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Is there an Mixpanel outage?

Mixpanel status: Systems Active

Last checked: 2 minutes ago

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Mixpanel outages and incidents

Outage and incident data over the last 30 days for Mixpanel.

There have been 4 outages or incidents for Mixpanel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mixpanel

Outlogger tracks the status of these components for Xero:

Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active
Component Status
Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active

Latest Mixpanel outages and incidents.

View the latest incidents for Mixpanel and check for official updates:

Updates:

  • Time: Oct. 15, 2024, 9:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2024, 9:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 15, 2024, 8:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 15, 2024, 8:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 15, 2024, 8:09 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 15, 2024, 8:08 p.m.
    Status: Investigating
    Update: We have identified issues loading mixpanel boards and are working to restore service as quickly as possible.

Updates:

  • Time: Oct. 9, 2024, 3:07 p.m.
    Status: Resolved
    Update: The issue is considered resolved as all the queues with delayed events caught up. All delayed events during the incident should appear in EU projects now and now new events imported are ingested as usual.
  • Time: Oct. 9, 2024, 2:24 p.m.
    Status: Identified
    Update: Our Engineering team has deployed a fix to drain the queue of delayed events. We will provide an update once the queues are drained. No event data is being lost and all events ingested will appear in projects after the queues are drained.
  • Time: Oct. 9, 2024, 2:24 p.m.
    Status: Investigating
    Update: We are currently investigating an ingestion delay in our /import endpoint affecting EU projects.

Updates:

  • Time: Oct. 1, 2024, 10:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 8:11 p.m.
    Status: Monitoring
    Update: We continue to process the data backlog. We have made a lot of progress in processing the data queue but expect to take a couple more hours until a full resolution. Thank you for your patience while we work on resolving this.
  • Time: Sept. 30, 2024, 10:30 p.m.
    Status: Monitoring
    Update: We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.
  • Time: Sept. 30, 2024, 3:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Delays with ID Merge can still be expected during this time and we will update once the data has caught up.
  • Time: Sept. 30, 2024, 5:48 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 30, 2024, 4:39 a.m.
    Status: Investigating
    Update: We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: Sept. 12, 2024, 3:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 2:14 p.m.
    Status: Monitoring
    Update: The queue of backlogged events has caught up by now and real-time processing is back. We'll continue to monitor the situation.
  • Time: Sept. 12, 2024, 1:25 p.m.
    Status: Identified
    Update: The engineering team has issued a fix and we expect the queue of backlogged events to catch up within an hour.
  • Time: Sept. 12, 2024, 1:05 p.m.
    Status: Investigating
    Update: We are experiencing delays with our data ingestion pipeline for projects in the EU cluster. As a result, real-time data is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: Aug. 1, 2024, 1:24 p.m.
    Status: Resolved
    Update: The incident is now fully resolved. All delayed data has been ingested correctly and all systems are back to normal.
  • Time: Aug. 1, 2024, 9:10 a.m.
    Status: Monitoring
    Update: The Engineering team has identified the issue causing the data delays and deployed a fix. We are currently monitoring the situation as we have started draining the delayed queue of data. Real time data is now appearing as usual in reports but the delayed data ingested during the incident have an approximate ETA of 4 hours. There was no data loss attributed to this incident. Please, contact Support if you have any follow-up questions.
  • Time: Aug. 1, 2024, 7 a.m.
    Status: Investigating
    Update: Update: We keep experiencing delays with our data ingestion pipeline. Our Engineering team in San Francisco is currently investigating the issue and we will provide updates here as soon as we have an update. Real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any further questions, please contact support.
  • Time: Aug. 1, 2024, 6:29 a.m.
    Status: Investigating
    Update: We are experiencing delays with our data ingestion pipeline for US Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

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Frequently Asked Questions - Mixpanel

Is there a Mixpanel outage?
The current status of Mixpanel is: Systems Active
Where can I find the official status page of Mixpanel?
The official status page for Mixpanel is here
How can I get notified if Mixpanel is down or experiencing an outage?
To get notified of any status changes to Mixpanel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mixpanel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mixpanel do?
A service that enables easy event analytics for data-driven learning and insights. Join us in building a smarter world.

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