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Is there an SparkPost outage?

SparkPost status: Minor Outage

Last checked: a minute ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 4 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Performance Issues
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Performance Issues
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: Jan. 16, 2024, 9:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 16, 2024, 8:47 p.m.
    Status: Monitoring
    Update: Earlier today at 15:00 UTC we rolled out an update to the event webhooks framework in the US region and this caused some customers to receive events more than once (the incident ended at 20:30 UTC). While we don't guarantee zero duplication of data received via webhooks, this incident caused some customers to receive up to twice the number of events expected during this timeframe. We are letting you know because it resulted in a significant bump in webhooks traffic for some customers. (No extra action is necessary for those customers who already de-duplicate data using event_id.)

Updates:

  • Time: Dec. 18, 2023, 8:06 a.m.
    Status: Resolved
    Update: We've identified a performance degradation between 5:25 to 7:40 UTC in our US cluster. Some customers using the SMTP protocol may have experienced slower deliveries during this period. This issue has been resolved.

Updates:

  • Time: Dec. 18, 2023, 8:06 a.m.
    Status: Resolved
    Update: We've identified a performance degradation between 5:25 to 7:40 UTC in our US cluster. Some customers using the SMTP protocol may have experienced slower deliveries during this period. This issue has been resolved.

Updates:

  • Time: Dec. 11, 2023, 6:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 11, 2023, 6:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 11, 2023, 5:48 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
  • Time: Dec. 11, 2023, 5:48 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Updates:

  • Time: Dec. 1, 2023, 2:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2023, 2:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2023, 2:02 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 1, 2023, 2:02 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 1, 2023, 1:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 1, 2023, 1:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 1, 2023, 1:09 p.m.
    Status: Investigating
    Update: We are currently investigating: - increased latency in REST API injections in US - increased latency in SMTP outbound delivery in US (NOTE: This does not impact our customers hosted in the EU.)
  • Time: Dec. 1, 2023, 1:09 p.m.
    Status: Investigating
    Update: We are currently investigating: - increased latency in REST API injections in US - increased latency in SMTP outbound delivery in US (NOTE: This does not impact our customers hosted in the EU.)
  • Time: Dec. 1, 2023, 12:50 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
  • Time: Dec. 1, 2023, 12:50 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Minor Outage
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
To get notified of any status changes to SparkPost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SparkPost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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