out to our support team (via Help --> Contact Support in the console). Thank you for your patience as we worked to investigate and resolve this issue. "Failed to parse JSON data while loading file. Error: An error raised while trying to create a table raw.tmp_XXXXX: ('42617', '[42617] [Simba][Hardy] (80) Syntax or semantic analysis error thrown in server while executing query. Error message from server: org.apache.hive.service.cli.HiveSQLException: Error running query: [PARSE_EMPTY_STATEMENT] org.apache.spark.sql.AnalysisException: [PARSE_EMPTY_STATEMENT] Syntax error, unexpected empty statement. SQLSTATE: 42617; line 12 pos 34\n\tat org.apache.spark.sql.h (80) (SQLExecDirectW)')"

Updates:

  • Time: May 28, 2024, 10:58 p.m.
    Status: Resolved
    Update: On 28-May-2024 between 10:00 - 21:30 UTC, there was an increase of river failures in a subset of source to target where Databricks was selected as the target. The full error message can be found below. Please note that the issue did not affect all rivers with Databricks as a target. At 21:30 UTC, a fix was deployed and the river runs that were previously failing have returned to normal. Any data that was not transmitted during the time of the incident will be captured during the next scheduled run. If you have any questions, please do not hesitate to reach out to our support team (via Help --> Contact Support in the console). Thank you for your patience as we worked to investigate and resolve this issue. "Failed to parse JSON data while loading file. Error: An error raised while trying to create a table raw.tmp_XXXXX: ('42617', '[42617] [Simba][Hardy] (80) Syntax or semantic analysis error thrown in server while executing query. Error message from server: org.apache.hive.service.cli.HiveSQLException: Error running query: [PARSE_EMPTY_STATEMENT] org.apache.spark.sql.AnalysisException: [PARSE_EMPTY_STATEMENT] Syntax error, unexpected empty statement. SQLSTATE: 42617; line 12 pos 34\n\tat org.apache.spark.sql.h (80) (SQLExecDirectW)')"

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Frequently Asked Questions - Rivery

Is there a Rivery outage?
The current status of Rivery is: Systems Active
Where can I find the official status page of Rivery?
The official status page for Rivery is here
How can I get notified if Rivery is down or experiencing an outage?
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