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Is there an Privy outage?

Privy status: Systems Active

Last checked: 8 minutes ago

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Privy outages and incidents

Outage and incident data over the last 30 days for Privy.

There have been 0 outages or incidents for Privy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Privy

Outlogger tracks the status of these components for Xero:

Dashboard Active
Platform Active
Signup Integrations Active
Website Campaigns Active
Email Infrastructure Active
Email Sending Active
Text Sending Active
Component Status
Dashboard Active
Platform Active
Active
Signup Integrations Active
Website Campaigns Active
Active
Email Infrastructure Active
Email Sending Active
Active
Text Sending Active

Latest Privy outages and incidents.

View the latest incidents for Privy and check for official updates:

Updates:

  • Time: Feb. 24, 2023, 11:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 24, 2023, 11:31 p.m.
    Status: Monitoring
    Update: We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.
  • Time: Feb. 24, 2023, 10:31 p.m.
    Status: Identified
    Update: Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

Updates:

  • Time: Jan. 19, 2023, 12:07 a.m.
    Status: Resolved
    Update: Our engineers have resolved this incident. Email send performance is back to normal.
  • Time: Jan. 18, 2023, 9:46 p.m.
    Status: Monitoring
    Update: Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.
  • Time: Jan. 18, 2023, 8:13 p.m.
    Status: Identified
    Update: We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.
  • Time: Jan. 18, 2023, 3:26 p.m.
    Status: Identified
    Update: Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.
  • Time: Jan. 18, 2023, 7:41 a.m.
    Status: Identified
    Update: Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.
  • Time: Jan. 18, 2023, 5:08 a.m.
    Status: Identified
    Update: Our engineers have identified the problem and we're working on determining a solution.
  • Time: Jan. 18, 2023, 3:18 a.m.
    Status: Investigating
    Update: Our engineers are continuing to investigate this issue. We'll provide updates as we have them.
  • Time: Jan. 18, 2023, 1:49 a.m.
    Status: Investigating
    Update: Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

Updates:

  • Time: Jan. 19, 2023, 12:07 a.m.
    Status: Resolved
    Update: Our engineers have resolved this incident. Email send performance is back to normal.
  • Time: Jan. 18, 2023, 9:46 p.m.
    Status: Monitoring
    Update: Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.
  • Time: Jan. 18, 2023, 8:13 p.m.
    Status: Identified
    Update: We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.
  • Time: Jan. 18, 2023, 3:26 p.m.
    Status: Identified
    Update: Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.
  • Time: Jan. 18, 2023, 7:41 a.m.
    Status: Identified
    Update: Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.
  • Time: Jan. 18, 2023, 5:08 a.m.
    Status: Identified
    Update: Our engineers have identified the problem and we're working on determining a solution.
  • Time: Jan. 18, 2023, 3:18 a.m.
    Status: Investigating
    Update: Our engineers are continuing to investigate this issue. We'll provide updates as we have them.
  • Time: Jan. 18, 2023, 1:49 a.m.
    Status: Investigating
    Update: Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

Updates:

  • Time: Oct. 1, 2022, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2022, 3:32 p.m.
    Status: Monitoring
    Update: Emails and Texts are sending. We are continuing to monitor for any further issues.
  • Time: Oct. 1, 2022, 12:24 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Emails and Texts are continuing being enqueued.
  • Time: Sept. 30, 2022, 7:55 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 30, 2022, 7:54 p.m.
    Status: Identified
    Update: We are continuing to work to fix this issue. There may be some brief downtime in the coming hours as we work to resolve the issue.
  • Time: Sept. 30, 2022, 6:02 p.m.
    Status: Identified
    Update: We've identified the issue that's causing Email and Text sending errors. We are continuing working to address the issue. Text messaging sending is online but we're still seeing elevated sending error rates. We've temporarily paused email sending for Newsletters, Automations, and Autoresponders: these emails are being enqueued and will be sent out upon resolution. EDIT: Text messaging was also paused around 12:40 EDT. Text messages are being enqueued.
  • Time: Sept. 30, 2022, 2:54 p.m.
    Status: Investigating
    Update: We are seeing a higher volume of Emails and Text messages failing to send.

Updates:

  • Time: Oct. 1, 2022, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2022, 3:32 p.m.
    Status: Monitoring
    Update: Emails and Texts are sending. We are continuing to monitor for any further issues.
  • Time: Oct. 1, 2022, 12:24 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Emails and Texts are continuing being enqueued.
  • Time: Sept. 30, 2022, 7:55 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 30, 2022, 7:54 p.m.
    Status: Identified
    Update: We are continuing to work to fix this issue. There may be some brief downtime in the coming hours as we work to resolve the issue.
  • Time: Sept. 30, 2022, 6:02 p.m.
    Status: Identified
    Update: We've identified the issue that's causing Email and Text sending errors. We are continuing working to address the issue. Text messaging sending is online but we're still seeing elevated sending error rates. We've temporarily paused email sending for Newsletters, Automations, and Autoresponders: these emails are being enqueued and will be sent out upon resolution. EDIT: Text messaging was also paused around 12:40 EDT. Text messages are being enqueued.
  • Time: Sept. 30, 2022, 2:54 p.m.
    Status: Investigating
    Update: We are seeing a higher volume of Emails and Text messages failing to send.

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Frequently Asked Questions - Privy

Is there a Privy outage?
The current status of Privy is: Systems Active
Where can I find the official status page of Privy?
The official status page for Privy is here
How can I get notified if Privy is down or experiencing an outage?
To get notified of any status changes to Privy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Privy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Privy do?
This app is the top-rated sales tool in the Shopify App Store. Over 17,000 online brands worldwide use it to boost sales through email and SMS.

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