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Is there an PostHog outage?

PostHog status: Systems Active

Last checked: 4 minutes ago

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PostHog outages and incidents

Outage and incident data over the last 30 days for PostHog.

There have been 11 outages or incidents for PostHog in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PostHog

Outlogger tracks the status of these components for Xero:

PostHog.com Active
AWS ec2-eu-central-1 Active
AWS elasticache-eu-central-1 Active
AWS elb-eu-central-1 Active
AWS kafka-eu-central-1 Active
AWS rds-eu-central-1 Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active
License Server Active
Update Service Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active
Component Status
PostHog.com Active
Active
AWS ec2-eu-central-1 Active
AWS elasticache-eu-central-1 Active
AWS elb-eu-central-1 Active
AWS kafka-eu-central-1 Active
AWS rds-eu-central-1 Active
Active
AWS ec2-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active
Active
License Server Active
Update Service Active
Active
App Active
Event and Data Ingestion Active
Feature Flags and Experiments Active
Session Replay Ingestion Active

Latest PostHog outages and incidents.

View the latest incidents for PostHog and check for official updates:

Updates:

  • Time: June 29, 2024, 5:42 a.m.
    Status: Resolved
    Update: We have finished recovering all missing events and have resolved the underlying issue. We apologize for any inconvenience this may have caused.
  • Time: June 27, 2024, 1:30 p.m.
    Status: Identified
    Update: Event recovering is still in progress. Due to the volume of data being handled, we expect the process to finish between today and tomorrow EOD.
  • Time: June 25, 2024, 8:04 p.m.
    Status: Identified
    Update: We have identified the partitions that were not consumed correctly into CH and have sequestered them for re-ingestion. The vast majority of missing events will be restored by EOD tomorrow. The issue initially started on Thursday ~16:00Z when we brought a new CH replica online. We've removed that replica from the Kafka consumer group and all data is now being consumed successfully.
  • Time: June 25, 2024, 4:40 p.m.
    Status: Investigating
    Update: There may be fewer events reported than actual for the last few days. We are investigating the root cause. We have already pushed a fix that has fixed the issue going forward, but are working to identify impacted events in the past.

Updates:

  • Time: June 17, 2024, 7:13 p.m.
    Status: Resolved
    Update: all data has now been ingested and things are back to normal. thanks again for your patience
  • Time: June 17, 2024, 4:37 p.m.
    Status: Monitoring
    Update: We're continuing to monitor recovery. Ingestion is delayed but all data is secure and safe. Thanks for your continued patience
  • Time: June 17, 2024, 12:55 p.m.
    Status: Monitoring
    Update: We're continuing to monitor recovery. Thanks for your patience!
  • Time: June 17, 2024, 11:13 a.m.
    Status: Monitoring
    Update: An unexpected peak of recording ingestion has caused a delay. We've resolved the issue and we're monitoring recovery. Ingestion is delayed but no data is lost.

Updates:

  • Time: June 12, 2024, 9:47 p.m.
    Status: Resolved
    Update: All systems are operating as expected!
  • Time: June 12, 2024, 8:56 p.m.
    Status: Monitoring
    Update: We've correct the problem and are seeing rapid processing of events into our datastore. We should be caught up in 3 hours. Sorry for the delay and enjoy your Wednesday!
  • Time: June 12, 2024, 7:24 p.m.
    Status: Identified
    Update: Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
  • Time: June 12, 2024, 6:57 p.m.
    Status: Identified
    Update: Our data processing infrastructure is running behind which is causing lag in the reporting tools. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: June 10, 2024, 2:38 p.m.
    Status: Resolved
    Update: We've fixed the issue and now queries are running normally.
  • Time: June 10, 2024, 2:25 p.m.
    Status: Investigating
    Update: We are currently experiencing errors when querying analytics data.

Updates:

  • Time: June 7, 2024, 11:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 7, 2024, 10:37 a.m.
    Status: Monitoring
    Update: A fix has been rolled out and we are seeing query response times going back to normal.
  • Time: June 7, 2024, 10:06 a.m.
    Status: Identified
    Update: We're seeing elevated # of query failures and slow queries. We've identified the issue and are reverting.

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Frequently Asked Questions - PostHog

Is there a PostHog outage?
The current status of PostHog is: Systems Active
Where can I find the official status page of PostHog?
The official status page for PostHog is here
How can I get notified if PostHog is down or experiencing an outage?
To get notified of any status changes to PostHog, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PostHog every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PostHog do?
PostHog is developing an open source Product OS, which is a first of its kind in the world.

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