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Is there an NUSO outage?

NUSO status: Systems Active

Last checked: 8 minutes ago

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NUSO outages and incidents

Outage and incident data over the last 30 days for NUSO.

There have been 0 outages or incidents for NUSO in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NUSO

Outlogger tracks the status of these components for Xero:

Messaging Active
Presence Status Active
SMS Active
NUSO Bridge for Teams Active
NUSO Bridge for Zoom Active
NUSO Connect for Business Active
SimplyConnect/MessageView Active
UCaaS - Blue Platform Active
UCaaS - Green Platform Active
UCaaS - Orange Platform Active
Video Active
Voice Active
Data Center/Network Connectivity Active
Emergency Services (911, 999, etc.) Active
Inbound Voice (Origination Services) Active
Messaging Services (SMS/MMS) Active
Outbound Voice (Termination Services) Active
DC1 Active
DC2 Active
DC3 Active
Inbound Support Email Active
Outbound Email Notifications Active
Email Notifications Active
Gateway Active
Server Active
Management Portal Active
Quoting Portal Active
User Portal Active
CPaaS API Active
CPaaS Portal Active
NUSO.io API Active
NUSO.io Management Portal Active
Contact Center Active
SIP Active
UCaaS Active
UCaaS - Green Active
Contact Center Active
SIP Active
UCaaS Active
UCaaS - Green Active
Component Status
Active
Messaging Active
Presence Status Active
SMS Active
Active
NUSO Bridge for Teams Active
NUSO Bridge for Zoom Active
NUSO Connect for Business Active
SimplyConnect/MessageView Active
UCaaS - Blue Platform Active
UCaaS - Green Platform Active
UCaaS - Orange Platform Active
Active
Video Active
Voice Active
Active
Data Center/Network Connectivity Active
Emergency Services (911, 999, etc.) Active
Inbound Voice (Origination Services) Active
Messaging Services (SMS/MMS) Active
Outbound Voice (Termination Services) Active
Active
DC1 Active
DC2 Active
DC3 Active
Active
Inbound Support Email Active
Outbound Email Notifications Active
Active
Email Notifications Active
Gateway Active
Server Active
Active
Management Portal Active
Quoting Portal Active
User Portal Active
Active
CPaaS API Active
CPaaS Portal Active
NUSO.io API Active
NUSO.io Management Portal Active
Active
Contact Center Active
SIP Active
UCaaS Active
UCaaS - Green Active
Active
Contact Center Active
SIP Active
UCaaS Active
UCaaS - Green Active

Latest NUSO outages and incidents.

View the latest incidents for NUSO and check for official updates:

Updates:

  • Time: Aug. 29, 2024, 5:54 p.m.
    Status: Resolved
    Update: Testing and feedback have confirmed that the problem has been fully corrected. We will continue to monitor the system to ensure its stability.
  • Time: Aug. 29, 2024, 4:41 p.m.
    Status: Monitoring
    Update: After working with our vendor, we identified an issue that was preventing certain fax calls from completing. We have corrected this behavior and have confirmed that it is resolved. We are continuing to monitor the system closely.
  • Time: Aug. 29, 2024, 12:45 p.m.
    Status: Investigating
    Update: We are aware that some customers are experiencing intermittent fax failures. Our teams are engaged and working on a resolution, we will provide updates as they become available.

Updates:

  • Time: Aug. 28, 2024, 4:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 28, 2024, 4:21 p.m.
    Status: Monitoring
    Update: We have identified and resolved the issue. Faxes are now completing properly, we will continue to monitor this closely.
  • Time: Aug. 28, 2024, 4:14 p.m.
    Status: Investigating
    Update: We are aware of and investigating an issue causing outbound E-Fax to fail in some cases. Our teams are actively working on a resolution. We will provide additional updates as they become available.

Updates:

  • Time: Aug. 15, 2024, 8:29 p.m.
    Status: Resolved
    Update: The earlier outbound calling issues on the Green platform have been fully resolved, and all systems are functioning as expected.
  • Time: Aug. 15, 2024, 7:47 p.m.
    Status: Monitoring
    Update: The outbound calling issues on the Green platform have been resolved. All services are now operating normally. Inbound calling was not affected during this incident. We appreciate your patience and apologize for any inconvenience caused. We will continue to monitor the situation.
  • Time: Aug. 15, 2024, 7:43 p.m.
    Status: Investigating
    Update: We are currently experiencing outbound calling issues on the Green platform. Our team is actively investigating the cause. Inbound calling services are not affected at this time.

Updates:

  • Time: Aug. 11, 2024, 3:42 p.m.
    Status: Resolved
    Update: The issue affecting push notifications on iOS mobile apps has been resolved. The problem was traced back to the recent system software upgrade. We will continue to monitor the situation to ensure everything remains stable.
  • Time: Aug. 8, 2024, 6:50 p.m.
    Status: Identified
    Update: The development and software engineering teams have successfully identified and duplicated the issue affecting push notifications on iOS mobile apps. They are actively working towards a resolution. We will continue to provide updates as more information becomes available.
  • Time: Aug. 7, 2024, 10:30 p.m.
    Status: Identified
    Update: We are continuing to experience intermittent issues on the Green platform affecting iOS mobile apps, where push notifications for inbound calls may not be delivered. Our team is still investigating the issue, and there have been no new developments since our last update. We appreciate your patience and will provide further updates as soon as more information is available.
  • Time: Aug. 7, 2024, 4:23 p.m.
    Status: Identified
    Update: We are currently experiencing intermittent issues on the Green platform affecting iOS mobile apps. Specifically, push notifications for inbound calls/messages may not be delivered, leading to missed call or message notifications. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

Updates:

  • Time: July 30, 2024, 4:02 p.m.
    Status: Resolved
    Update: The configuration changes for the Yealink telephony devices have been successfully implemented and are working correctly. The issue has been resolved, and all devices are now back online.
  • Time: July 30, 2024, 3:11 p.m.
    Status: Identified
    Update: We have identified an issue with certain Yealink configurations. We are currently addressing these configurations and making the necessary changes. As a result, the affected telephony devices are starting to come back online.
  • Time: July 30, 2024, 1:52 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent issues with some telephony devices registering on our Green platform. Our engineering team, in collaboration with our vendor support engineering team, is actively investigating the issue to identify the root cause and implement a resolution as quickly as possible. We understand the importance of reliable service and apologize for any inconvenience this may cause. Further updates will be provided as soon as more information becomes available.

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Frequently Asked Questions - NUSO

Is there a NUSO outage?
The current status of NUSO is: Systems Active
Where can I find the official status page of NUSO?
The official status page for NUSO is here
How can I get notified if NUSO is down or experiencing an outage?
To get notified of any status changes to NUSO, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NUSO every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NUSO do?
This service provider offers a full stack solution for voice, messaging, collaboration tools, and communication integrations through their "as a service" infrastructure.

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