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Is there an Zowie outage?

Zowie status: Systems Active

Last checked: 2 minutes ago

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Zowie outages and incidents

Outage and incident data over the last 30 days for Zowie.

There have been 1 outages or incidents for Zowie in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zowie

Outlogger tracks the status of these components for Xero:

Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active
Component Status
Active
Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active

Latest Zowie outages and incidents.

View the latest incidents for Zowie and check for official updates:

Updates:

  • Time: Feb. 28, 2024, 11:24 a.m.
    Status: Resolved
    Update: The issue has been fully resolved and no further issues have been noted.
  • Time: Feb. 28, 2024, 11:24 a.m.
    Status: Resolved
    Update: The issue has been fully resolved and no further issues have been noted.
  • Time: Feb. 28, 2024, 10:52 a.m.
    Status: Monitoring
    Update: A fix has been deployed to the temporary infrastructure issue and we are monitoring the results.
  • Time: Feb. 28, 2024, 10:52 a.m.
    Status: Monitoring
    Update: A fix has been deployed to the temporary infrastructure issue and we are monitoring the results.
  • Time: Feb. 28, 2024, 10:50 a.m.
    Status: Investigating
    Update: We are currently investigating a situation affecting loading inbox conversations and will update shortly.
  • Time: Feb. 28, 2024, 10:50 a.m.
    Status: Investigating
    Update: We are currently investigating a situation affecting loading inbox conversations and will update shortly.

Updates:

  • Time: Dec. 5, 2023, 6:43 p.m.
    Status: Resolved
    Update: The applied fix is stable, and the slowdown should no longer be noticeable.
  • Time: Dec. 5, 2023, 6:43 p.m.
    Status: Resolved
    Update: The applied fix is stable, and the slowdown should no longer be noticeable.
  • Time: Dec. 5, 2023, 1:34 p.m.
    Status: Monitoring
    Update: A fix for the slowdown has been implemented, and we are now seeing better results in the affected areas. We will monitor the situation and seek to ensure full performance over the coming hours.
  • Time: Dec. 5, 2023, 1:34 p.m.
    Status: Monitoring
    Update: A fix for the slowdown has been implemented, and we are now seeing better results in the affected areas. We will monitor the situation and seek to ensure full performance over the coming hours.
  • Time: Dec. 5, 2023, 12:16 p.m.
    Status: Identified
    Update: We have identified an issue with a subsystem of the Inbox that is causing a slowdown of the operation of Live Dashboard and searching Conversations and Threads. The team is currently working to restore full capacity to this area, and we will update the progress here.
  • Time: Dec. 5, 2023, 12:16 p.m.
    Status: Identified
    Update: We have identified an issue with a subsystem of the Inbox that is causing a slowdown of the operation of Live Dashboard and searching Conversations and Threads. The team is currently working to restore full capacity to this area, and we will update the progress here.

Updates:

  • Time: Sept. 13, 2023, 10:11 a.m.
    Status: Resolved
    Update: The situation has been fully resolved. We apologize for any inconvenience caused.
  • Time: Sept. 13, 2023, 9:53 a.m.
    Status: Monitoring
    Update: The resolution has been successfully deployed; we are monitoring the situation to ensure stability.
  • Time: Sept. 13, 2023, 9:42 a.m.
    Status: Identified
    Update: The fix is in progress, and we should have a full resolution - ETA 10 minutes.
  • Time: Sept. 13, 2023, 9:30 a.m.
    Status: Identified
    Update: We are applying the necessary changes to the system and will update soon.
  • Time: Sept. 13, 2023, 9:26 a.m.
    Status: Investigating
    Update: We are currently investigating an issue from 11:15 whereby chatbots might have delayed response times. We will update shortly with a resolution.

Updates:

  • Time: Sept. 13, 2023, 10:11 a.m.
    Status: Resolved
    Update: The situation has been fully resolved. We apologize for any inconvenience caused.
  • Time: Sept. 13, 2023, 9:53 a.m.
    Status: Monitoring
    Update: The resolution has been successfully deployed; we are monitoring the situation to ensure stability.
  • Time: Sept. 13, 2023, 9:42 a.m.
    Status: Identified
    Update: The fix is in progress, and we should have a full resolution - ETA 10 minutes.
  • Time: Sept. 13, 2023, 9:30 a.m.
    Status: Identified
    Update: We are applying the necessary changes to the system and will update soon.
  • Time: Sept. 13, 2023, 9:26 a.m.
    Status: Investigating
    Update: We are currently investigating an issue from 11:15 whereby chatbots might have delayed response times. We will update shortly with a resolution.

Updates:

  • Time: June 29, 2023, 8:15 a.m.
    Status: Resolved
    Update: This incident has been successfully resolved.
  • Time: June 29, 2023, 8:10 a.m.
    Status: Monitoring
    Update: We've identified the issue and have applied mitigation, the application should be functioning normally. We are monitoring.
  • Time: June 29, 2023, 8:03 a.m.
    Status: Investigating
    Update: We are currently investigating issues with the chat widget loading. We will be updating the status of this incident accordingly.

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Frequently Asked Questions - Zowie

Is there a Zowie outage?
The current status of Zowie is: Systems Active
Where can I find the official status page of Zowie?
The official status page for Zowie is here
How can I get notified if Zowie is down or experiencing an outage?
To get notified of any status changes to Zowie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zowie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zowie do?
Zowie is an AI-powered customer service automation platform for ecommerce. It enhances efficiency and sales with customer support software.

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