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Is there an LogRocket outage?

LogRocket status: Systems Active

Last checked: 3 minutes ago

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LogRocket outages and incidents

Outage and incident data over the last 30 days for LogRocket.

There have been 0 outages or incidents for LogRocket in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LogRocket

Outlogger tracks the status of these components for Xero:

Alerts Active
Auth0 Multi-factor Authentication Active
Auth0 User Authentication Active
Dashboard Active
Issues Active
Metrics Active
Session Collection Active
Streaming Data Export Active
Timeline Active
GitHub Integration Active
Intercom Integration Active
Slack Integration Active
Component Status
Alerts Active
Auth0 Multi-factor Authentication Active
Auth0 User Authentication Active
Dashboard Active
Issues Active
Metrics Active
Session Collection Active
Streaming Data Export Active
Timeline Active
Active
GitHub Integration Active
Intercom Integration Active
Slack Integration Active

Latest LogRocket outages and incidents.

View the latest incidents for LogRocket and check for official updates:

Updates:

  • Time: Dec. 3, 2020, 6:17 p.m.
    Status: Resolved
    Update: The fix has been verified. There remains a minor delay in processing, which should be fully resolved in the next 30 minutes.
  • Time: Dec. 3, 2020, 5:53 p.m.
    Status: Monitoring
    Update: A fix has been deployed, we are monitoring closely as we process all pending events.
  • Time: Dec. 3, 2020, 4:40 p.m.
    Status: Identified
    Update: We are experiencing delays in our data ingestion pipeline. We have identified the issue and are working towards a resolution. No data has been lost and we expect to catch up shortly. Search, metrics, and error reporting are currently delayed.

Updates:

  • Time: Nov. 22, 2020, 3:39 p.m.
    Status: Resolved
    Update: Our processing completed overnight and usage has returned to normal.
  • Time: Nov. 22, 2020, 3:45 a.m.
    Status: Monitoring
    Update: Core session processing is now current. Secondary processing, which includes errors, is continuing to work through a larger backlog.
  • Time: Nov. 22, 2020, 1:38 a.m.
    Status: Monitoring
    Update: Our processing performance has been restored and we're working through our processing backlog
  • Time: Nov. 21, 2020, 6:51 p.m.
    Status: Monitoring
    Update: We've completed some storage maintenance and are working to catch up on processing of sessions.
  • Time: Nov. 21, 2020, 6:31 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 20, 2020, 7:22 p.m.
    Status: Identified
    Update: We have identified the issue and are working towards a resolution. Data collection is not impacted. Search, metrics and error reporting are currently delayed.
  • Time: Nov. 20, 2020, 4:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 20, 2020, 4:23 p.m.
    Status: Investigating
    Update: We are experiencing delays in our data ingestion pipeline. No data has been lost and we expect to catch up shortly.

Updates:

  • Time: Oct. 21, 2020, 7:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2020, 5:42 p.m.
    Status: Monitoring
    Update: Primary service has been restored. We are continuing to monitor as the data backlog enters the system.
  • Time: Oct. 21, 2020, 4:49 p.m.
    Status: Identified
    Update: We've identified a problem with our CDN leading to degraded performance in our session ingestion system. New sessions and associated data may be delayed in appearing on the dashboard, and new errors/issues and alerts may also be delayed.

Updates:

  • Time: Oct. 6, 2020, 12:04 a.m.
    Status: Resolved
    Update: The search database upgrade is now in progress. Updates will be posted at https://status.logrocket.com/incidents/137k6mv80lyx.
  • Time: Oct. 5, 2020, 7:07 p.m.
    Status: Monitoring
    Update: Processing of session data may be delayed while we stabilize and prepare to upgrade our search database. Ingestion of the data is working as expected - no data is being lost - but features that rely on processing of session data (e.g., session filtering on the dashboard, metrics charts and alerting) may be impacted.
  • Time: Oct. 5, 2020, 4:03 p.m.
    Status: Monitoring
    Update: Processing of session data may be delayed while we stabilize and prepare to upgrade our search database. Ingestion of the data is working as expected - no data is being lost - but features that rely on processing of session data (e.g., session filtering on the dashboard, metrics charts and alerting) may be impacted.

Updates:

  • Time: Sept. 10, 2020, 8:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 10, 2020, 5:40 p.m.
    Status: Monitoring
    Update: Session ingestion and processing have stabilized. We're continuing to monitor closely.
  • Time: Sept. 10, 2020, 3:33 p.m.
    Status: Investigating
    Update: We're investigating degraded performance in our session ingestion and processing system. New sessions may be delayed in appearing on the dashboard.

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Frequently Asked Questions - LogRocket

Is there a LogRocket outage?
The current status of LogRocket is: Systems Active
Where can I find the official status page of LogRocket?
The official status page for LogRocket is here
How can I get notified if LogRocket is down or experiencing an outage?
To get notified of any status changes to LogRocket, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LogRocket every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LogRocket do?
LogRocket provides insights into user issues, enabling efficient software development.

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