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Is there an MessengerPeople GmbH outage?

MessengerPeople GmbH status: Systems Active

Last checked: 3 minutes ago

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MessengerPeople GmbH outages and incidents

Outage and incident data over the last 30 days for MessengerPeople GmbH.

There have been 0 outages or incidents for MessengerPeople GmbH in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MessengerPeople GmbH

Outlogger tracks the status of these components for Xero:

App (Frontend) Active
AWS s3-eu-central-1 Active
Chatbot-Engine Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Kubernetes Engine Active
Rest-API Active
Apple Business Chat Active
Facebook Messenger Active
Instagram Active
Notify Active
Telegram Active
Viber Active
WhatsApp Business Active
Component Status
App (Frontend) Active
AWS s3-eu-central-1 Active
Chatbot-Engine Active
Google Cloud Platform Google Compute Engine Active
Google Cloud Platform Google Kubernetes Engine Active
Rest-API Active
Active
Apple Business Chat Active
Facebook Messenger Active
Instagram Active
Notify Active
Telegram Active
Viber Active
WhatsApp Business Active

Latest MessengerPeople GmbH outages and incidents.

View the latest incidents for MessengerPeople GmbH and check for official updates:

Updates:

  • Time: Aug. 27, 2021, 2:55 p.m.
    Status: Resolved
    Update: This incident has been resolved. All components are working normal again.
  • Time: Aug. 27, 2021, 2:39 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 13, 2021, 1:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2021, 9:12 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 13, 2021, 9:12 a.m.
    Status: Identified
    Update: There is a bug regarding the shown tickets in the ticket pool. Tickets that have already been assigned to agents are still shown in the pool. We are working on a bug fix with high priority.

Updates:

  • Time: May 14, 2021, 5:44 a.m.
    Status: Resolved
    Update: All templates are working again. The last error occured around 15:30 UTC on May 13th.
  • Time: May 13, 2021, 9:57 a.m.
    Status: Investigating
    Update: We're not aware of the reasons yet, but sending templates with variables (image / video / docs / text) seems to run into errors. Since nothing changed on our side, we assume there's an error on WhatsApps side.

Updates:

  • Time: April 13, 2021, 3:13 p.m.
    Status: Resolved
    Update: The issue has been fixed and Notify is working well again.
  • Time: April 13, 2021, 12:54 p.m.
    Status: Investigating
    Update: We noticed that our Notify app is not able to receive messages, as well as users, are not able to send chats to a channel. We are investigating and will work for a bug fix as soon as possible.

Updates:

  • Time: April 9, 2021, 10:20 a.m.
    Status: Resolved
    Update: All messages have been parsed and answered. The bot system is working normal again.
  • Time: April 9, 2021, 9:56 a.m.
    Status: Monitoring
    Update: A fix has been implemented. We are monitoring the situation. Missed bot answers will be sent out retrospectively.
  • Time: April 9, 2021, 9:48 a.m.
    Status: Identified
    Update: The reason has been located. We are working on the fix.
  • Time: April 9, 2021, 9:16 a.m.
    Status: Investigating
    Update: Our system is facing problems regarding bots. Incoming messages are sometimes not automatically answered by bots or it takes longer than desired. We are investigating and working for a fix asap.

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Frequently Asked Questions - MessengerPeople GmbH

Is there a MessengerPeople GmbH outage?
The current status of MessengerPeople GmbH is: Systems Active
Where can I find the official status page of MessengerPeople GmbH?
The official status page for MessengerPeople GmbH is here
How can I get notified if MessengerPeople GmbH is down or experiencing an outage?
To get notified of any status changes to MessengerPeople GmbH, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MessengerPeople GmbH every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MessengerPeople GmbH do?
Sinch Engage is a comprehensive platform that enables businesses to utilize various messaging apps like WhatsApp, Instagram, and Messenger for marketing, sales, and customer service. It enhances customer experience, reduces costs, and boosts conversions.

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