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Is there an Brandwatch outage?

Brandwatch status: Systems Active

Last checked: 5 minutes ago

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Brandwatch outages and incidents

Outage and incident data over the last 30 days for Brandwatch.

There have been 6 outages or incidents for Brandwatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Brandwatch

Outlogger tracks the status of these components for Xero:

Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active
Component Status
Active
Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active

Latest Brandwatch outages and incidents.

View the latest incidents for Brandwatch and check for official updates:

Updates:

  • Time: May 12, 2024, 11:25 a.m.
    Status: Resolved
    Update: This incident has been resolved. Advertise user interface was not working, but scheduled actions with ads like start and stop was not affected.
  • Time: May 12, 2024, 11:24 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 12, 2024, 11:06 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 12, 2024, 10:31 a.m.
    Status: Investigating
    Update: We are aware of an issue affecting users of Advertise module. During this time you may not be able to see your ads data, promote posts or connect ad accounts. We are currently investigating and will provide updates as we get more information.

Updates:

  • Time: May 10, 2024, 2:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 8, 2024, 7:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 8, 2024, 3:14 p.m.
    Status: Investigating
    Update: Some customers may experience degraded performance opening and viewing dashboards, we are working on identifying a cause and implementing a fix.

Updates:

  • Time: May 7, 2024, 9 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 7, 2024, 7:39 p.m.
    Status: Investigating
    Update: Some customers may experience degraded performance, we are working on identifying a cause and implementing a fix.

Updates:

  • Time: May 8, 2024, 7:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 6, 2024, 9:46 p.m.
    Status: Monitoring
    Update: The issue impacting Instagram Reels and video posts appears to no longer be blocking publications. We will continue to monitor the behavior.
  • Time: May 6, 2024, 11:06 a.m.
    Status: Identified
    Update: We can confirm that the issue is caused by a problem on Meta's third party API for Instagram. Our developers have been in touch with our friends at Meta and we currently wait for an update.
  • Time: May 6, 2024, 12:42 a.m.
    Status: Investigating
    Update: We are aware of an issue impacting Instagram Reels and video posts, with this content becoming stuck in processing for an extended timeframe and then failing to publish altogether. Our Development team have been notified, and we are treating this issue with a priority. We will provide all updates as soon as they are available, and apologise for the frustration and inconvenience caused.

Updates:

  • Time: May 3, 2024, 8:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 7:39 a.m.
    Status: Investigating
    Update: This affects both new and edited queries and ongoing data in existing queries. Our Engineers are currently looking into this.

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Frequently Asked Questions - Brandwatch

Is there a Brandwatch outage?
The current status of Brandwatch is: Systems Active
Where can I find the official status page of Brandwatch?
The official status page for Brandwatch is here
How can I get notified if Brandwatch is down or experiencing an outage?
To get notified of any status changes to Brandwatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Brandwatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Brandwatch do?
Brandwatch is a social suite that enables businesses to quickly understand and engage with their customers on social media.

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