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Is there an Lucky Orange outage?

Lucky Orange status: Systems Active

Last checked: 7 minutes ago

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Lucky Orange outages and incidents

Outage and incident data over the last 30 days for Lucky Orange.

There have been 1 outages or incidents for Lucky Orange in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lucky Orange

Outlogger tracks the status of these components for Xero:

API Active
Braintree Payment Processing Active
Data Collection Active
Integrations Active
Realtime + Presence Active
Web App Active
Component Status
API Active
Braintree Payment Processing Active
Data Collection Active
Integrations Active
Realtime + Presence Active
Web App Active

Latest Lucky Orange outages and incidents.

View the latest incidents for Lucky Orange and check for official updates:

Updates:

  • Time: Nov. 7, 2024, 2:20 p.m.
    Status: Resolved
    Update: All tracking has been restored and data will populate in your account for visits to the site moving forward.
  • Time: Nov. 7, 2024, 12:03 p.m.
    Status: Identified
    Update: We have identified an issue that is cause any new visitor data from being added to the account. We are working to resolve this issue and will make sure to provide updates as soon as it is resolved. You will not seeing any new visitor data come into recordings, heatmaps, funnels, etc. until this is resolved.

Updates:

  • Time: Sept. 5, 2024, 3:12 p.m.
    Status: Resolved
    Update: This incident has been resolved. Data from 4AM - 7AM CST is not recoverable.
  • Time: Sept. 5, 2024, 2:23 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 4, 2024, 7:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the situation. At this time, most all data should now be accessible and there may be a few hour window around 4 to 7 am CST that we are still working on updating. All other recordings, including new recordings should play as expected.
  • Time: Sept. 4, 2024, 3:22 p.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: April 11, 2024, 4:09 p.m.
    Status: Resolved
    Update: Integrations connectivity has been restored and all features are accessible at this time. P
  • Time: April 10, 2024, 9:35 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent outages with our connections to 3rd parties. This can effect the ability to install/activate plugins, track/record visits and events and anything else related to the integration. We will continue to update as we make progress on resolving this issue.

Updates:

  • Time: Dec. 21, 2023, 1:51 p.m.
    Status: Resolved
    Update: The issue has been resolved. We identified that this did only effect a few accounts and those accounts should now be tracking visitors as normal again. Please reach out to support with any questions.
  • Time: Dec. 21, 2023, 1:18 p.m.
    Status: Identified
    Update: There are some accounts having issues collecting data. We have identified the issue and are working to resolve this right away.

Updates:

  • Time: Nov. 2, 2023, 10:11 p.m.
    Status: Resolved
    Update: All data is now caught up and there should be no further delays in display of the data.
  • Time: Nov. 2, 2023, 8:10 p.m.
    Status: Monitoring
    Update: There are some accounts where your data may not be available for a short amount of time. All data is still being collected and will appear as soon as an update to our data provider is completed. This should take an hour or two at most.

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Frequently Asked Questions - Lucky Orange

Is there a Lucky Orange outage?
The current status of Lucky Orange is: Systems Active
Where can I find the official status page of Lucky Orange?
The official status page for Lucky Orange is here
How can I get notified if Lucky Orange is down or experiencing an outage?
To get notified of any status changes to Lucky Orange, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lucky Orange every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lucky Orange do?
Lucky Orange offers website optimization tools such as heatmaps and session recordings to improve business growth and customer satisfaction.

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