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Is there an Stitch outage?

Stitch status: Systems Active

Last checked: 8 minutes ago

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Stitch outages and incidents

Outage and incident data over the last 30 days for Stitch.

There have been 0 outages or incidents for Stitch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stitch

Outlogger tracks the status of these components for Xero:

api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active
Component Status
api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active

Latest Stitch outages and incidents.

View the latest incidents for Stitch and check for official updates:

Updates:

  • Time: June 9, 2021, 2:06 p.m.
    Status: Resolved
    Update: The Add Integration page and Add Destination page were affected by an issue impacting a third-party service provider that resulted in an error indicating, "Something Went Wrong" and prevented the creation of new integrations or an account's destination. This issue has been resolved by the service provider and ability to access these pages has been restored.

Updates:

  • Time: May 3, 2021, 9:37 p.m.
    Status: Resolved
    Update: All application and API functionality have remained stable during the monitoring window.
  • Time: May 3, 2021, 8:39 p.m.
    Status: Monitoring
    Update: Our R&D team has deployed a fix and is monitoring services to verify that error rates remain at normal levels.
  • Time: May 3, 2021, 8:32 p.m.
    Status: Identified
    Update: Our R&D team has identified the root cause and are working to implement a fix.
  • Time: May 3, 2021, 8:27 p.m.
    Status: Investigating
    Update: Our R&D team is investigating reports of errors displaying connection information within the Stitch user interface and via API. They are working to resolve the occurrences to restore normal functionality.

Updates:

  • Time: April 28, 2021, 9:32 p.m.
    Status: Resolved
    Update: Application functionality including user interface access, extraction schedules and performance, loading performance, and API availability have remained stable during the monitoring window.
  • Time: April 28, 2021, 5:10 p.m.
    Status: Monitoring
    Update: Our R&D team has deployed a fix and is monitoring services to verify that error rates remain at normal levels.
  • Time: April 28, 2021, 4:47 p.m.
    Status: Identified
    Update: Our R&D team has identified a potential root cause and are working to implement a fix.
  • Time: April 28, 2021, 4:10 p.m.
    Status: Investigating
    Update: Our R&D team is continuing to investigate the cause and scope of this issue. Thus far we have identified it as impacting the user interface, the scheduling and performance of extraction jobs, the performance of loading jobs, and API availability.
  • Time: April 28, 2021, 3:52 p.m.
    Status: Investigating
    Update: Our R&D team is investigating reports of delays while loading the Stitch application and errors while the application fetches account information, which appear to stem from a spike in internal database errors. They are working to resolve the occurrences to restore normal functionality.

Updates:

  • Time: Oct. 29, 2020, 8:15 p.m.
    Status: Resolved
    Update: Application functionality has remained stable since the fix was deployed earlier today.
  • Time: Oct. 29, 2020, 4:49 p.m.
    Status: Monitoring
    Update: A fix has been deployed, and the ability to access the Settings page for affected integrations has been restored.
  • Time: Oct. 29, 2020, 3:50 p.m.
    Status: Identified
    Update: Our team had isolated the cause of this UI issue and is currently testing a fix.
  • Time: Oct. 29, 2020, 3:45 p.m.
    Status: Investigating
    Update: Our team is investigating an issue affecting the display of the Settings page for various integration in our web user interface. This does not affect existing configurations for integrations or replication.

Updates:

  • Time: Oct. 20, 2020, 6:27 p.m.
    Status: Resolved
    Update: The rate of 401 errors has returned to and remained at normal levels, and subsequent extraction jobs and authentication attempts have completed successfully as expected.
  • Time: Oct. 20, 2020, 5:21 p.m.
    Status: Monitoring
    Update: We've corrected an issue stemming from a recent token change that had disrupted communication with some aspects of our infrastructure. Subsequent extraction jobs and authentication attempts should complete successfully.
  • Time: Oct. 20, 2020, 5:15 p.m.
    Status: Investigating
    Update: We're currently investigating an issue causing 401 errors to be returned by Stitch during processes like extraction jobs and the re-authentication of new or existing integrations.

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Frequently Asked Questions - Stitch

Is there a Stitch outage?
The current status of Stitch is: Systems Active
Where can I find the official status page of Stitch?
The official status page for Stitch is here
How can I get notified if Stitch is down or experiencing an outage?
To get notified of any status changes to Stitch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Stitch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here