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Is there an LiveWorld outage?

LiveWorld status: Systems Active

Last checked: 5 minutes ago

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LiveWorld outages and incidents

Outage and incident data over the last 30 days for LiveWorld.

There have been 0 outages or incidents for LiveWorld in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LiveWorld

Outlogger tracks the status of these components for Xero:

API communication (receiving data) Active
API communication (sending data) Active
User Interface / Front End Active
Component Status
Active
API communication (receiving data) Active
API communication (sending data) Active
Active
User Interface / Front End Active

Latest LiveWorld outages and incidents.

View the latest incidents for LiveWorld and check for official updates:

Updates:

  • Time: Aug. 22, 2024, 10:32 p.m.
    Status: Resolved
    Update: Hello, The issue has been resolved and LiveWorld platform is operational with the updated certificate. We do not anticipate any loss of content as it will be backfilled for the duration the platform was down. Thanks for your patience and apologies for the inconvenience, LiveWorld Software Team
  • Time: Aug. 22, 2024, 8:53 p.m.
    Status: Identified
    Update: Hello, LiveWorld platform is currently down due to an expired certificate. Our engineers are working on it and will update you as soon as it is resolved. LiveWorld agents will be manually moderating during this situation wherever possible. Sorry for the inconvenience. Thanks, LiveWorld Software Team

Updates:

  • Time: June 16, 2023, 12:59 a.m.
    Status: Resolved
    Update: We have been monitoring for a few hours now and issue continues to be resolved. Closing out incident.
  • Time: June 15, 2023, 9:44 p.m.
    Status: Monitoring
    Update: Dear LiveWord Customer, We have reverted the configuration Twitter changed without notice, and with that restored our ability to retrieve and reply to tweets from the LiveWorld platform. The platform will pull in all the tweets that were not pulled during the outage. We believe the current issue is resolved but will continue monitoring Twitter feeds and update if there are further issues. Thank you, LiveWorld Software
  • Time: June 15, 2023, 8:59 p.m.
    Status: Investigating
    Update: Dear LiveWorld Customer, Due to unannounced API changes at Twitter, LiveWorld—like many other businesses that work with the Twitter platform—is experiencing issues that prevent us from collecting or responding to Tweets. We are actively investigating this ongoing issue. We recommend that you use the Twitter front end in the meanwhile. We will update you as soon as it is resolved. Thank you, LiveWorld team

Updates:

  • Time: July 14, 2022, 10:20 p.m.
    Status: Resolved
    Update: Twitter has updated that the issue is resolved.
  • Time: July 14, 2022, 5:44 p.m.
    Status: Investigating
    Update: Twitter started experiencing a global outage around 8am ET / 5am PT on July 14 2022. This affects Twitter front end as well as APIs. We will close this incident once Twitter API updates that the issue is resolved. Non-Twitter social media channels are not impacted by this. LiveWorld Software continues to send and receive content as usual from non-Twitter platforms.

Updates:

  • Time: Oct. 5, 2021, 7:06 a.m.
    Status: Resolved
    Update: Facebook team has updated that the issue is resolved.
  • Time: Oct. 4, 2021, 5:50 p.m.
    Status: Monitoring
    Update: Facebook services including Facebook, Messenger, Instagram and WhatsApp are experiencing a global outage. The outages started around 11:40 am ET/8:40 am PT on October 4 2021. We will provide an update when Facebook reports the issue as resolved. Non-Facebook social media channels are not impacted by this. LiveWorld Software continues to send and receive content from non Facebook platforms.

Updates:

  • Time: Oct. 16, 2020, 5:45 p.m.
    Status: Resolved
    Update: Overnight, Twitter reported this issue as resolved. The LiveWorld platform is no longer affected.
  • Time: Oct. 16, 2020, 1:19 a.m.
    Status: Monitoring
    Update: Twitter reports "things appear to have returned to normal," and they are continuing to monitor the situation. LiveWorld will follow their progress and send an update when they announce that it is resolved.
  • Time: Oct. 15, 2020, 10:46 p.m.
    Status: Monitoring
    Update: Twitter is investigating irregularities in the APIs that the LiveWorld platform uses to retrieve and post content. Twitter is currently investigating the issue. We will provide an update when Twitter reports the issue as resolved.

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Frequently Asked Questions - LiveWorld

Is there a LiveWorld outage?
The current status of LiveWorld is: Systems Active
Where can I find the official status page of LiveWorld?
The official status page for LiveWorld is here
How can I get notified if LiveWorld is down or experiencing an outage?
To get notified of any status changes to LiveWorld, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LiveWorld every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LiveWorld do?
A digital agency that offers social media and technology solutions to enhance engagement, influence behavior, and safeguard brands.

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