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Is there an Lob outage?

Lob status: Systems Active

Last checked: a minute ago

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Lob outages and incidents

Outage and incident data over the last 30 days for Lob.

There have been 2 outages or incidents for Lob in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lob

Outlogger tracks the status of these components for Xero:

API Active
Dashboard Active
Webhooks Active
Component Status
API Active
Dashboard Active
Webhooks Active

Latest Lob outages and incidents.

View the latest incidents for Lob and check for official updates:

Updates:

  • Time: April 23, 2024, 10:21 p.m.
    Status: Resolved
    Update: We have discovered that some In Transit event webhooks that should have been triggered between April 1st and April 22nd are missing due to an ingestion issue with some In Transit tracking scan events. We have identified the root cause and have put a solution in place to alert us in the unlikely event that this condition is reached again.

Updates:

  • Time: April 13, 2024, 12:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 12, 2024, 8:03 p.m.
    Status: Monitoring
    Update: Lob Print and Mail API and Dashboard were impacted between 12:23 PT to 12:54 PT. 500s may have been returned during this time

Updates:

  • Time: Feb. 8, 2024, 11:34 p.m.
    Status: Resolved
    Update: We've resolved the issue and the endpoint is operational.
  • Time: Feb. 8, 2024, 7:12 p.m.
    Status: Monitoring
    Update: We've deployed a fix and are monitoring the solution.
  • Time: Feb. 8, 2024, 1:06 a.m.
    Status: Investigating
    Update: We're experiencing an elevated level of 500 errors on our International Verifications endpoint. We are currently investigating the issue.

Updates:

  • Time: Jan. 25, 2024, 6:47 p.m.
    Status: Resolved
    Update: Functionality has been restored across all API endpoints. Tracking events and spending summary accuracy are up to date.
  • Time: Jan. 25, 2024, 4:49 p.m.
    Status: Monitoring
    Update: We have resolved degraded performance and continue to monitor. Please note that events or spending summary accuracy may be delayed.
  • Time: Jan. 25, 2024, 4:12 p.m.
    Status: Identified
    Update: We are currently experiencing degraded performance. As a result, the number of API requests per second may be impacted, and tracking event updates may be subject to delays.

Updates:

  • Time: Jan. 20, 2024, 12:50 a.m.
    Status: Resolved
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.
  • Time: Jan. 20, 2024, 12:23 a.m.
    Status: Monitoring
    Update: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
  • Time: Jan. 19, 2024, 9:14 p.m.
    Status: Identified
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue. Some dashboard metrics (e.g. volume and spend) will be somewhat delayed until we can resolve the concern.

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Frequently Asked Questions - Lob

Is there a Lob outage?
The current status of Lob is: Systems Active
Where can I find the official status page of Lob?
The official status page for Lob is here
How can I get notified if Lob is down or experiencing an outage?
To get notified of any status changes to Lob, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lob every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lob do?
Lob is an automated direct mail platform that offers scalable, personalized, and measurable mail services. Book a demo to learn more.

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