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Is there an Agorapulse outage?

Agorapulse status: Systems Active

Last checked: 5 minutes ago

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Agorapulse outages and incidents

Outage and incident data over the last 30 days for Agorapulse.

There have been 1 outages or incidents for Agorapulse in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Agorapulse

Outlogger tracks the status of these components for Xero:

Mobile Application (Android & iOS) Active
Shared Calendars (calendar.agorapulse.com) Active
URL Shortener (pulse.ly) Active
Web Application (app.agorapulse.com) Active
Analytics data processing (Report & ROI) Active
Conversations data processing (Inbox & Listening) Active
Scheduled posts publishing Active
Component Status
Mobile Application (Android & iOS) Active
Shared Calendars (calendar.agorapulse.com) Active
URL Shortener (pulse.ly) Active
Web Application (app.agorapulse.com) Active
Active
Analytics data processing (Report & ROI) Active
Conversations data processing (Inbox & Listening) Active
Scheduled posts publishing Active

Latest Agorapulse outages and incidents.

View the latest incidents for Agorapulse and check for official updates:

Updates:

  • Time: Oct. 5, 2021, 7 a.m.
    Status: Resolved
    Update: We are delighted to share that everything has returned to normal. Thank you for your patience while Facebook and Instagram are experiencing downtime.
  • Time: Oct. 4, 2021, 11 p.m.
    Status: Monitoring
    Update: Facebook and Instagram appear to be back up. We have noticed slow performance natively, which leads us to want to monitor the situation further before we give the all clear. For the moment, the inbox is behaving normally for both Facebook and Instagram, and scheduling is back as well. When we have confirmation that things are resolved and working smoothly, we'll update our status once more.
  • Time: Oct. 4, 2021, 3:59 p.m.
    Status: Investigating
    Update: It seems that both Facebook and Instagram are experiencing downtime. Both natively and over the API. Our customers will not be able to log into Agorapulse using Facebook login. This will affect all aspects of publication and inbox items for both Facebook and Instagram. We are keeping an eye on the situation and will continue to update as we can. Thank you, in advance, for your patience.

Updates:

  • Time: Sept. 22, 2021, 2:33 p.m.
    Status: Resolved
    Update: This issue has been resolved and you should be able to renew your Facebook token again. We thank you for your patience while we worked on this issue.
  • Time: Sept. 22, 2021, 8:38 a.m.
    Status: Identified
    Update: The issue has now been identified and a fix is underway.
  • Time: Sept. 22, 2021, 7:50 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with Facebook Token renewals where some users are not able to renew the token, despite having the correct roles to do so. Our Technical team are in touch with Facebook and as soon as we have any further information we will update here. We are sorry for the inconvenience this may cause.

Updates:

  • Time: Sept. 22, 2021, 2:33 p.m.
    Status: Resolved
    Update: This issue has been resolved and you should be able to renew your Facebook token again. We thank you for your patience while we worked on this issue.
  • Time: Sept. 22, 2021, 8:38 a.m.
    Status: Identified
    Update: The issue has now been identified and a fix is underway.
  • Time: Sept. 22, 2021, 7:50 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with Facebook Token renewals where some users are not able to renew the token, despite having the correct roles to do so. Our Technical team are in touch with Facebook and as soon as we have any further information we will update here. We are sorry for the inconvenience this may cause.

Updates:

  • Time: Sept. 3, 2021, 8:45 a.m.
    Status: Resolved
    Update: We are delighted to see that everything has returned to normal. Thank you for your patience while Instagram/Facebook was an issue.
  • Time: Sept. 2, 2021, 10:12 p.m.
    Status: Monitoring
    Update: Instagram is looking more stable at the moment. Natively, it seems to be behaving as it should. Due to the API being down, when replying to Instagram DMs or story mentions our customers have reported seeing an error message that states the item has been externally deleted. This causes Agorapulse to mark the item as deleted. Due to this false warning of deletion, our customers won’t be able to reply correctly to these items from Agorapulse until the API is fully restored. We are vigilantly monitoring the situation and thank you for your understanding.
  • Time: Sept. 2, 2021, 9:31 p.m.
    Status: Monitoring
    Update: It appears that Instagram is down once again - this affects Instgram natively as well as through the API. We are keeping a close eye on this, but our customers will likely experience all components of Instagram including publishing, inbox, listening and reports. We are continuing to monitor the situation closely and thank you for your patience.
  • Time: Sept. 2, 2021, 3:20 p.m.
    Status: Monitoring
    Update: Instagram's API seems slowly be coming back to full speed. We are continuing to keep an eye on the scenario.
  • Time: Sept. 2, 2021, 1:09 p.m.
    Status: Monitoring
    Update: Instagram is down at the moment, both natively and over their API. While it's down our customers may experience issues with all components of Instagram including publishing, inbox, listening and reports. Due to the API being down, when replying to Instagram DMs or story mentions our customers have reported seeing an error message that states the item has been externally deleted. This causes Agorapulse to mark the item as deleted. Due to this false warning of deletion, our customers won’t be able to reply correctly to these items from Agorapulse until the API is fully restored. We are continuing to monitor the situation and thank you for your patience.

Updates:

  • Time: Sept. 3, 2021, 8:45 a.m.
    Status: Resolved
    Update: We are delighted to see that everything has returned to normal. Thank you for your patience while Instagram/Facebook was an issue.
  • Time: Sept. 2, 2021, 10:12 p.m.
    Status: Monitoring
    Update: Instagram is looking more stable at the moment. Natively, it seems to be behaving as it should. Due to the API being down, when replying to Instagram DMs or story mentions our customers have reported seeing an error message that states the item has been externally deleted. This causes Agorapulse to mark the item as deleted. Due to this false warning of deletion, our customers won’t be able to reply correctly to these items from Agorapulse until the API is fully restored. We are vigilantly monitoring the situation and thank you for your understanding.
  • Time: Sept. 2, 2021, 9:31 p.m.
    Status: Monitoring
    Update: It appears that Instagram is down once again - this affects Instgram natively as well as through the API. We are keeping a close eye on this, but our customers will likely experience all components of Instagram including publishing, inbox, listening and reports. We are continuing to monitor the situation closely and thank you for your patience.
  • Time: Sept. 2, 2021, 3:20 p.m.
    Status: Monitoring
    Update: Instagram's API seems slowly be coming back to full speed. We are continuing to keep an eye on the scenario.
  • Time: Sept. 2, 2021, 1:09 p.m.
    Status: Monitoring
    Update: Instagram is down at the moment, both natively and over their API. While it's down our customers may experience issues with all components of Instagram including publishing, inbox, listening and reports. Due to the API being down, when replying to Instagram DMs or story mentions our customers have reported seeing an error message that states the item has been externally deleted. This causes Agorapulse to mark the item as deleted. Due to this false warning of deletion, our customers won’t be able to reply correctly to these items from Agorapulse until the API is fully restored. We are continuing to monitor the situation and thank you for your patience.

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Frequently Asked Questions - Agorapulse

Is there a Agorapulse outage?
The current status of Agorapulse is: Systems Active
Where can I find the official status page of Agorapulse?
The official status page for Agorapulse is here
How can I get notified if Agorapulse is down or experiencing an outage?
To get notified of any status changes to Agorapulse, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Agorapulse every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Agorapulse do?
A Social Media Management Software that streamlines inbox, publishing, reporting, monitoring, and team collaboration tools for efficient organization and time-saving.

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