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Is there an BentoBox outage?

BentoBox status: Systems Active

Last checked: 8 minutes ago

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BentoBox outages and incidents

Outage and incident data over the last 30 days for BentoBox.

There have been 1 outages or incidents for BentoBox in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BentoBox

Outlogger tracks the status of these components for Xero:

AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS rds-us-east-1 Active
CMS/Backend Active
E-commerce, Online Ordering, or Pre-Order & Catering Active
Fastly New York (LGA) Active
Reservations Active
Stripe API Active
Stripe Checkout.js Active
Stripe JS Active
Websites Active
Component Status
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS rds-us-east-1 Active
CMS/Backend Active
E-commerce, Online Ordering, or Pre-Order & Catering Active
Fastly New York (LGA) Active
Reservations Active
Stripe API Active
Stripe Checkout.js Active
Stripe JS Active
Websites Active

Latest BentoBox outages and incidents.

View the latest incidents for BentoBox and check for official updates:

Updates:

  • Time: Oct. 29, 2024, 8:25 p.m.
    Status: Resolved
    Update: Today, we experienced an issue that caused issues with some users attempting to log in to the BentoBox Backend. Our team worked as quickly as possible to resolve this issue and and we were back up and running on 10/29 at 4:06 PM EST. Thank you very much for your patience.
  • Time: Oct. 29, 2024, 8:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 29, 2024, 7:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 29, 2024, 7:38 p.m.
    Status: Investigating
    Update: BentoBox is currently experiencing an issue that is effecting some users logging in to the BentoBox platform. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

Updates:

  • Time: Oct. 3, 2024, 4:34 p.m.
    Status: Resolved
    Update: Customers Backends were not available for 7 minutes. Our engineering team had identified the issue on October 2 at 6:12 pm EST and it was resolved at 6:19 pm EST. We are sorry for the inconvenience.

Updates:

  • Time: July 22, 2024, 1:18 p.m.
    Status: Resolved
    Update: The Meta Apps Integrations issue has been resolved and reactivated as of 9:12 AM EDT this morning.
  • Time: July 19, 2024, 3:04 p.m.
    Status: Identified
    Update: We are aware that the Meta Apps Integrations are currently disabled. We are working with Meta to resolve the issue as soon as possible.

Updates:

  • Time: July 19, 2024, 7:25 p.m.
    Status: Resolved
    Update: We have been notified that Campaign Monitor's outage has been resolved as of 8:13 AM EDT. Their status page can be viewed here: https://status.campaignmonitor.com/incident/554595. We have been monitoring on our end and we don't see any additional errors from Campaign Monitor.
  • Time: July 19, 2024, 3:38 p.m.
    Status: Identified
    Update: The current Microsoft outage has affected our third party contact form processor, Campaign Monitor. Therefore, any diners signed up for email marketing and newletter subscriptions might not have received expected emails this morning. We are actively monitoring and will follow up when this issue has been resolved.

Updates:

  • Time: July 10, 2024, 5:57 p.m.
    Status: Resolved
    Update: On the afternoon of July 10, we experienced an issue with Clover Payments that prevented checkout for some of our e-commerce customers. Our team worked as quickly as possible to resolve this issue and and we were back up and running on July 10th, 1:37 EDT. Thank you very much for your patience. You can view more information on the incident here: https://status.clover.com/
  • Time: July 10, 2024, 5:38 p.m.
    Status: Investigating
    Update: BentoBox is currently affected by an outage with Clover Payments. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

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Frequently Asked Questions - BentoBox

Is there a BentoBox outage?
The current status of BentoBox is: Systems Active
Where can I find the official status page of BentoBox?
The official status page for BentoBox is here
How can I get notified if BentoBox is down or experiencing an outage?
To get notified of any status changes to BentoBox, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BentoBox every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BentoBox do?
BentoBox offers a range of services, including website design and online ordering, to help restaurants enhance their guests' hospitality experiences.

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