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Is there an Yesware outage?

Yesware status: Minor Outage

Last checked: 9 seconds ago

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Yesware outages and incidents

Outage and incident data over the last 30 days for Yesware.

There have been 1 outages or incidents for Yesware in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yesware

Outlogger tracks the status of these components for Xero:

Campaigns Active
Mail Merge Performance Issues
Salesforce Sync Active
Send Later and Reminders Active
Telephony Active
Tracking Active
Website Active
Component Status
Campaigns Active
Mail Merge Performance Issues
Salesforce Sync Active
Send Later and Reminders Active
Telephony Active
Tracking Active
Website Active

Latest Yesware outages and incidents.

View the latest incidents for Yesware and check for official updates:

Updates:

  • Time: May 11, 2019, 1:34 p.m.
    Status: Resolved
    Update: All automated emails have been sent and this incident is now considered resolved. We apologize for the inconvenience and ask that you not hesitate to reach out to [email protected] if there are any questions.
  • Time: May 11, 2019, 12:45 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 10, 2019, 9:26 p.m.
    Status: Identified
    Update: All automated emails from Campaigns and Mail Merge initiated yesterday have been sent, and almost all users should no longer see delays for those sent today. The small percentage of users still seeing delays should expect for these delays to cease by the end of the day. If there are any questions, please do not hesitate to reach out to [email protected].
  • Time: May 10, 2019, 4:06 p.m.
    Status: Identified
    Update: Automated emails from Campaigns and Mail Merge are now being sent. Automated emails initiated yesterday will be the first to send, followed by those initiated today. There will be a slight delay as the backlog is processed, but all automated emails sent both yesterday and today are expected to be sent today. If there are any questions, please do not hesitate to reach out to [email protected].
  • Time: May 10, 2019, 1:46 p.m.
    Status: Identified
    Update: Automated emails from Campaigns and Mail Merge are slated to start sending shortly, starting with those that were initiated during yesterday's downtime. An update will be provided when these emails begin going out.
  • Time: May 9, 2019, 9:11 p.m.
    Status: Identified
    Update: A fix has been pushed. Specifically: - The issue preventing opens from being tracked on emails sent today has been resolved for all users. This fix is retroactive, meaning users will now see opens for emails sent and opened today during the downtime. - The issue preventing emails from being synced to Salesforce on emails sent today has been resolved for all users. This fix is retroactive, meaning emails sent today should now be synced in Salesforce. - There will be a delay in sending automated emails from Campaigns and Mail Merges slated to send during today's downtime. These automated emails will be processed starting tomorrow morning (5/10). Once again, Yesware apologizes for the inconvenience and asks that you not hesitate to reach out to [email protected] if there are any questions.
  • Time: May 9, 2019, 7:05 p.m.
    Status: Identified
    Update: Yesware continues to work towards resolution. Note that automated emails are currently not being sent through Campaigns and Mail Merge, but will be sent once the issue is resolved.
  • Time: May 9, 2019, 5:39 p.m.
    Status: Identified
    Update: Yesware operations has detected an issue preventing the display of open events and the automatic syncing of send and reply events to Salesforce (for emails sent today). Yesware Engineering is currently working on a resolution and expects one to be deployed within the next few hours. This resolution is expected to work retroactively for missed events during the downtime. Yesware will continue to provide updates as they come available. We apologize for the inconvenience and ask that you not hesitate to reach out to us at [email protected] with any questions or concerns.

Updates:

  • Time: March 17, 2019, 12:49 a.m.
    Status: Resolved
    Update: This weekend's Yesware scheduled maintenance is complete.
  • Time: March 17, 2019, 12:49 a.m.
    Status: Resolved
    Update: This weekend's Yesware scheduled maintenance is complete.
  • Time: March 15, 2019, 6 p.m.
    Status: Monitoring
    Update: Yesware will be conducting routine maintenance and service will be temporarily unavailable from 11p-11:59p ET on Friday, March 15, 2019 and from 4p-5p ET on Saturday, March 16, 2019. All actions and events that take place during those two periods will be updated and resume once maintenance is completed. Please do not hesitate to reach out to [email protected] with any questions.
  • Time: March 15, 2019, 6 p.m.
    Status: Monitoring
    Update: Yesware will be conducting routine maintenance and service will be temporarily unavailable from 11p-11:59p ET on Friday, March 15, 2019 and from 4p-5p ET on Saturday, March 16, 2019. All actions and events that take place during those two periods will be updated and resume once maintenance is completed. Please do not hesitate to reach out to [email protected] with any questions.

