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Is there an Tango Card outage?

Tango Card status: Systems Active

Last checked: 8 minutes ago

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Tango Card outages and incidents

Outage and incident data over the last 30 days for Tango Card.

There have been 1 outages or incidents for Tango Card in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tango Card

Outlogger tracks the status of these components for Xero:

Help Centers Active
Item Active
Landing Page Active
RaaS API v2 - Production Active
RaaS API v2 - Sandbox Active
Reward Link - Production Active
Reward Link - Sandbox Active
Rewards Genius - Production Active
Tango Card website Active
Component Status
Help Centers Active
Item Active
Landing Page Active
RaaS API v2 - Production Active
RaaS API v2 - Sandbox Active
Reward Link - Production Active
Reward Link - Sandbox Active
Rewards Genius - Production Active
Tango Card website Active

Latest Tango Card outages and incidents.

View the latest incidents for Tango Card and check for official updates:

Updates:

  • Time: June 4, 2024, 6:50 p.m.
    Status: Resolved
    Update: UPDATE: We have fixed this issue, there is no longer a need to refresh the page. WORKAROUND: Please refresh your page and then this issue will go away. This is a temporary workaround. In the meanwhile the team is working to implement a solution for this issue.
  • Time: June 4, 2024, 6:14 p.m.
    Status: Investigating
    Update: We are investigating this.

Updates:

  • Time: June 5, 2024, 6:14 p.m.
    Status: Resolved
    Update: This issue has been resolved. All users should have access to their normal functionality in the portal.
  • Time: June 3, 2024, 8:58 p.m.
    Status: Monitoring
    Update: Some users with limited account access lost portal functionality due to the MFA update. This has been addressed and everyone should now have full functionality restored.

Updates:

  • Time: June 3, 2024, 6:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 6:31 p.m.
    Status: Monitoring
    Update: The Tango Cert was updated on June 1 and has an issue. A new Cert has been created and should now be working.

Updates:

  • Time: May 6, 2024, 3:58 p.m.
    Status: Resolved
    Update: This incident is now resolved.
  • Time: May 5, 2024, 5:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 5, 2024, 5:01 p.m.
    Status: Investigating
    Update: Customers and users attempting to access/view line item history in Tango Portal may see some delayed and/or missing data. The issue started around 6pm PST yesterday.

Updates:

  • Time: May 3, 2024, 7:10 p.m.
    Status: Resolved
    Update: This incident is resolved! Please report if any issue is experienced nonetheless.
  • Time: May 3, 2024, 7:06 p.m.
    Status: Investigating
    Update: We are aware of an issue in production where tokens were not getting generated as expected for MFA auth. It may have impacted customers in the past ~20mins. The issue has been resolved since and we're are actively monitoring it.

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Frequently Asked Questions - Tango Card

Is there a Tango Card outage?
The current status of Tango Card is: Systems Active
Where can I find the official status page of Tango Card?
The official status page for Tango Card is here
How can I get notified if Tango Card is down or experiencing an outage?
To get notified of any status changes to Tango Card, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tango Card every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tango Card do?
Tango Card simplifies the process of sending gift and prepaid cards as rewards, enhancing the effectiveness of your incentive program.

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