OpenMethods outages and incidents
Outage and incident data over the last 30 days for OpenMethods.
There have been 1 outages or incidents for OpenMethods in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for OpenMethods
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| App Manager | Active |
| Configuration Server | Active |
| Experience Client | Active |
| Experience Designer | Active |
| OpenConnect | Active |
| Runtime API | Active |
| Workflow API | Active |
Latest OpenMethods outages and incidents.
View the latest incidents for OpenMethods and check for official updates:
Downgraded Application Performance
Description: We are currently experiencing an intermittent issue with the WorkFlow API. Consequently, users might have an interruption in service. Our engineers are investigating the matter.
Status: Resolved
Impact: None | Started At: May 18, 2022, 11 a.m.
Updates:
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Time: May 18, 2022, 7:01 p.m.Status: ResolvedUpdate: We are currently experiencing an intermittent issue with the WorkFlow API. Consequently, users might have an interruption in service. Our engineers are investigating the matter.
Downgraded Application Performance
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: May 11, 2022, 3:29 p.m.
Updates:
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Time: May 12, 2022, 1:41 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 11, 2022, 10:23 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: May 11, 2022, 4:03 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: May 11, 2022, 3:29 p.m.Status: InvestigatingUpdate: We are currently experiencing a Certificate issue with some of our components. Consequently, some users might experience degraded services. Our engineers are investigating the matter.
Downgraded Application Performance
Description: The issue has been resolved.
Status: Resolved
Impact: None | Started At: Feb. 22, 2022, 10:01 p.m.
Updates:
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Time: Feb. 23, 2022, 1:12 a.m.Status: ResolvedUpdate: The issue has been resolved.
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Time: Feb. 22, 2022, 11:08 p.m.Status: MonitoringUpdate: The issue has been identified and we are monitoring the results.
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Time: Feb. 22, 2022, 10:01 p.m.Status: InvestigatingUpdate: We are currently experiencing an intermentant issue with the Popflow Designer. Consequently, users might not be able to open workflows. However, all workflows are operational. Our engineers are investigating the matter.
Unable to make configuration changes in "Environment Management." (Services - Performance Degradation)
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Feb. 7, 2022, 8:44 p.m.
Updates:
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Time: Feb. 7, 2022, 9:31 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Feb. 7, 2022, 8:54 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Feb. 7, 2022, 8:54 p.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: Feb. 7, 2022, 8:44 p.m.Status: IdentifiedUpdate: We are currently experiencing issues with OpenMethods versions 6.0, 6.1, and 6.2. Clients with these versions are currently unable to make configuration changes via our "Environment Management" section of the platform. We have a remedy to the issue and are actively making updates to resolve the issue.
OpenMethods Products Not Affected by Log4j Vulnerability
Description: Recently, a new zero day vulnerability called Log4j (CVE-2021-44228) was uncovered. This vulnerability allows attackers to inject arbitrary code in the Java library Apache Log4j for versions 2.0-2.14.1. This Java library is widely used by multiple closed and open source projects including Apache Struts. This vulnerability is rated critical (CVSS severity level 10 out of 10), with immediate patching or mitigation recommended if affected, because it allows a possible Remote Code Execution when an attacker sends a malicious code string that gets logged by Log4j. That string allows the attacker to load Java onto a server and therefore take control. *OpenMethods Products Not Affected by Apache Log4j Exploit* After comprehensive review, OpenMethods can confirm that our software, 3rd party tools and libraries are not impacted by the Log4j JNDI exploit. This is documented at -> https://docs.openmethodscloud.com/docs/apache-log4j-vulnerability If you have further questions, please reach out to [email protected]
Status: Resolved
Impact: None | Started At: Dec. 10, 2021, 2:59 p.m.
Updates:
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Time: Dec. 15, 2021, 3:07 p.m.Status: ResolvedUpdate: Recently, a new zero day vulnerability called Log4j (CVE-2021-44228) was uncovered. This vulnerability allows attackers to inject arbitrary code in the Java library Apache Log4j for versions 2.0-2.14.1. This Java library is widely used by multiple closed and open source projects including Apache Struts. This vulnerability is rated critical (CVSS severity level 10 out of 10), with immediate patching or mitigation recommended if affected, because it allows a possible Remote Code Execution when an attacker sends a malicious code string that gets logged by Log4j. That string allows the attacker to load Java onto a server and therefore take control. *OpenMethods Products Not Affected by Apache Log4j Exploit* After comprehensive review, OpenMethods can confirm that our software, 3rd party tools and libraries are not impacted by the Log4j JNDI exploit. This is documented at -> https://docs.openmethodscloud.com/docs/apache-log4j-vulnerability If you have further questions, please reach out to [email protected]
