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Is there an Mattermost outage?

Mattermost status: Systems Active

Last checked: 5 minutes ago

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Mattermost outages and incidents

Outage and incident data over the last 30 days for Mattermost.

There have been 0 outages or incidents for Mattermost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mattermost

Outlogger tracks the status of these components for Xero:

Calls Active
Cloud Workspaces Active
Community Active
Customer Portal Active
Sign-Up Active
Component Status
Calls Active
Cloud Workspaces Active
Community Active
Customer Portal Active
Sign-Up Active

Latest Mattermost outages and incidents.

View the latest incidents for Mattermost and check for official updates:

Updates:

  • Time: Jan. 8, 2021, 2:19 p.m.
    Status: Postmortem
    Update: An internal post-mortem was conducted and the issue was related to internal DNS resolution. Performance degradation of our internal DNS servers was responsible for slow network responses and increased timeout errors. The issue was resolved and actions are taken to improve system monitoring and avoid similar issues in the future.
  • Time: Jan. 5, 2021, 8:27 p.m.
    Status: Resolved
    Update: The issue has been resolved. A post-mortem will be posted within the next days.
  • Time: Jan. 5, 2021, 8:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we will keep monitoring the situation
  • Time: Jan. 5, 2021, 7:01 p.m.
    Status: Identified
    Update: We have identified the issue, doing some additional checks to confirm it.
  • Time: Jan. 5, 2021, 6:16 p.m.
    Status: Investigating
    Update: We are currently experiencing an increased time for customers signing up to create their cloud workspaces

Updates:

  • Time: Jan. 8, 2021, 2:19 p.m.
    Status: Postmortem
    Update: An internal post-mortem was conducted and the issue was related to internal DNS resolution. Performance degradation of our internal DNS servers was responsible for slow network responses and increased timeout errors. The issue was resolved and actions are taken to improve system monitoring and avoid similar issues in the future.
  • Time: Jan. 5, 2021, 8:27 p.m.
    Status: Resolved
    Update: The issue has been resolved. A post-mortem will be posted within the next days.
  • Time: Jan. 5, 2021, 8:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we will keep monitoring the situation
  • Time: Jan. 5, 2021, 7:01 p.m.
    Status: Identified
    Update: We have identified the issue, doing some additional checks to confirm it.
  • Time: Jan. 5, 2021, 6:16 p.m.
    Status: Investigating
    Update: We are currently experiencing an increased time for customers signing up to create their cloud workspaces

Updates:

  • Time: Nov. 10, 2020, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2020, 7:40 p.m.
    Status: Identified
    Update: We have identified the issue and are implementing a fix to prevent further issues.
  • Time: Nov. 10, 2020, 6:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 10, 2020, 6:17 p.m.
    Status: Investigating
    Update: There was a small downtime for a single workspace. We are currently investigating the issue.

Updates:

  • Time: Nov. 10, 2020, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2020, 7:40 p.m.
    Status: Identified
    Update: We have identified the issue and are implementing a fix to prevent further issues.
  • Time: Nov. 10, 2020, 6:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 10, 2020, 6:17 p.m.
    Status: Investigating
    Update: There was a small downtime for a single workspace. We are currently investigating the issue.

Updates:

  • Time: Oct. 30, 2020, 12:44 p.m.
    Status: Resolved
    Update: There was a temporary issue affecting new cloud sign-ups. It should be resolved now and new sign-ups should work as expected.

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Frequently Asked Questions - Mattermost

Is there a Mattermost outage?
The current status of Mattermost is: Systems Active
Where can I find the official status page of Mattermost?
The official status page for Mattermost is here
How can I get notified if Mattermost is down or experiencing an outage?
To get notified of any status changes to Mattermost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mattermost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here