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Is there an Placetel outage?

Placetel status: Systems Active

Last checked: 3 minutes ago

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Placetel outages and incidents

Outage and incident data over the last 30 days for Placetel.

There have been 1 outages or incidents for Placetel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Placetel

Outlogger tracks the status of these components for Xero:

Customer Self Service Portal Active
Partner Portal Active
3rd Party Integration Active
API Active
Basic Telephony Active
Call encryption Active
Call Recording Active
Conferencing Active
Desktop & Phone Applications Active
Devices Active
Fax system Active
Internet Connectivity Active
Microsoft Teams integration Active
Notifications Active
Placetel MOBILE Active
Provisioninig Active
Voicemail Active
3rd Party Integration Active
Basic Telephony Active
Control Hub Active
Devices Active
Fax System Active
Meetings Active
Messaging Active
Notifications Active
Provisioning Active
Voicemail Active
Component Status
Active
Customer Self Service Portal Active
Partner Portal Active
Active
3rd Party Integration Active
API Active
Basic Telephony Active
Call encryption Active
Call Recording Active
Conferencing Active
Desktop & Phone Applications Active
Devices Active
Fax system Active
Internet Connectivity Active
Microsoft Teams integration Active
Notifications Active
Placetel MOBILE Active
Provisioninig Active
Voicemail Active
Active
3rd Party Integration Active
Basic Telephony Active
Control Hub Active
Devices Active
Fax System Active
Meetings Active
Messaging Active
Notifications Active
Provisioning Active
Voicemail Active

Latest Placetel outages and incidents.

View the latest incidents for Placetel and check for official updates:

Updates:

  • Time: Nov. 18, 2024, 3:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 2:54 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 18, 2024, 2:40 p.m.
    Status: Identified
    Update: Telephony is fully operational. Customer Portals might still be facing degraded performance
  • Time: Nov. 18, 2024, 2:32 p.m.
    Status: Identified
    Update: Most services are recovering, but we're are still investigating the root cause of the incident.
  • Time: Nov. 18, 2024, 2:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2024, 2:21 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2024, 2:14 p.m.
    Status: Investigating
    Update: Telephony services are currently disrupted. We are investigating the issue

Updates:

  • Time: May 28, 2024, 8:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 28, 2024, 7:49 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 28, 2024, 7:49 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 28, 2024, 6:32 a.m.
    Status: Investigating
    Update: Outbound and inbound calls are not working for some of our customers

Updates:

  • Time: May 16, 2024, 3:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 16, 2024, 12:29 p.m.
    Status: Investigating
    Update: Engineering is investigating an issue impacting users ability to login to Webex Control Hub. Administrators attempting to login to Webex Control Hub. would experience failure with error 'Sign in failure. An error has occurred.' We are working towards restoring services and apologize for the inconvenience this may cause. https://status.webex.com/commercial/status?lang=en_US

Updates:

  • Time: Feb. 29, 2024, 11:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 29, 2024, 10:41 a.m.
    Status: Monitoring
    Update: Due to a major disruption with one of our carriers, some of our customers experienced problems with inbound telephony this morning between 7:45 and 10:15. The issue has been resolved within the carrier's network. We will continue to closely monitor the situation.
  • Time: Feb. 29, 2024, 8:14 a.m.
    Status: Identified
    Update: Only inbound telephony is affected. One of our upstream PSTN carriers has a major outage and is working on a fix. Our hotline is also affected so please reach out to us via [email protected]
  • Time: Feb. 29, 2024, 7:49 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 7, 2024, 9:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2024, 8:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 7, 2024, 8:27 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Placetel

Is there a Placetel outage?
The current status of Placetel is: Systems Active
Where can I find the official status page of Placetel?
The official status page for Placetel is here
How can I get notified if Placetel is down or experiencing an outage?
To get notified of any status changes to Placetel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Placetel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Placetel do?
Placetel virtualizes your phone system, moving it to the cloud for cost and time savings. Easily set up and expand in minutes. Register, order or transfer numbers, and start calling. Try free for 30 days!

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