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Is there an Zowie outage?

Zowie status: Systems Active

Last checked: 13 seconds ago

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Zowie outages and incidents

Outage and incident data over the last 30 days for Zowie.

There have been 2 outages or incidents for Zowie in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zowie

Outlogger tracks the status of these components for Xero:

Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active
Component Status
Active
Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active

Latest Zowie outages and incidents.

View the latest incidents for Zowie and check for official updates:

Updates:

  • Time: Aug. 22, 2024, 2:22 p.m.
    Status: Resolved
    Update: The issue causing degraded performance has been fully resolved. Chatbot, Inbox, and Live Dashboard are now operating as intended.
  • Time: Aug. 22, 2024, 2:11 p.m.
    Status: Monitoring
    Update: We’ve implemented a fix to the issue causing the performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
  • Time: Aug. 22, 2024, 2:06 p.m.
    Status: Investigating
    Update: We are actively investigating degraded Chatbot, Inbox, and Live Dashboard performance. We will provide an update once the issue is identified.

Updates:

  • Time: Aug. 13, 2024, 10:03 a.m.
    Status: Resolved
    Update: The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
  • Time: Aug. 13, 2024, 9:51 a.m.
    Status: Monitoring
    Update: We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
  • Time: Aug. 13, 2024, 9:46 a.m.
    Status: Investigating
    Update: We’re actively investigating an issue with one or more of our integrations and degraded Inbox performance. We will provide an update once the issue is identified.

Updates:

  • Time: Aug. 8, 2024, 9:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2024, 9:36 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 8, 2024, 9:21 a.m.
    Status: Identified
    Update: We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

Updates:

  • Time: June 29, 2024, 9:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 29, 2024, 9:48 p.m.
    Status: Identified
    Update: The incident has been resolved.
  • Time: June 29, 2024, 7:08 p.m.
    Status: Identified
    Update: Zowie is currently not reachable via https://app.zowie.ai. If you were using this link, please use https://app.getzowie.com . This issue affect only users using https://app.zowie.ai url to access Zowie. We are actively working on resolving the issue.
  • Time: June 29, 2024, 7:05 p.m.
    Status: Identified
    Update: The issue has been identified and the fix is being implemented.

Updates:

  • Time: June 11, 2024, 8:41 p.m.
    Status: Resolved
    Update: The issue causing degraded Chatbot performance has been fully resolved. Chatbot is now operating as intended.
  • Time: June 11, 2024, 8:29 p.m.
    Status: Identified
    Update: We’ve identified the issue causing Chatbot performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
  • Time: June 11, 2024, 8:14 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

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Frequently Asked Questions - Zowie

Is there a Zowie outage?
The current status of Zowie is: Systems Active
Where can I find the official status page of Zowie?
The official status page for Zowie is here
How can I get notified if Zowie is down or experiencing an outage?
To get notified of any status changes to Zowie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zowie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zowie do?
Zowie is an AI-powered customer service automation platform for ecommerce. It enhances efficiency and sales with customer support software.

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