Is there an Mautic Community outage?
Mautic Community status: Systems Active
Last checked: 7 minutes ago
Get notified about any outages, downtime or incidents for Mautic Community and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 7 minutes ago
Get notified about any outages, downtime or incidents for Mautic Community and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Mautic Community.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Community Handbook | Active |
| Mautic Community Forums | Active |
| Mautic Community Portal | Active |
| Mautic Developer Documentation | Active |
| Mautic Documentation | Active |
| Mautic Inbucket server | Active |
| Mautic Knowledgebase | Active |
| Mautic.org website | Active |
| Mautic Updates Server | Active |
| Mautic URL Shortener | Active |
| Atlassian | Active |
| Confluence Authentication and User Management | Active |
| Confluence Create and Edit | Active |
| Confluence Signup | Active |
| Confluence View Content | Active |
| Jira Software Authentication and User Management | Active |
| Jira Software Create and edit | Active |
| Jira Software Viewing content | Active |
| Cloudflare | Active |
| Cloudflare Always Online | Active |
| Cloudflare Analytics | Active |
| Cloudflare Apps Marketplace | Active |
| Cloudflare Argo Smart Routing | Active |
| Cloudflare Browser Isolation | Active |
| Cloudflare CDN/Cache | Active |
| Cloudflare CDN Cache Purge | Active |
| Cloudflare Cloudflare Access | Active |
| Cloudflare Cloudflare API | Active |
| Cloudflare Cloudflare Authoritative DNS | Active |
| Cloudflare Cloudflare Dashboard | Active |
| Cloudflare Cloudflare Firewall | Active |
| Cloudflare Cloudflare Images | Active |
| Cloudflare Cloudflare Logs | Active |
| Cloudflare Cloudflare Pages | Active |
| Cloudflare Cloudflare Recursive DNS | Active |
| Cloudflare Cloudflare Registrar | Active |
| Cloudflare Cloudflare Spectrum | Active |
| Cloudflare Cloudflare Storage | Active |
| Cloudflare Cloudflare Stream | Active |
| Cloudflare Cloudflare Tunnel | Active |
| Cloudflare Cloudflare Workers | Active |
| Cloudflare Cloudflare Zero Trust | Active |
| Cloudflare Cloudflare Zero Trust Dashboard | Active |
| Cloudflare Distributed Web Gateway | Active |
| Cloudflare DNS Root Servers | Active |
| Cloudflare DNS Updates | Active |
| Cloudflare Email Routing | Active |
| Cloudflare Geo-Key Manager | Active |
| Cloudflare Image Resizing | Active |
| Cloudflare Load Balancing and Monitoring | Active |
| Cloudflare Magic Transit | Active |
| Cloudflare Randomness Beacon | Active |
| Cloudflare SSL Certificate Provisioning | Active |
| Cloudflare SSL for SaaS Provisioning | Active |
| Cloudflare Time Services | Active |
| Cloudflare WARP | Active |
| Cloudflare Zaraz | Active |
| GitHub | Active |
| GitHub API Requests | Active |
| GitHub GitHub Actions | Active |
| GitHub Git Operations | Active |
| GitHub Issues | Active |
| GitHub Pull Requests | Active |
| Slack | Active |
| Slack Apps/Integrations | Active |
| Slack Apps/Integrations/APIs | Active |
| Slack Calls | Active |
| Slack Connections | Active |
| Slack Link Previews | Active |
| Slack Login/SSO | Active |
| Slack Messaging | Active |
| Slack Notifications | Active |
| Slack Posts/Files | Active |
| Slack Posts/Files | Active |
| Slack Search | Active |
| Slack Workspace/Org Administration | Active |
| Upstream authentication provider | Active |
| Auth0 Email Delivery | Active |
| Auth0 Multi-factor Authentication | Active |
| Auth0 User Authentication | Active |
| Upstream hosting providers | Active |
| Acquia, Inc. Acquia Campaign Studio | Active |
| DigitalOcean Droplets | Active |
| DigitalOcean Global | Active |
| DigitalOcean Networking | Active |
| DigitalOcean NYC1 | Active |
| DigitalOcean NYC3 | Active |
View the latest incidents for Mautic Community and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: June 14, 2024, 10:52 a.m.
Description: On Monday morning, a two hour outage was planned to transition our Decidim instance from using a private image over to using the Mautic GitHub repository and DockerHub image, with the end goal being able to have automated pipelines for deployment when a community PR is merged. During the process, one of the encryption keys which are essential for Decidim’s functioning - which was supposed to be backed up - unfortunately was overwritten and could not be recovered. We reached out to the hosting provider, Infomaniak, to request a rollback to backup, but it was after hours which meant we had to wait for the next morning. The next day, we called Infomaniak again to request the rollback and they assured us it would happen in the early evening. Upon calling to get a status update, we were informed that they did not have any backups from which to restore from. We therefore had to set about the process of removing all encrypted data and re-configuring it with new keys, which happened on Wednesday morning. ## Actions and learnings 1. In the process the current setup was removed and started again pulling from the new infrastructure, which resulted in the keys being lost. In the future we will take the longer route of making the production instance read-only and setting up a separate working area to do the update before switching to it. 2. We were planning to set up off-site backups rather than just relying on the hosting provider’s backup which we now know are non-existent. This has now been accelerated and we’ve got backups both of the encryption keys and the entire instance in several locations for future resilience. Pipelines will be set up to automatically push backups at regular intervals. 3. One of the people involved assumed the other had set up off-site backups already and didn’t think to question - in the future we’ll be more explicit about our backup integrity before making such major changes.
Status: Postmortem
Impact: Minor | Started At: Dec. 4, 2023, 2:47 p.m.
Description: We are pleased to inform you that the incident we've been dealing with has been successfully resolved. We kindly thank you for your patience and cooperation during this time. Our team will continue monitoring the system to ensure ongoing stability.
Status: Resolved
Impact: Major | Started At: Aug. 24, 2023, 2:42 p.m.
Description: This incident has now been resolved.
Status: Resolved
Impact: Minor | Started At: June 15, 2022, 10:43 a.m.
Description: An unplanned outage on our documentation server.
Status: Resolved
Impact: None | Started At: June 14, 2022, 1 a.m.
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