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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 4 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 3 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
eComment Active
govAccess Vision CMS Active
OpenCities Active
SpeakUp Active
govDelivery Communications Cloud Active
Targeted Messaging Service (TMS) Active
Archive Video Active
Boards & Commissions Active
ClearCast Active
iLegislate Active
InSite Active
IQM2 Active
Legistar Active
Live Video Active
MediaManager Active
Novus Agenda/Video Active
OneMeeting PrimeGov Active
Peak Active
ROAM Active
Amanda Active
GovQA Active
govService U.K. Active
govService U.S. Active
Host Compliance Active
OneView Core Active
OneView Dynamics Active
SIMA Active
SmartGov Active
SmartGov - Reports Active
Component Status
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
eComment Active
govAccess Vision CMS Active
OpenCities Active
SpeakUp Active
Active
govDelivery Communications Cloud Active
Targeted Messaging Service (TMS) Active
Active
Archive Video Active
Boards & Commissions Active
ClearCast Active
iLegislate Active
InSite Active
IQM2 Active
Legistar Active
Live Video Active
MediaManager Active
Novus Agenda/Video Active
OneMeeting PrimeGov Active
Peak Active
Active
ROAM Active
Active
Amanda Active
GovQA Active
govService U.K. Active
govService U.S. Active
Host Compliance Active
OneView Core Active
OneView Dynamics Active
SIMA Active
SmartGov Active
SmartGov - Reports Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: Sept. 6, 2024, 12:16 a.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting govDelivery bulletins. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govDelivery, Communications Cloud If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: Sept. 5, 2024, 11:02 p.m.
    Status: Monitoring
    Update: Bulletins delayed during the incident are currently being processed. If you have any further questions please contact Support.
  • Time: Sept. 5, 2024, 10:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. We are currently working to resolve any bulletins delayed during this incident. All new bulletin sends will work as expected.
  • Time: Sept. 5, 2024, 9 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue causing a disruption in sending govDelivery bulletins. Our engineers are working to resolve this issue as quickly as possible. Product: govDelivery, Communications Cloud Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
  • Time: Sept. 5, 2024, 6:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 5, 2024, 6:35 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing a disruption in sending govDelivery bulletins. Our engineers are working to resolve this issue as quickly as possible. Product: govDelivery, Communications Cloud Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Updates:

  • Time: Sept. 5, 2024, 10:48 a.m.
    Status: Resolved
    Update: This incident has now been resolved. Please be advised that any citizens who have requested a password reset email whilst this incident has been on going but have not received one, will need to request a new password reset email. We apologise for any inconvenience caused and thank you for your patience whilst we have worked to resolve this issue.
  • Time: Sept. 5, 2024, 8:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 5, 2024, 7:31 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 4, 2024, 6:52 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue affecting a subset of customers experiencing email delays when requesting password resets via the Firmstep Customer Portal. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService Password Reset Emails Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Aug. 31, 2024, 4:21 a.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue affecting govMeetings Send Agenda. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govMeetings Send Agenda If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: Aug. 31, 2024, 12:37 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue with the Send Agenda feature within Peak. Similar features in MediaManager and Legistar may also be affected. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Send Agenda Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Aug. 30, 2024, 8:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 29, 2024, 10:10 a.m.
    Status: Monitoring
    Update: We have implemented a fix and are currently monitoring. We apologise for any inconvenience this has caused for customers.
  • Time: Aug. 29, 2024, 10:09 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 21, 2024, 8:45 p.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting MediaManager, LiveCast and Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govMeetings MediaManager, LiveCast and Legistar. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: Aug. 21, 2024, 8:22 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 21, 2024, 8:21 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an error impacting MeMa, LiveCast and Legistar. Our teams are working on this issue as a priority and further updates will be provided as soon as possible. Product: govMeetings MeMa and Legistar. Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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