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Is there an Ultimate AI outage?

Ultimate AI status: Systems Active

Last checked: 6 minutes ago

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Ultimate AI outages and incidents

Outage and incident data over the last 30 days for Ultimate AI.

There have been 3 outages or incidents for Ultimate AI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ultimate AI

Outlogger tracks the status of these components for Xero:

Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active
Component Status
Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active

Latest Ultimate AI outages and incidents.

View the latest incidents for Ultimate AI and check for official updates:

Updates:

  • Time: Jan. 24, 2023, 2:17 p.m.
    Status: Resolved
    Update: The incident is resolved as of now.
  • Time: Jan. 24, 2023, 8:36 a.m.
    Status: Monitoring
    Update: A fix has been Implemented and We continue to monitor the service.
  • Time: Jan. 23, 2023, 11:04 p.m.
    Status: Identified
    Update: The issue has been Identified and we are working on fix.
  • Time: Jan. 23, 2023, 10:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate the root cause.
  • Time: Jan. 23, 2023, 10:01 p.m.
    Status: Investigating
    Update: The integration with Zendesk Chat is working as expected. Our team is investigating the root cause.
  • Time: Jan. 23, 2023, 9:54 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where bots integrated with Zendesk Chat are not responding to end-users. We will continue to update this page as we progress with our investigation.

Updates:

  • Time: Jan. 23, 2023, 4:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 23, 2023, 4:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 23, 2023, 3:26 p.m.
    Status: Monitoring
    Update: A fix has been deployed we are monitoring the issue now.
  • Time: Jan. 23, 2023, 3:12 p.m.
    Status: Identified
    Update: The issue has been identified we are implementing a fix as soon as possible.
  • Time: Jan. 23, 2023, 2:21 p.m.
    Status: Investigating
    Update: We are currently investigating an issue and its impact on our Zendesk Chat Automation bots.

Updates:

  • Time: Dec. 29, 2022, 4:42 p.m.
    Status: Resolved
    Update: Incident with Zendesk is being resolved now and Sunshine Conversations Messenger is working normally.
  • Time: Dec. 29, 2022, 4:39 p.m.
    Status: Monitoring
    Update: Zendesk Status page is green again we are monitoring our services as of now and will keep you posted.
  • Time: Dec. 29, 2022, 4:01 p.m.
    Status: Identified
    Update: We have noticed an active incident on https://status.zendesk.com/ which is related to this. We continue to monitor https://status.zendesk.com/. Will keep you posted.
  • Time: Dec. 29, 2022, 3:49 p.m.
    Status: Investigating
    Update: We are currently investigating Sunshine Automation Integration as some of the bots are not responding. We are trying to identify the issue as soon as we have the root cause identify it we will update the status page accordingly.

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Frequently Asked Questions - Ultimate AI

Is there a Ultimate AI outage?
The current status of Ultimate AI is: Systems Active
Where can I find the official status page of Ultimate AI?
The official status page for Ultimate AI is here
How can I get notified if Ultimate AI is down or experiencing an outage?
To get notified of any status changes to Ultimate AI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ultimate AI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ultimate AI do?
Efficiently manage customer service with AI-powered automation platform for conversational and generative support.