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Is there an Intrinio outage?

Intrinio status: Systems Active

Last checked: 6 minutes ago

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Intrinio outages and incidents

Outage and incident data over the last 30 days for Intrinio.

There have been 0 outages or incidents for Intrinio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Intrinio

Outlogger tracks the status of these components for Xero:

APIv1 Active
APIv2 Active
Component Status
Active
APIv1 Active
APIv2 Active

Latest Intrinio outages and incidents.

View the latest incidents for Intrinio and check for official updates:

Updates:

  • Time: Dec. 2, 2020, 9:58 p.m.
    Status: Resolved
    Update: We were able to resolve the issue with EOD options data and data processing delays. EOD options data is now available and up-to-date.
  • Time: Dec. 1, 2020, 4:37 p.m.
    Status: Identified
    Update: We are continuing to resolve issues with EOD prices.
  • Time: Nov. 30, 2020, 9:13 p.m.
    Status: Identified
    Update: Most data feeds are now up-to-date. We are continuing to resolve issues with EOD option prices.
  • Time: Nov. 30, 2020, 6:09 p.m.
    Status: Identified
    Update: We have identified an issue with our cloud provider and are working to resolve it.
  • Time: Nov. 30, 2020, 5:03 p.m.
    Status: Investigating
    Update: We are investigating delays in data processing that may affect several data feeds including EOD options.

Updates:

  • Time: Aug. 8, 2020, 3:35 a.m.
    Status: Resolved
    Update: The Intrinio API experienced approximately 30 minutes of downtime due a database running out of available connections. We have upgraded the database in question to be able to handle increased load.

Updates:

  • Time: May 27, 2020, 9:28 p.m.
    Status: Resolved
    Update: Due to a traffic surge, API v2 experienced a short-term major outage. Additional server capacity has been added to handle the increased API v2 load.

Updates:

  • Time: April 16, 2020, 11:37 p.m.
    Status: Postmortem
    Update: On 4/15/2020 API v2 suffered an incident resulting in intermittent severe degrading of performance from 8:00AM ET - 5:00PM ET. This incident was due to a sudden, sustained spike in traffic 400-500% of the typical load. This incident has been resolved, new fail-safe rate limits have been put into place for high-traffic accounts, and significant new capacity has been added to ensure continued levels of high-performance.
  • Time: April 16, 2020, 11:37 p.m.
    Status: Resolved
    Update: On 4/15/2020 API v2 suffered an incident resulting in intermittent severe degrading of performance from 8:00AM ET - 5:00PM ET. This incident was due to a sudden, sustained spike in traffic 400-500% of the typical load. This incident has been resolved, new fail-safe rate limits have been put into place for high-traffic accounts, and significant new capacity has been added to ensure continued levels of high-performance.

Updates:

  • Time: Sept. 13, 2019, 5:30 p.m.
    Status: Postmortem
    Update: This incident was caused by an un-optimized database query, created by an edge-case in API logic. A distinct kind of API request caused several of these un-optimized queries to run, eating up the database workers' CPU. This, in turn, caused a reduced capacity of the database to handle other queries, in turn raising the API error rates to 2-3%. We have remedied this problem at both the database level \(by imposing stricter query time limits\) and the application level \(by accounting for the edge case and preventing it from generating an un-optimized query\).
  • Time: Sept. 13, 2019, 3:05 p.m.
    Status: Resolved
    Update: API performance has returned to optimal conditions.
  • Time: Sept. 13, 2019, 2:56 p.m.
    Status: Monitoring
    Update: We have terminated the long running queries and performance is stabilizing. Error rates below 0.5%.
  • Time: Sept. 13, 2019, 2:46 p.m.
    Status: Identified
    Update: We have identified several long running queries that are causing the performance degradation.
  • Time: Sept. 13, 2019, 2:21 p.m.
    Status: Investigating
    Update: We are experiencing elevated error rates spiking periodically at 4%. This appears to be a load issue. We are investigating.

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Frequently Asked Questions - Intrinio

Is there a Intrinio outage?
The current status of Intrinio is: Systems Active
Where can I find the official status page of Intrinio?
The official status page for Intrinio is here
How can I get notified if Intrinio is down or experiencing an outage?
To get notified of any status changes to Intrinio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Intrinio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Intrinio do?
Intrinio offers real-time financial data services, serving as a comprehensive guide throughout the entire data process for clients.

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