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Is there an Zowie outage?

Zowie status: Systems Active

Last checked: 9 minutes ago

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Zowie outages and incidents

Outage and incident data over the last 30 days for Zowie.

There have been 1 outages or incidents for Zowie in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zowie

Outlogger tracks the status of these components for Xero:

Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active
Component Status
Active
Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active

Latest Zowie outages and incidents.

View the latest incidents for Zowie and check for official updates:

Updates:

  • Time: April 11, 2022, 1:21 p.m.
    Status: Resolved
    Update: System is fully operational
  • Time: April 11, 2022, 1:17 p.m.
    Status: Monitoring
    Update: Fix is deployed, service is operational, and we are monitoring whether the issue is fully resolved.
  • Time: April 11, 2022, 1:17 p.m.
    Status: Monitoring
    Update: Fix is deployed, service is operational, and we are monitoring whether the issue is fully resolved.
  • Time: April 11, 2022, 1:14 p.m.
    Status: Identified
    Update: We identified the issue and now deploying the fix. Provided that this is the only root cause, we should be back operational within the next 5 minutes.
  • Time: April 11, 2022, 1:14 p.m.
    Status: Identified
    Update: We identified the issue and now deploying the fix. Provided that this is the only root cause, we should be back operational within the next 5 minutes.
  • Time: April 11, 2022, 1:08 p.m.
    Status: Investigating
    Update: We are investigating issues with our AI backend that might cause delays in bot responses.

Updates:

  • Time: March 25, 2022, 2:57 p.m.
    Status: Resolved
    Update: We confirm that issue has been fully resolved by our infrastructure provider.
  • Time: March 25, 2022, 2:51 p.m.
    Status: Monitoring
    Update: We received confirmation from the external infrastructure provider that connectivity is working as expected. Our team is monitoring the stability and platform performance.
  • Time: March 25, 2022, 2:43 p.m.
    Status: Identified
    Update: Our team localized the root cause of the issue. Currently, our infrastructure provider is experiencing connectivity issues within the data center.
  • Time: March 25, 2022, 2:39 p.m.
    Status: Investigating
    Update: We're currently experiencing problems with accessing Zowie platform. Our team is investigating the root cause of the issue.

Updates:

  • Time: March 25, 2022, 2:57 p.m.
    Status: Resolved
    Update: We confirm that issue has been fully resolved by our infrastructure provider.
  • Time: March 25, 2022, 2:51 p.m.
    Status: Monitoring
    Update: We received confirmation from the external infrastructure provider that connectivity is working as expected. Our team is monitoring the stability and platform performance.
  • Time: March 25, 2022, 2:43 p.m.
    Status: Identified
    Update: Our team localized the root cause of the issue. Currently, our infrastructure provider is experiencing connectivity issues within the data center.
  • Time: March 25, 2022, 2:39 p.m.
    Status: Investigating
    Update: We're currently experiencing problems with accessing Zowie platform. Our team is investigating the root cause of the issue.

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Frequently Asked Questions - Zowie

Is there a Zowie outage?
The current status of Zowie is: Systems Active
Where can I find the official status page of Zowie?
The official status page for Zowie is here
How can I get notified if Zowie is down or experiencing an outage?
To get notified of any status changes to Zowie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zowie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zowie do?
Zowie is an AI-powered customer service automation platform for ecommerce. It enhances efficiency and sales with customer support software.

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