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Is there an FTAPI outage?

FTAPI status: Systems Active

Last checked: 6 minutes ago

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FTAPI outages and incidents

Outage and incident data over the last 30 days for FTAPI.

There have been 4 outages or incidents for FTAPI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FTAPI

Outlogger tracks the status of these components for Xero:

FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active
Component Status
FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active

Latest FTAPI outages and incidents.

View the latest incidents for FTAPI and check for official updates:

Updates:

  • Time: May 15, 2023, 3:42 p.m.
    Status: Resolved
    Update: Our provider got in contact with us and we've seen no more connection interruption since then. The following db maintenance is not connected with the network connectivity today.
  • Time: May 15, 2023, 12:58 p.m.
    Status: Investigating
    Update: We're still experiencing continuing short connection disruptions. We continue to investigate.
  • Time: May 15, 2023, 12:31 p.m.
    Status: Monitoring
    Update: The instability of connectivity seems to have been resolved. We are carefully monitoring and awaiting confirmation from our provider.
  • Time: May 15, 2023, 12:24 p.m.
    Status: Identified
    Update: We are currently experiencing unreliable connectivity of our application. We are in communication with our provider and try to fix it asap.

Updates:

  • Time: May 12, 2023, 12:13 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2023, 11:34 p.m.
    Status: Monitoring
    Update: We have fixed the problem that caused the outage and are monitoring the system. All secutransfer Services are currently online and usable.
  • Time: May 11, 2023, 8:14 p.m.
    Status: Identified
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

Updates:

  • Time: May 12, 2023, 12:13 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2023, 11:34 p.m.
    Status: Monitoring
    Update: We have fixed the problem that caused the outage and are monitoring the system. All secutransfer Services are currently online and usable.
  • Time: May 11, 2023, 8:14 p.m.
    Status: Identified
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

Updates:

  • Time: April 28, 2023, 8:02 p.m.
    Status: Resolved
    Update: All Services are operational!
  • Time: April 28, 2023, 8:02 p.m.
    Status: Resolved
    Update: All Services are operational!
  • Time: April 28, 2023, 4:50 p.m.
    Status: Monitoring
    Update: We are back! All instances are restarting and are available soon and can be used as usual.
  • Time: April 28, 2023, 1:12 p.m.
    Status: Identified
    Update: Currently we are still hard working on this issue. We identified slow storage devices as reason and follow a solution plan already. Thanks for your patience.
  • Time: April 28, 2023, 1:12 p.m.
    Status: Identified
    Update: Currently we are still hard working on this issue. We identified slow storage devices as reason and follow a solution plan already. Thanks for your patience.
  • Time: April 27, 2023, 9:11 p.m.
    Status: Identified
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.
  • Time: April 27, 2023, 9:11 p.m.
    Status: Identified
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

Updates:

  • Time: April 18, 2023, 8:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2023, 7:04 a.m.
    Status: Identified
    Update: Found the reason and implementing a fix
  • Time: April 18, 2023, 6:11 a.m.
    Status: Investigating
    Update: We’re currently experiencing partial outage issues for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

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Frequently Asked Questions - FTAPI

Is there a FTAPI outage?
The current status of FTAPI is: Systems Active
Where can I find the official status page of FTAPI?
The official status page for FTAPI is here
How can I get notified if FTAPI is down or experiencing an outage?
To get notified of any status changes to FTAPI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FTAPI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FTAPI do?
We protect and automate your sensitive data for those who want comprehensive protection for their own and their customers' data.

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