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Is there an Aloware outage?

Aloware status: Systems Active

Last checked: 2 minutes ago

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Aloware outages and incidents

Outage and incident data over the last 30 days for Aloware.

There have been 0 outages or incidents for Aloware in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aloware

Outlogger tracks the status of these components for Xero:

Aloware.com website Active
Public API Active
Admin Dashboard Active
Aloware Talk Active
Reporting Active
Guesty CRM Integration Active
HighLevel Integration Active
HubSpot CRM Integration Active
Pipedrive CRM Active
Zapier Integration Active
Zoho CRM Integration Active
Messaging (SMS) - Apps Active
Messaging (SMS) - Broadcasts Active
Messaging (SMS) - HubSpot Workflows Active
Messaging (SMS) - Sequences Active
Inbound calls Active
Outbound calls Active
Component Status
Aloware.com website Active
Public API Active
Active
Admin Dashboard Active
Aloware Talk Active
Reporting Active
Active
Guesty CRM Integration Active
HighLevel Integration Active
HubSpot CRM Integration Active
Pipedrive CRM Active
Zapier Integration Active
Zoho CRM Integration Active
Active
Messaging (SMS) - Apps Active
Messaging (SMS) - Broadcasts Active
Messaging (SMS) - HubSpot Workflows Active
Messaging (SMS) - Sequences Active
Active
Inbound calls Active
Outbound calls Active

Latest Aloware outages and incidents.

View the latest incidents for Aloware and check for official updates:

Updates:

  • Time: April 22, 2024, 5:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2024, 4:18 p.m.
    Status: Monitoring
    Update: Our call provider carrier has reported that their issues are resolved and they are currently monitoring. All call services should be back to normal behavior.
  • Time: April 22, 2024, 3:25 p.m.
    Status: Identified
    Update: We have updated the logic of our inbound and outbound calling to allow for 1:1 calling. However, any additional features such as barge, whisper, warm transfer and group calling will be temporarily disabled until our call provider has a permanent solution.
  • Time: April 22, 2024, 3:17 p.m.
    Status: Identified
    Update: We have identified the issue where users are not able to connect to audio while on an outbound or inbound call. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: April 22, 2024, 3:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 22, 2024, 2:56 p.m.
    Status: Investigating
    Update: We are currently seeing errors from our primary call provider and are investigating the issue with urgency.

Updates:

  • Time: April 22, 2024, 5:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2024, 4:18 p.m.
    Status: Monitoring
    Update: Our call provider carrier has reported that their issues are resolved and they are currently monitoring. All call services should be back to normal behavior.
  • Time: April 22, 2024, 3:25 p.m.
    Status: Identified
    Update: We have updated the logic of our inbound and outbound calling to allow for 1:1 calling. However, any additional features such as barge, whisper, warm transfer and group calling will be temporarily disabled until our call provider has a permanent solution.
  • Time: April 22, 2024, 3:17 p.m.
    Status: Identified
    Update: We have identified the issue where users are not able to connect to audio while on an outbound or inbound call. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: April 22, 2024, 3:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 22, 2024, 2:56 p.m.
    Status: Investigating
    Update: We are currently seeing errors from our primary call provider and are investigating the issue with urgency.

Updates:

  • Time: April 10, 2024, 11:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 4:41 p.m.
    Status: Monitoring
    Update: From 9:06am PDT - 9:12am PDT, Aloware experienced brief service outage due to a surge in CPU usage. The product is back to full service after routine fallback strategies. The team is performing a full root cause analysis to prevent any similar surges in the future.

Updates:

  • Time: April 10, 2024, 11:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 4:41 p.m.
    Status: Monitoring
    Update: From 9:06am PDT - 9:12am PDT, Aloware experienced brief service outage due to a surge in CPU usage. The product is back to full service after routine fallback strategies. The team is performing a full root cause analysis to prevent any similar surges in the future.

Updates:

  • Time: April 5, 2024, 10:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2024, 7:07 p.m.
    Status: Monitoring
    Update: Live updates are returning to standard levels. We are closely monitoring live updates, please refresh your screen if you are having problems.
  • Time: April 5, 2024, 6:58 p.m.
    Status: Identified
    Update: Live updates on Aloware are sporadically down due to a vendor. Please refresh your screen to resolve any current issues.

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Frequently Asked Questions - Aloware

Is there a Aloware outage?
The current status of Aloware is: Systems Active
Where can I find the official status page of Aloware?
The official status page for Aloware is here
How can I get notified if Aloware is down or experiencing an outage?
To get notified of any status changes to Aloware, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aloware every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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