Updates:

  • Time: Dec. 19, 2018, 6:39 p.m.
    Status: Resolved
    Update: Yesterday's (12/18) Activity Feed rendering issue is resolved. Note that tracking information from the period is available and presented in the feed. Our apologies for the inconvenience and please don't hesitate to reach out ([email protected]) with any questions.
  • Time: Dec. 18, 2018, 11:32 p.m.
    Status: Monitoring
    Update: A temporary fix has been pushed for today's (12/18) Yesware Activity Feed rendering issue, and activity should now be visible (we recommend refreshing your inbox to ensure your Activity Feed is updated appropriately). We will continue to work on a permanent fix and apologize for any inconvenience.
  • Time: Dec. 18, 2018, 11:21 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 18, 2018, 9:49 p.m.
    Status: Identified
    Update: Update: Yesware believes it has identified the root cause of the Activity Feed rendering issue and is working to implement a fix- an update will be provided when resolved. We apologize for the inconvenience and ask that you not hesitate to reach out to us at [email protected] if there are any questions.
  • Time: Dec. 18, 2018, 7 p.m.
    Status: Investigating
    Update: Starting at 1pm ET today (12/18/2018), some users began experiencing poor performance in Yesware's Activity Feed. Specifically, tracking activity is not populating or is taking meaningful time to render. Yesware is currently investigating and will post to this page when resolved.

Updates:

  • Time: Dec. 19, 2018, 6:39 p.m.
    Status: Resolved
    Update: Yesterday's (12/18) Activity Feed rendering issue is resolved. Note that tracking information from the period is available and presented in the feed. Our apologies for the inconvenience and please don't hesitate to reach out ([email protected]) with any questions.
  • Time: Dec. 18, 2018, 11:32 p.m.
    Status: Monitoring
    Update: A temporary fix has been pushed for today's (12/18) Yesware Activity Feed rendering issue, and activity should now be visible (we recommend refreshing your inbox to ensure your Activity Feed is updated appropriately). We will continue to work on a permanent fix and apologize for any inconvenience.
  • Time: Dec. 18, 2018, 11:21 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 18, 2018, 9:49 p.m.
    Status: Identified
    Update: Update: Yesware believes it has identified the root cause of the Activity Feed rendering issue and is working to implement a fix- an update will be provided when resolved. We apologize for the inconvenience and ask that you not hesitate to reach out to us at [email protected] if there are any questions.
  • Time: Dec. 18, 2018, 7 p.m.
    Status: Investigating
    Update: Starting at 1pm ET today (12/18/2018), some users began experiencing poor performance in Yesware's Activity Feed. Specifically, tracking activity is not populating or is taking meaningful time to render. Yesware is currently investigating and will post to this page when resolved.

Updates:

  • Time: Sept. 20, 2018, 7:44 p.m.
    Status: Resolved
    Update: The Mail Merge and Campaigns features are working as expected now.
  • Time: Sept. 20, 2018, 7:44 p.m.
    Status: Resolved
    Update: The Mail Merge and Campaigns features are working as expected now.
  • Time: Sept. 20, 2018, 6:12 p.m.
    Status: Investigating
    Update: We're currently investigating reports of delays with Campaign and Mail Merges emails. Our team is looking into this issue with urgency. Updates to follow.
  • Time: Sept. 20, 2018, 6:12 p.m.
    Status: Investigating
    Update: We're currently investigating reports of delays with Campaign and Mail Merges emails. Our team is looking into this issue with urgency. Updates to follow.

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Frequently Asked Questions - Yesware

Is there a Yesware outage?
The current status of Yesware is: Minor Outage
Where can I find the official status page of Yesware?
The official status page for Yesware is here
How can I get notified if Yesware is down or experiencing an outage?
To get notified of any status changes to Yesware, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yesware every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Yesware do?
Yesware is a tool for sales teams to efficiently and effectively conduct email outreach, resulting in increased revenue. It is user-friendly and easy to use.

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