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Is there an Konsentus outage?

Konsentus status: Systems Active

Last checked: 10 minutes ago

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Konsentus outages and incidents

Outage and incident data over the last 30 days for Konsentus.

There have been 0 outages or incidents for Konsentus in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Konsentus

Outlogger tracks the status of these components for Xero:

API Documentation Active
Konsentus Verify Active
Service Desk Customer Portal Active
Service Desk Email Requests Active
Service Desk Telephone Requests Active
Component Status
Active
API Documentation Active
Active
Konsentus Verify Active
Active
Service Desk Customer Portal Active
Service Desk Email Requests Active
Service Desk Telephone Requests Active

Latest Konsentus outages and incidents.

View the latest incidents for Konsentus and check for official updates:

Updates:

  • Time: June 17, 2020, 1:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2020, 11:04 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 17, 2020, 10:02 a.m.
    Status: Identified
    Update: We have identified the root cause and are applying fixes to avoid this re-occurring in the future.
  • Time: June 17, 2020, 9:29 a.m.
    Status: Investigating
    Update: This problem has affected two certificates. Both are currently returning the correct responses. We are investigating the root cause.
  • Time: June 17, 2020, 9:24 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 4, 2020, 9:35 a.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: June 4, 2020, 9:09 a.m.
    Status: Identified
    Update: We have identified the issue and have created a fix, we are monitoring the fix and will provide an update shortly.
  • Time: June 4, 2020, 8:48 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with data in the FCA register, we will provide updates as soon as possible.

Updates:

  • Time: April 22, 2020, 11:17 a.m.
    Status: Resolved
    Update: This issue with the Netherlands NCA data has now been resolved.
  • Time: April 22, 2020, 10:28 a.m.
    Status: Investigating
    Update: we have noticed an issue with accessing Netherlands NCA data and we are currently investigating.

Updates:

  • Time: Nov. 6, 2019, 8:13 p.m.
    Status: Resolved
    Update: The service is no longer returning 502 errors when checking certificates with large CRL files. This issue is now resolved.
  • Time: Nov. 6, 2019, 7:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results
  • Time: Nov. 6, 2019, 7:29 p.m.
    Status: Identified
    Update: The cause of this issue has been identified as being a result of an eIDAS certificate referencing a large CRL. This CRL, when checked is causing the PSP Checking Service to become temporarily unresponsive. We are currently working on a fix.
  • Time: Nov. 6, 2019, 7:10 p.m.
    Status: Investigating
    Update: We are currently investigating this issue

Updates:

  • Time: Aug. 8, 2019, 5:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2019, 5:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently reviewing the solution with known impacted scenarios.
  • Time: Aug. 8, 2019, 2:55 p.m.
    Status: Identified
    Update: We have identified the eIDAS certificate check issue to be related to certificates defining LDAP as a source for CRLs and certificate provider URL. Work is currently underway to add a fix.
  • Time: Aug. 8, 2019, 2:53 p.m.
    Status: Investigating
    Update: We have identified an issue where some client certificates are being incorrectly identified as revoked. This is affecting both sandbox and production environments. Issue flagged as P2 with immediate escalation.

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Frequently Asked Questions - Konsentus

Is there a Konsentus outage?
The current status of Konsentus is: Systems Active
Where can I find the official status page of Konsentus?
The official status page for Konsentus is here
How can I get notified if Konsentus is down or experiencing an outage?
To get notified of any status changes to Konsentus, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Konsentus every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Konsentus do?
Provides SaaS solutions for open ecosystems, facilitating trust between participants and secure exchange of data and funds.

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