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Is there an Crowdcast outage?

Crowdcast status: Systems Active

Last checked: 2 months ago

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Crowdcast outages and incidents

Outage and incident data over the last 30 days for Crowdcast.

There have been 0 outages or incidents for Crowdcast in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Crowdcast

Outlogger tracks the status of these components for Xero:

API Server Active
Browser App Active
iOS App Active
Recording & Streaming Servers - In Browser Sessions Active
Recording & Streaming Servers - RTMP Studio Sessions Active
AWS S3 Storage Active
AWS Virtual Servers Active
Component Status
API Server Active
Browser App Active
iOS App Active
Recording & Streaming Servers - In Browser Sessions Active
Recording & Streaming Servers - RTMP Studio Sessions Active
Active
AWS S3 Storage Active
AWS Virtual Servers Active

Latest Crowdcast outages and incidents.

View the latest incidents for Crowdcast and check for official updates:

Updates:

  • Time: May 2, 2024, 1:53 p.m.
    Status: Resolved
    Update: There was an unexpected outage regarding our cloud provider that led to our recording infrastructure being down for approximately one hour. Our system auto-resolved itself but we're working with our cloud provider to ensure this same issue doesn't happen again.

Updates:

  • Time: March 11, 2024, 7:08 p.m.
    Status: Resolved
    Update: We are happy to report that this was able to be resolved quickly. Please reach out to [email protected] with any questions or concerns.
  • Time: March 11, 2024, 6:56 p.m.
    Status: Investigating
    Update: For those who need to go live now, please visit your channel settings. There is a toggle to try our new "Stage experience". Turning this on should allow you to go live in-browser.
  • Time: March 11, 2024, 6:54 p.m.
    Status: Investigating
    Update: We're currently experiencing difficulties with in-browser (non-RTMP) events. Attendees viewing these events may report issues with viewing the stage. Our team is fully engaged and working diligently to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. Stay tuned for further updates.

Updates:

  • Time: March 4, 2024, 2:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 29, 2024, 8:12 a.m.
    Status: Investigating
    Update: We are working with Restream to resolve this issue. This does not affect your ability to multistream to Youtube, Facebook, or LinkedIn directly. Details of how to Multistream to LinkedIn: https://www.linkedin.com/help/linkedin/answer/a564446
  • Time: Feb. 28, 2024, 3:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 28, 2024, 3:55 p.m.
    Status: Investigating
    Update: It's currently not possible to use Restream with Crowdcast. We are talking with their team and investigating. This does not affect the ability to directly multistream to Facebook or Youtube, or any other element of the platform

Updates:

  • Time: Feb. 21, 2024, 1:11 p.m.
    Status: Resolved
    Update: We have moved to our back up email servers. Normal email service is resumed.
  • Time: Feb. 21, 2024, 1:05 p.m.
    Status: Identified
    Update: Our provider is unable to bring their services back online so we are moving to our backup email services. An update will follow shortly
  • Time: Feb. 21, 2024, 7:52 a.m.
    Status: Identified
    Update: The service we use for attendee registration and reminder emails is down. https://resend-status.com/ They have identified the root cause, and are performing a fix. This does NOT affect broadcasts going live or replays.

Updates:

  • Time: Jan. 15, 2024, 3:30 p.m.
    Status: Resolved
    Update: Crowdcast events can now go live, we are monitoring the situation
  • Time: Jan. 15, 2024, 3:26 p.m.
    Status: Identified
    Update: Our upstream vendor has recognized the issue and is working to resolve the issue. Crowdcasts are currently unable to go live or record.
  • Time: Jan. 15, 2024, 2:17 p.m.
    Status: Investigating
    Update: Crowdcast in monitoring issues with an upstream vendor (Digital Ocean), which may impact broadcasts and/or recordings

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Frequently Asked Questions - Crowdcast

Is there a Crowdcast outage?
The current status of Crowdcast is: Systems Active
Where can I find the official status page of Crowdcast?
The official status page for Crowdcast is here
How can I get notified if Crowdcast is down or experiencing an outage?
To get notified of any status changes to Crowdcast, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Crowdcast every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Crowdcast do?
Connect with a global audience through virtual events to expand your community and increase engagement.

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