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Is there an PostHog outage?

PostHog status: Systems Active

Last checked: 4 minutes ago

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PostHog outages and incidents

Outage and incident data over the last 30 days for PostHog.

There have been 12 outages or incidents for PostHog in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PostHog

Outlogger tracks the status of these components for Xero:

PostHog.com Active
AWS ec2-eu-central-1 Active
AWS elasticache-eu-central-1 Active
AWS elb-eu-central-1 Active
AWS kafka-eu-central-1 Active
AWS rds-eu-central-1 Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active
License Server Active
Update Service Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active
Component Status
PostHog.com Active
Active
AWS ec2-eu-central-1 Active
AWS elasticache-eu-central-1 Active
AWS elb-eu-central-1 Active
AWS kafka-eu-central-1 Active
AWS rds-eu-central-1 Active
Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active
Active
License Server Active
Update Service Active
Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active

Latest PostHog outages and incidents.

View the latest incidents for PostHog and check for official updates:

Updates:

  • Time: Sept. 28, 2024, 3:47 a.m.
    Status: Resolved
    Update: We've identified the root cause causing the OOM issues on our ClickHouse cluster and have mitigated the issue. We've replaced cluster nodes that were lost during the incident. All systems are operating as expected!
  • Time: Sept. 27, 2024, 10:45 a.m.
    Status: Investigating
    Update: We've spotted that something has gone wrong with memory consumption in ClickHouse. We're currently investigating the issue, and will provide an update soon. In the meantime queries may return more slowly or not at all.

Updates:

  • Time: Sept. 13, 2024, 5:33 a.m.
    Status: Resolved
    Update: We've resolved the underlying issue and all systems are operating as expected. There is one replica that is continuing to replicate and catch up, but this has minimal effect on our systems as a whole.
  • Time: Sept. 13, 2024, 2:10 a.m.
    Status: Investigating
    Update: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. In the meantime queries may return more slowly or not at all.

Updates:

  • Time: Sept. 12, 2024, 3:45 p.m.
    Status: Resolved
    Update: We have attached the disk on the failing instance and restored all the data in it. Lag has been recovered.
  • Time: Sept. 12, 2024, 10:52 a.m.
    Status: Identified
    Update: One of our ClickHouse disks needs to be replaced. Lag is recovered for now and we are working on attaching a new disk and fill it with all the data. No data has been lost at any time during the process.
  • Time: Sept. 12, 2024, 7:53 a.m.
    Status: Investigating
    Update: One of our ClickHouse instances is constrained on disk, leading to an increase of ingestion lag. We are investigating the cause of this.

Updates:

  • Time: Sept. 12, 2024, 4:37 a.m.
    Status: Resolved
    Update: Root cause identified and mitigated - All systems are green!
  • Time: Sept. 12, 2024, 2:56 a.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind which is causing delays in the reporting tools. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: Sept. 9, 2024, 11:09 a.m.
    Status: Resolved
    Update: We think the impact from the issue is over. No data loss to report, and all lag should be resolved.
  • Time: Sept. 9, 2024, 10:07 a.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

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Frequently Asked Questions - PostHog

Is there a PostHog outage?
The current status of PostHog is: Systems Active
Where can I find the official status page of PostHog?
The official status page for PostHog is here
How can I get notified if PostHog is down or experiencing an outage?
To get notified of any status changes to PostHog, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PostHog every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PostHog do?
PostHog is developing an open source Product OS, which is a first of its kind in the world.

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