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Is there an Ultimate AI outage?

Ultimate AI status: Systems Active

Last checked: 2 minutes ago

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Ultimate AI outages and incidents

Outage and incident data over the last 30 days for Ultimate AI.

There have been 3 outages or incidents for Ultimate AI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ultimate AI

Outlogger tracks the status of these components for Xero:

Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active
Component Status
Analytics Active
Backend Integrations Active
Core Services Active
Dashboard Active
Public API Active
Web Chat Widget Active
Active
Freshchat Active
Freshdesk Automation Active
Giosg Automation Active
Intercom Automation Active
LiveChat.com CRM Integration Active
Salesforce Active
Sunshine Active
Zendesk Chat Active
Zendesk Support Automation Active
Active
LiveChat Agent apps Active
LiveChat API Active
LiveChat Chat widget Active
LiveChat Integrations Active
LiveChat Subprocessors' service Active
Salesforce EU37 Active
Salesforce EU40 Active
Salesforce UM7 Active
Zendesk Sunshine Conversations Sunshine Conversations Core API Active
Zendesk Sunshine Conversations Web SDK Active

Latest Ultimate AI outages and incidents.

View the latest incidents for Ultimate AI and check for official updates:

Updates:

  • Time: Sept. 14, 2023, 8:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2023, 4:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 13, 2023, 4:12 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 4, 2023, 10:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2023, 10:04 a.m.
    Status: Monitoring
    Update: We fixed an issue with a setting in our analytics providers' configuration, which was causing some analytics dashboards to not load correctly. All analytics dashboards should now work as expected.
  • Time: Sept. 4, 2023, 9:09 a.m.
    Status: Monitoring
    Update: We implemented a fix and are verifying if the analytics dashboards work properly again for everyone.
  • Time: Sept. 4, 2023, 9:02 a.m.
    Status: Identified
    Update: We have identified an issue on some of our analytics dashboards. We believe there is an issue with a setting in our analytics providers' configuration and are working on addressing the issue.

Updates:

  • Time: Aug. 14, 2023, 5:25 p.m.
    Status: Resolved
    Update: A fix has been applied on and Live chat status i.e. https://status.livechat.com/ report all system operational.
  • Time: Aug. 14, 2023, 4:38 p.m.
    Status: Monitoring
    Update: We see the Live Chat API responding in our systems. However the live chat status page i.e. https://status.livechat.com/ still shows degraded performance. We continue to monitor the situation and keep you posted.
  • Time: Aug. 14, 2023, 4:04 p.m.
    Status: Identified
    Update: We continue to monitor the Live Chat status page, It still reports degraded performance on this page https://status.livechat.com/. We will keep you posted.
  • Time: Aug. 14, 2023, 3:17 p.m.
    Status: Identified
    Update: We have noticed that the Live Chat Status page has started reporting Degraded Performance, We will be monitoring their status page and keep you posted.

Updates:

  • Time: Aug. 11, 2023, 9:20 p.m.
    Status: Resolved
    Update: A fix has been applied on and Live chat status i.e. https://status.livechat.com/ report all system operational.
  • Time: Aug. 11, 2023, 8:08 p.m.
    Status: Monitoring
    Update: We continue to monitor the status page of Live Chat i.e. https://status.livechat.com/ it still shows Degraded Performance. We continue to monitor the situation and keep you posted.
  • Time: Aug. 11, 2023, 7:15 p.m.
    Status: Monitoring
    Update: We see the Live Chat API responding in our systems . However the live chat status page i.e. https://status.livechat.com/ still shows degraded performance. We continue to monitor the situation and keep you posted.
  • Time: Aug. 11, 2023, 6:38 p.m.
    Status: Identified
    Update: We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.
  • Time: Aug. 11, 2023, 6:08 p.m.
    Status: Identified
    Update: We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.
  • Time: Aug. 11, 2023, 5:24 p.m.
    Status: Identified
    Update: We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.
  • Time: Aug. 11, 2023, 4:37 p.m.
    Status: Identified
    Update: We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.
  • Time: Aug. 11, 2023, 4:11 p.m.
    Status: Identified
    Update: We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.
  • Time: Aug. 11, 2023, 3:47 p.m.
    Status: Identified
    Update: We continue to monitor Live Chat status page , It still reports degraded performance on this page https://status.livechat.com/ . We will keep you posted.
  • Time: Aug. 11, 2023, 3:31 p.m.
    Status: Identified
    Update: We have noticed that Live Chat Status page has started reporting Degraded Performance , We will be monitoring their status page and keep you posted.

Updates:

  • Time: Aug. 11, 2023, 2:22 p.m.
    Status: Resolved
    Update: The incident has been resolved by our team.
  • Time: Aug. 11, 2023, 2:15 p.m.
    Status: Identified
    Update: We detected an issue with our Salesforce bots and our team is currently working on resolving this issue. We will keep you updated on our progress.

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Frequently Asked Questions - Ultimate AI

Is there a Ultimate AI outage?
The current status of Ultimate AI is: Systems Active
Where can I find the official status page of Ultimate AI?
The official status page for Ultimate AI is here
How can I get notified if Ultimate AI is down or experiencing an outage?
To get notified of any status changes to Ultimate AI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ultimate AI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ultimate AI do?
Efficiently manage customer service with AI-powered automation platform for conversational and generative support.

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