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Is there an Sense outage?

Sense status: Systems Active

Last checked: 2 minutes ago

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Sense outages and incidents

Outage and incident data over the last 30 days for Sense.

There have been 0 outages or incidents for Sense in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sense

Outlogger tracks the status of these components for Xero:

Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Sense Chatbot Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active
Component Status
Email Delivery Active
Sense Meetings Active
Senses Referrals Active
SMS Delivery Active
Active
Able/Employstream Active
Avionte BOLD Active
Avionte Classic Active
Bullhorn Active
eRecruit Active
JobDiva Active
Note Writebacks Active
SenseAPI Active
SmartRecruiter Active
Active
Analytics Active
Audience Creation Active
Events Scheduling Active
Journey Activation Active
Journeys Configuration Active
Sense AI Active
Web Portal Active
Active
Sense Chatbot Active
Active
Messaging Analytics Active
Messaging Chrome Extension Active
Messaging Mobile App Active
Messaging Web Portal Active
Sense AI Active
Active
Agency Portal Active
Careers Portal Active
Employee Portal Active
Matching Engine Active
Recruitment Portal Active
Resume Parser Active

Latest Sense outages and incidents.

View the latest incidents for Sense and check for official updates:

Updates:

  • Time: Nov. 16, 2022, 11:33 p.m.
    Status: Resolved
    Update: We have confirmed that we are no longer seeing instances of runtime errors occur, and all Sense functions should be operating as expected once more. If you are still experiencing a runtime error page, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new
  • Time: Nov. 16, 2022, 10:56 p.m.
    Status: Monitoring
    Update: Our team has confirmed that the fix deployed has been successful and we’re no longer showing run time errors displaying in Sense. We’ll continue to monitor on our end to ensure the fix stays in place, and we’ll follow up with an update after confirming this. If you are still experiencing a runtime error page, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new
  • Time: Nov. 16, 2022, 9:19 p.m.
    Status: Identified
    Update: The fix implemented is currently in deployment for all users, and we are still monitoring it's process. We are seeing this error decrease for more users as the deployment continues. We will continue to monitor this deployment and provide updates as we receive more information
  • Time: Nov. 16, 2022, 7:36 p.m.
    Status: Identified
    Update: We have received reports of intermittent users receiving a Runtime Error page when navigating through Sense at random intervals. We believe we have identified the cause and have implemented a fix that is being deployed currently. We will monitor the status over the next hour as the fix takes place and provide an update once completed.

Updates:

  • Time: Oct. 20, 2022, 3:15 p.m.
    Status: Resolved
    Update: The fix implemented to correct the extended loading periods has been confirmed successful and we are showing expected behavior once more for the messaging page. If you believe you are still experiencing any issues around this, please submit a ticket to our support team: https://support.sensehq.co/hc/en-us
  • Time: Oct. 20, 2022, 2:15 p.m.
    Status: Monitoring
    Update: We have identified an issue causing some users to see extended loading times when using the Messaging Page in the Sense UI. A fix has been deployed to correct this and users should see expected loading times once more shortly. We'll continue to monitor to ensure this fix takes place for all users.

Updates:

  • Time: Oct. 7, 2022, 4:01 p.m.
    Status: Resolved
    Update: Our team has monitored the loading times for all pages and have confirmed functional across all products once more. If you believe you still are experiencing any issues, please submit a ticket to our support team to investigate further - https://support.sensehq.co/hc/en-us/requests/new
  • Time: Oct. 7, 2022, 4:01 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 7, 2022, 3:31 p.m.
    Status: Monitoring
    Update: A fix has been deployed and we are seeing stability throughout all products. We'll continue to monitor to ensure this doesn't recur and provide updates on our findings. If you still are experiencing any issues, please submit a ticket to our support team through - https://support.sensehq.co/hc/en-us/requests/new
  • Time: Oct. 7, 2022, 3 p.m.
    Status: Identified
    Update: During our investigation we have found this increased loading time is affecting multiple Sense functions, including: Login, Messaging and Chatbot from the Sense platform. We have identified the root cause and are actively deploying remediation measures.
  • Time: Oct. 7, 2022, 2:02 p.m.
    Status: Investigating
    Update: We have received reports of the Sense system taking long times to load some web pages and send messages, as well as templates not to populate for some users. Our team is actively investigating the root cause of these delays, and we will provide updates as we receive them

Updates:

  • Time: Sept. 28, 2022, 10:32 p.m.
    Status: Resolved
    Update: We have confirmed that AWS services have stabilized and we're seeing Sense services fully operational once more. If you believe you are still experiencing any issues still, please submit a ticket with our Support Team - https://support.sensehq.co/hc/en-us/requests/new
  • Time: Sept. 28, 2022, 9:16 p.m.
    Status: Monitoring
    Update: We are receiving reports that AWS services are stabilizing and we're seeing Sense services operational once more. We'll continue to monitor for any issues and provide updates as we receive them.
  • Time: Sept. 28, 2022, 7:30 p.m.
    Status: Identified
    Update: We are experiencing a degradation in service due to an outage with Amazon Web Services starting from 12pm CST. This may impact the following services for some users: - Some data sync events from Avionte may be delayed - Incoming SMS may be delayed for some customers - Analytics email delivery dashboards are delayed We will continue to monitor the status of the AWS downtime and provide updates on the status as we receive them

Updates:

  • Time: Aug. 26, 2022, 7:25 p.m.
    Status: Resolved
    Update: We are seeing all templates loading correctly and all products operational once more If you are still experiencing this, please submit a ticket with our support team - https://support.sensehq.co/hc/en-us/requests/new
  • Time: Aug. 26, 2022, 6:29 p.m.
    Status: Monitoring
    Update: Our team has confirmed that the issue has been resolved and we're seeing expected loading times across all agencies. We are continuing to monitor all affected instances and will provide any new update if we see any discrepancies. If you are still seeing any issues in loading the drag and drop editor template, please submit a ticket with our support team - https://support.sensehq.co/hc/en-us/requests/new
  • Time: Aug. 26, 2022, 5:01 p.m.
    Status: Identified
    Update: Our team has identified the issue causing this and is beginning to see expected load times for these templates. We are working on a full resolution ASAP and will provide updates as we receive more information
  • Time: Aug. 26, 2022, 3:48 p.m.
    Status: Investigating
    Update: We are experiencing intermittent instances of long loading times or content not loading when setting up or editing a drag and drop editor touchpoint template. All other simple editor touchpoint templates are still able to be utilized in the meantime. We'll continue to follow up with details as we receive them

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Frequently Asked Questions - Sense

Is there a Sense outage?
The current status of Sense is: Systems Active
Where can I find the official status page of Sense?
The official status page for Sense is here
How can I get notified if Sense is down or experiencing an outage?
To get notified of any status changes to Sense, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sense every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sense do?
Sense is an AI-based talent engagement platform that assists recruiting and talent teams in customizing their interactions with candidates throughout the recruitment process.

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