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Is there an Mixpanel outage?

Mixpanel status: Systems Active

Last checked: 2 minutes ago

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Mixpanel outages and incidents

Outage and incident data over the last 30 days for Mixpanel.

There have been 4 outages or incidents for Mixpanel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mixpanel

Outlogger tracks the status of these components for Xero:

Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active
Component Status
Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active

Latest Mixpanel outages and incidents.

View the latest incidents for Mixpanel and check for official updates:

Updates:

  • Time: June 7, 2024, 8:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 7, 2024, 7:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 7, 2024, 7:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 7, 2024, 6:48 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of errors loading reports for projects with EU data residency and are currently looking into the issue.

Updates:

  • Time: June 3, 2024, 9:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 6:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 3, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are currently experiencing delays impacting some US projects' Pipeline Exports. Our Engineering team on call has been alerted and is initiating an investigation to identify and resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work diligently to restore normal operations. We'll provide updates as soon as more information becomes available here. If you have additional questions, please reach out to <a href="https://help.mixpanel.com/hc/en-us/requests/new">support</a>.

Updates:

  • Time: May 30, 2024, 12:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2024, 11:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 29, 2024, 10:41 p.m.
    Status: Investigating
    Update: Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting EU projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: June 7, 2024, 8:42 p.m.
    Status: Resolved
    Update: Version v2.51.0 of our Javascript SDK included a change to the default behavior of UTM tracking which disabled the persistence of UTM properties as super properties. This resulted in events only having the UTM information tracked on them if that UTM information was present on the URL the event was triggered from unless the initialization option {stop_utm_persistence: false} was set. We've reverted this change so that UTM information is persisted as a super property in v2.52.0 which was released 6/7/2024 12PM PT. We recommend the {stop_utm_persistence: true} initialization option if you use multi-touch attribution models in Mixpanel. Please refer to our attribution documentation (https://docs.mixpanel.com/docs/features/attribution) for how to properly attribute data sent in during this time or reach out to our support team with further questions.

Updates:

  • Time: April 19, 2024, 10:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2024, 10:18 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 19, 2024, 10:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2024, 8:06 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 19, 2024, 7:44 p.m.
    Status: Investigating
    Update: We are experiencing delays with our data ingestion pipeline for US and EU Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact <a href="https://mixpanel.com/get-support">contact support</a>.

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Frequently Asked Questions - Mixpanel

Is there a Mixpanel outage?
The current status of Mixpanel is: Systems Active
Where can I find the official status page of Mixpanel?
The official status page for Mixpanel is here
How can I get notified if Mixpanel is down or experiencing an outage?
To get notified of any status changes to Mixpanel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mixpanel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mixpanel do?
A service that enables easy event analytics for data-driven learning and insights. Join us in building a smarter world.

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