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Is there an UiPath outage?

UiPath status: Systems Active

Last checked: 7 minutes ago

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UiPath outages and incidents

Outage and incident data over the last 30 days for UiPath.

There have been 9 outages or incidents for UiPath in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UiPath

Outlogger tracks the status of these components for Xero:

Action Center Active
AI Center Active
Apps Active
Automation Cloud Active
Automation Hub Active
Automation Ops Active
Autopilot for Everyone Active
Cloud Robots - VM Active
Communications Mining Active
Computer Vision Active
Context Grounding Active
Customer Portal Active
Data Service Active
Documentation Portal Active
Document Understanding Active
Insights Active
Integration Service Active
Marketplace Active
Orchestrator Active
Process Mining Active
Serverless Robots Active
Solutions Management Active
Studio Web Active
Task Mining Active
Test Manager Active
Component Status
Action Center Active
AI Center Active
Apps Active
Automation Cloud Active
Automation Hub Active
Automation Ops Active
Autopilot for Everyone Active
Cloud Robots - VM Active
Communications Mining Active
Computer Vision Active
Context Grounding Active
Customer Portal Active
Data Service Active
Documentation Portal Active
Document Understanding Active
Insights Active
Integration Service Active
Marketplace Active
Orchestrator Active
Process Mining Active
Serverless Robots Active
Solutions Management Active
Studio Web Active
Task Mining Active
Test Manager Active

Latest UiPath outages and incidents.

View the latest incidents for UiPath and check for official updates:

Updates:

  • Time: Aug. 9, 2024, 12:59 p.m.
    Status: Resolved
    Update: Issue is resolved
  • Time: Aug. 9, 2024, 12:27 p.m.
    Status: Monitoring
    Update: The issue is mitigated and we are monitoring the service
  • Time: Aug. 9, 2024, 12:13 p.m.
    Status: Investigating
    Update: We have noticed that business apps is returning 502's intermittently and investigation is in progress

Updates:

  • Time: Aug. 21, 2024, 7:56 p.m.
    Status: Postmortem
    Update: # Background context UiPath replicates authorization data from Orchestrator and Data Service into a centralized authorization store as a building block for a unified administration experience across UiPath services, which is used in deployment, publishing and listing of UiPath Apps. # Customer impact 67 organizations in Europe and 58 organizations in our community environment experienced an increase in access denials to Apps due to this incident. These customers saw authorization errors while deploying, publishing, or executing UiPath Apps. Please note that the regions indicate the region the organization is hosted, not where the tenant is hosted. # Root cause During the incident, we found that the authorization data was not correctly syncronized between Orchestrator, Data Service, and the central Authorization service. This resulted in an incomplete permission set for the UiPath Apps use cases. We believe that the data divergence was caused by a race condition within the sync process. Specifically in a tool that is designed to proactively auto-heal any issues between the various UiPath services. # Detection Unfortunately, UiPath did not self-detect this issue. It was reported by customers, and we reported it in the UiPath status page when more than 1 customers reported this issue. # Response The team used telemetry to see which organizations had elevated authorization failures for apps publishing, and we remediated the issue by forcing a sync of all the permission data to the centralized authorization store. # Follow up To ensure this doesn't happen again, we plan to make many improvements to the service 1. Improve detection by adding the necessary telemetry and monitoring to immediately catch and root cause any data de-synchronization. 2. Review the sync architecture, and build more robustness into the sync architecture that prevents the divergence. 3. Invest in better stress testing of the synchronization process to expose race conditions in our architecture.
  • Time: Aug. 8, 2024, 4:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2024, 7:09 a.m.
    Status: Monitoring
    Update: We have mitigated the issue and are closely monitoring it
  • Time: Aug. 8, 2024, 12:23 a.m.
    Status: Identified
    Update: Our team is actively applying the mitigation. Apps continue to be unblocked; however, the Solutions builder flows will still not able to browse and select Entities from the Data service.
  • Time: Aug. 7, 2024, 9:17 p.m.
    Status: Identified
    Update: We are continuing to work on the full mitigation.
  • Time: Aug. 7, 2024, 7:04 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for solutions builder flows.
  • Time: Aug. 7, 2024, 7:01 p.m.
    Status: Identified
    Update: A partial mitigation has been applied. Apps deployment, publishing, and executions are now unblocked. Customer who are using the Solutions builder flows will still not able to browse and select Entities from the Data service. We are working on a solution to mitigate this.
  • Time: Aug. 7, 2024, 6:14 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate the issue. A partial mitigation has been identified and we will provide updates when available.
  • Time: Aug. 7, 2024, 5:22 p.m.
    Status: Investigating
    Update: Our team is investigating issues related to users ability to deploy, publish, and execute apps.

