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Is there an Yesware outage?

Yesware status: Minor Outage

Last checked: 3 minutes ago

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Yesware outages and incidents

Outage and incident data over the last 30 days for Yesware.

There have been 1 outages or incidents for Yesware in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yesware

Outlogger tracks the status of these components for Xero:

Campaigns Active
Mail Merge Performance Issues
Salesforce Sync Active
Send Later and Reminders Active
Telephony Active
Tracking Active
Website Active
Component Status
Campaigns Active
Mail Merge Performance Issues
Salesforce Sync Active
Send Later and Reminders Active
Telephony Active
Tracking Active
Website Active

Latest Yesware outages and incidents.

View the latest incidents for Yesware and check for official updates:

Updates:

  • Time: Aug. 15, 2018, 9:19 p.m.
    Status: Resolved
    Update: The issue appears to be resolved. We will continue to monitor our systems to ensure the Campaigns To Do Sidebar is working properly.
  • Time: Aug. 15, 2018, 8:22 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Completed Tasks not being removed from the Campaigns To Do Sidebar. Our team is looking into the issue with urgency.

Updates:

  • Time: Aug. 15, 2018, 6:21 p.m.
    Status: Resolved
    Update: The issue with our Mail Merge and Campaigns features has been resolved. Emails scheduled to be sent via Mail Merge and Campaigns should send without significant delay.
  • Time: Aug. 15, 2018, 6:21 p.m.
    Status: Resolved
    Update: The issue with our Mail Merge and Campaigns features has been resolved. Emails scheduled to be sent via Mail Merge and Campaigns should send without significant delay.
  • Time: Aug. 15, 2018, 3:47 p.m.
    Status: Monitoring
    Update: Emails scheduled via Mail Merge and Campaigns are now sending. Any delayed messages should send shortly. Our team will continue to investigate the underlying issue.
  • Time: Aug. 15, 2018, 3:47 p.m.
    Status: Monitoring
    Update: Emails scheduled via Mail Merge and Campaigns are now sending. Any delayed messages should send shortly. Our team will continue to investigate the underlying issue.
  • Time: Aug. 15, 2018, 2:50 p.m.
    Status: Investigating
    Update: We are currently investigating reports that there are delays with sending emails via Mail Merge and Campaigns. Our team is looking into the issue with urgency. Updates to follow.
  • Time: Aug. 15, 2018, 2:50 p.m.
    Status: Investigating
    Update: We are currently investigating reports that there are delays with sending emails via Mail Merge and Campaigns. Our team is looking into the issue with urgency. Updates to follow.

Updates:

  • Time: June 20, 2018, 5:09 p.m.
    Status: Resolved
    Update: The issue with our Calendar Sync feature for users on Yesware for Gmail appears to be resolved. Events created over the past 24 hours that showed "Sync Pending" should now have synced to Salesforce.
  • Time: June 20, 2018, 3:03 p.m.
    Status: Identified
    Update: We have confirmed that the ongoing issue with our Calendar Sync feature on Yesware for Gmail is due to an API issue on Google's end. The Google team is actively working on fixing the issue as it affects partners who use the Google Calendar API. Updates to follow.
  • Time: June 19, 2018, 9:35 p.m.
    Status: Identified
    Update: The errors with our Calendar Sync feature appear to be related to an ongoing event registration issue with Google. Our team is working with Google to confirm the issue and determine next steps.
  • Time: June 19, 2018, 7:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Calendar Sync feature for users on Yesware for Gmail. Trial and Enterprise users are able to access and use the Calendar Sync feature but the event will continue to show "Sync Pending". We are investigating the issue with urgency and priority. Please note that the issue is specific to our Calendar Sync feature. Other Yesware activities, such as "Message Sent", "Link Clicked", "Message Opened", are properly syncing to Salesforce.

Updates:

  • Time: June 20, 2018, 5:09 p.m.
    Status: Resolved
    Update: The issue with our Calendar Sync feature for users on Yesware for Gmail appears to be resolved. Events created over the past 24 hours that showed "Sync Pending" should now have synced to Salesforce.
  • Time: June 20, 2018, 3:03 p.m.
    Status: Identified
    Update: We have confirmed that the ongoing issue with our Calendar Sync feature on Yesware for Gmail is due to an API issue on Google's end. The Google team is actively working on fixing the issue as it affects partners who use the Google Calendar API. Updates to follow.
  • Time: June 19, 2018, 9:35 p.m.
    Status: Identified
    Update: The errors with our Calendar Sync feature appear to be related to an ongoing event registration issue with Google. Our team is working with Google to confirm the issue and determine next steps.
  • Time: June 19, 2018, 7:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Calendar Sync feature for users on Yesware for Gmail. Trial and Enterprise users are able to access and use the Calendar Sync feature but the event will continue to show "Sync Pending". We are investigating the issue with urgency and priority. Please note that the issue is specific to our Calendar Sync feature. Other Yesware activities, such as "Message Sent", "Link Clicked", "Message Opened", are properly syncing to Salesforce.

Updates:

  • Time: May 9, 2018, 6:23 p.m.
    Status: Resolved
    Update: This issue has been resolved and all Enterprise users should now be able to use the Touchpoints feature.
  • Time: May 9, 2018, 3:40 p.m.
    Status: Investigating
    Update: We are currently investigating reports that our Touchpoints Campaign feature is not available for some users. Our Engineering team is looking into the issue with urgency.

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Frequently Asked Questions - Yesware

Is there a Yesware outage?
The current status of Yesware is: Minor Outage
Where can I find the official status page of Yesware?
The official status page for Yesware is here
How can I get notified if Yesware is down or experiencing an outage?
To get notified of any status changes to Yesware, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yesware every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Yesware do?
Yesware is a tool for sales teams to efficiently and effectively conduct email outreach, resulting in increased revenue. It is user-friendly and easy to use.

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