Company Logo

Is there an Ultimate AI outage?

Ultimate AI status: Systems Active

Last checked: 8 minutes ago

Get notified about any outages, downtime or incidents for Ultimate AI and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Ultimate AI outages and incidents

Outage and incident data over the last 30 days for Ultimate AI.

There have been 3 outages or incidents for Ultimate AI in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Ultimate AI

Outlogger tracks the status of these components for Xero:

Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active
Component Status
Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active

Latest Ultimate AI outages and incidents.

View the latest incidents for Ultimate AI and check for official updates:

Updates:

  • Time: Nov. 16, 2023, 2:59 p.m.
    Status: Postmortem
    Update: _We implemented a workaround for a SunCo issue \(a bug in the Sunco functionality that allowed the creation and fetching of conversations with empty descriptions but didn’t accept updates that contained the same empty description\). We then received a report that escalations in SunCo were failing which we were able to link back to the previous implementation: While implementing selective updates when interacting with the Sunco API, the internal caching mechanism was overlooked and that caused the complete override of the cached entries leading to inconsistent data required for escalation. We rolled back the deployment that had the faulty implementation. Immediately after, the escalations started working again._
  • Time: Oct. 23, 2023, 3:11 p.m.
    Status: Resolved
    Update: We have identified the root cause of the issue, committed a rollback, and all systems are operating as expected.
  • Time: Oct. 23, 2023, 3:02 p.m.
    Status: Monitoring
    Update: We have committed a rollback of a recent deployment and are currently monitoring the system.
  • Time: Oct. 23, 2023, 2:47 p.m.
    Status: Investigating
    Update: We are currently investigating an issue effecting our SunCo integration where escalations are intermittently failing.

Updates:

  • Time: Oct. 10, 2023, 10:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 10, 2023, 10:06 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 10, 2023, 9:59 a.m.
    Status: Monitoring
    Update: A fix has been deployed and we are currently monitoring the service.
  • Time: Oct. 10, 2023, 9:15 a.m.
    Status: Identified
    Update: We have identified the root cause of the issue and we are working on a fix.
  • Time: Oct. 10, 2023, 9:05 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our ticket cleaner service that could impact bots with the Content Cleanup feature enabled.

Updates:

  • Time: Oct. 5, 2023, 5:44 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Oct. 5, 2023, 5:37 p.m.
    Status: Monitoring
    Update: A fix has been deployed and seems everything is back to normal.
  • Time: Oct. 5, 2023, 5:28 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 5, 2023, 5:28 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Dialogue builder. We will provide an update as soon as we have more detailed information.

Updates:

  • Time: Sept. 25, 2023, 11:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2023, 11:38 a.m.
    Status: Investigating
    Update: Out alerting system notified us of possible issues with the Salesforce bots. We are currently looking into the issue

Updates:

  • Time: Sept. 21, 2023, 2:36 p.m.
    Status: Resolved
    Update: We have identified a problem with Zendesk Support Automation that occurred around 1:15 PM. We have rolled back a deployment that seems to have impacted the production bots. The production systems have returned back to normal operation 3:50 PM.

Check the status of similar companies and alternatives to Ultimate AI

UiPath
UiPath

Systems Active

Scale AI
Scale AI

Systems Active

Notion
Notion

Systems Active

Brandwatch
Brandwatch

Systems Active

Harness
Harness

Systems Active

Olive AI
Olive AI

Systems Active

Sisense
Sisense

Systems Active

HeyJobs
HeyJobs

Systems Active

Joveo
Joveo

Systems Active

Seamless AI
Seamless AI

Systems Active

hireEZ
hireEZ

Systems Active

Frequently Asked Questions - Ultimate AI

Is there a Ultimate AI outage?
The current status of Ultimate AI is: Systems Active
Where can I find the official status page of Ultimate AI?
The official status page for Ultimate AI is here
How can I get notified if Ultimate AI is down or experiencing an outage?
To get notified of any status changes to Ultimate AI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ultimate AI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ultimate AI do?
Efficiently manage customer service with AI-powered automation platform for conversational and generative support.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free