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Is there an Pantheon Operations outage?

Pantheon Operations status: Systems Active

Last checked: 5 minutes ago

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Pantheon Operations outages and incidents

Outage and incident data over the last 30 days for Pantheon Operations.

There have been 1 outages or incidents for Pantheon Operations in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pantheon Operations

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Component Status

Latest Pantheon Operations outages and incidents.

View the latest incidents for Pantheon Operations and check for official updates:

Updates:

  • Time: Feb. 22, 2024, 1:50 p.m.
    Status: Resolved
    Update: Support chat is now operational.
  • Time: Feb. 22, 2024, 11:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 22, 2024, 10:03 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Chat response times may be delayed. For urgent issues, please contact support via [email protected] or open a ticket through the dashboard.
  • Time: Feb. 22, 2024, 9:03 a.m.
    Status: Investigating
    Update: We are experiencing an outage with our support chat system and we are currently investigating the issue. For urgent issues, please contact support via [email protected] or open a ticket through the dashboard.

Updates:

  • Time: Feb. 21, 2024, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved. We appreciate your patience and understanding!
  • Time: Feb. 21, 2024, 4:31 p.m.
    Status: Monitoring
    Update: Our team has applied a fix and is currently monitoring the results.
  • Time: Feb. 21, 2024, 4:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 21, 2024, 3:11 p.m.
    Status: Investigating
    Update: Upon investigation, we discovered that some sites are experiencing intermittent downtime and getting an error 500 when visiting the site. Our team is working hard to get this issue resolved as fast as possible.
  • Time: Feb. 21, 2024, 2:43 p.m.
    Status: Investigating
    Update: We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands. For urgent issues, please contact support via [email protected] or by opening a support chat.

Updates:

  • Time: Feb. 19, 2024, 8:49 p.m.
    Status: Resolved
    Update: The issue has been successfully resolved, and there should be no further disruptions. If you encounter any unexpected issues, please don't hesitate to contact our support team for immediate assistance. We greatly appreciate your patience and support throughout this incident.
  • Time: Feb. 19, 2024, 8:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Sites are beginning to respond but the higher initial load is leading to a delay in full site availability.
  • Time: Feb. 19, 2024, 7:58 p.m.
    Status: Investigating
    Update: We are investigating an infrastructure failure that is affecting customer sites. The current symptoms identified are 503 errors leading to site unavailability.

Updates:

  • Time: Feb. 8, 2024, 10:55 p.m.
    Status: Resolved
    Update: On February 7th, 2024 at 07:55 PM PST, an infrastructure issue caused a subset sites to respond intermittently with 503 server errors. This intermittent degraded infrastructure continued until 9:04 PM PST. Engineers were immediately alerted and began work on a fix, which was tested and implemented to successfully restore full service. Beyond the immediate actions taken, we are putting the highest priority on addressing system and process improvements to both prevent and more rapidly respond to these issues. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to maintain a high standard of service reliability and performance.

Updates:

  • Time: Jan. 31, 2024, 11:07 a.m.
    Status: Resolved
    Update: The issue has been successfully resolved. We have conducted comprehensive monitoring to ensure ongoing stability. We appreciate your understanding and patience throughout this resolution process.
  • Time: Jan. 31, 2024, 10:33 a.m.
    Status: Monitoring
    Update: A fix has been implemented and our team is now in the monitoring phase to ensure the stability and performance of our services.
  • Time: Jan. 31, 2024, 10:19 a.m.
    Status: Identified
    Update: We have currently identified an issue affecting our infrastructure, leading to intermittent 503 errors for some of our customers. This issue may result in temporary unavailability or degraded performance on websites. Our team has prioritized this as a critical issue and is actively working towards a resolution. We are employing all necessary resources to address this problem promptly and efficiently.
  • Time: Jan. 31, 2024, 10:13 a.m.
    Status: Investigating
    Update: We have currently identified an issue affecting our infrastructure, leading to intermittent 503 errors for some of our customers. This issue may result in temporary unavailability or degraded performance on websites. Our team has prioritized this as a critical issue and is actively working towards a resolution. We are employing all necessary resources to address this problem promptly and efficiently.

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Frequently Asked Questions - Pantheon Operations

Is there a Pantheon Operations outage?
The current status of Pantheon Operations is: Systems Active
Where can I find the official status page of Pantheon Operations?
The official status page for Pantheon Operations is here
How can I get notified if Pantheon Operations is down or experiencing an outage?
To get notified of any status changes to Pantheon Operations, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pantheon Operations every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pantheon Operations do?
Pantheon is a WebOps platform that enables teams to create, host, and manage websites with speed and agility, meeting all business requirements.

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