Updates:

  • Time: Aug. 7, 2024, 4:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 7, 2024, 4:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 7, 2024, 4:37 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 7, 2024, 4:25 p.m.
    Status: Investigating
    Update: Our team is investigating issues related to new automation hub signups in US, Australia, and Canada regions.

Updates:

  • Time: Aug. 1, 2024, 3:52 p.m.
    Status: Postmortem
    Update: Following a recent deployment, users experienced application slowdown and request failures. The slowdown was traced back to an internal change that affects how SQL queries are composed. To mitigate this incident, both a reversion of the internal change and an upscale of the database were executed.
  • Time: Aug. 1, 2024, 2:23 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Aug. 1, 2024, 12:39 p.m.
    Status: Monitoring
    Update: We've implemented a fix to restore normal operation and are monitoring the results.
  • Time: Aug. 1, 2024, 11:50 a.m.
    Status: Investigating
    Update: Starting ~ 10:45 UTC, Orchestrator customers in delayed US ring might notice degraded performance. Our team are actively investigating the issue and we will provide updates as soon as possible.

Updates:

  • Time: Aug. 1, 2024, 5:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2024, 4:20 p.m.
    Status: Monitoring
    Update: All issues are resolved, but we will continue to monitor the situation to ensure stability
  • Time: Aug. 1, 2024, 3:27 p.m.
    Status: Monitoring
    Update: Functionality for Insights Service is restored after fixes by the downstream service provider. Customers may still experience stale data for some time while our systems finish recovering. We are continuing to monitor the situation.
  • Time: Aug. 1, 2024, 3:13 p.m.
    Status: Monitoring
    Update: The downstream service provider are deploying a fix for their issue, we will continue to monitor the situation until they report no more issues.
  • Time: Aug. 1, 2024, 11:53 a.m.
    Status: Identified
    Update: We are in constant communication with our service provider support team to expedite the resolution.
  • Time: Aug. 1, 2024, 11:49 a.m.
    Status: Investigating
    Update: Our downstream service confirmed that there is a connectivity issue going on at their end. Our team is actively working with them to address and resolve the issue. However, as this is a downstream problem, our ability to fully restore Insights is dependent on the resolution of the issue at their end. We are in constant communication with our service provider support team to expedite the resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding as we work through this issue.
  • Time: Aug. 1, 2024, 11:23 a.m.
    Status: Investigating
    Update: There is connectivity issue going on with a downstream service, that we are currently troubleshooting with our cloud provider. We will continue to keep you updated on further developments on this incident. Thank you for your patience and understanding.
  • Time: Aug. 1, 2024, 9:22 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Our engineers are actively working on resolving the issue and we will provide updates as soon as possible. We apologise for any inconvenience this may be causing and appreciate your patience while we work to resolve the issue.
  • Time: Aug. 1, 2024, 7:40 a.m.
    Status: Investigating
    Update: Starting at around 06:38 UTC, customers might observe degradation of Insights service in Automation Cloud US ring and full outage of Insights service in Delayed US ring.

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Frequently Asked Questions - UiPath

Is there a UiPath outage?
The current status of UiPath is: Systems Active
Where can I find the official status page of UiPath?
The official status page for UiPath is here
How can I get notified if UiPath is down or experiencing an outage?
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What does UiPath do?
UiPath Business Automation Platform automates knowledge work, accelerating innovation and human achievement through AI and automation.