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Is there an Purple outage?

Purple status: Systems Active

Last checked: 8 minutes ago

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Purple outages and incidents

Outage and incident data over the last 30 days for Purple.

There have been 0 outages or incidents for Purple in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Purple

Outlogger tracks the status of these components for Xero:

Component Status

Latest Purple outages and incidents.

View the latest incidents for Purple and check for official updates:

Updates:

  • Time: July 20, 2022, 6:58 a.m.
    Status: Resolved
    Update: This incident has been resolved. An Incident Report will follow.
  • Time: July 20, 2022, 6:57 a.m.
    Status: Investigating
    Update: The incident at GCP has been resolved and both location and RADIUS services are now fully restored. We're continuing to monitor services and assess the impact.
  • Time: July 19, 2022, 5:07 p.m.
    Status: Investigating
    Update: Google Cloud are reporting an incident in europe-west2 that is currently impacting the primary RADIUS instance in the EU (but not the secondary instance, so no WiFi users should be affected); and inbound location data endpoints. GCP status page for the issue is here: https://status.cloud.google.com/incidents/fmEL9i2fArADKawkZAa2
  • Time: July 19, 2022, 4:28 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 5, 2022, 4:38 p.m.
    Status: Resolved
    Update: The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform causing a configuration issue. This has now been resolved.

Updates:

  • Time: May 5, 2022, 4:35 p.m.
    Status: Resolved
    Update: The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform causing a configuration issue. This has now been resolved.

Updates:

  • Time: April 25, 2022, 1:04 p.m.
    Status: Resolved
    Update: Due to an increase in web traffic, both Portal and Access services had slow responses. Services were upgraded without downtime and normal service was resumed.

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Frequently Asked Questions - Purple

Is there a Purple outage?
The current status of Purple is: Systems Active
Where can I find the official status page of Purple?
The official status page for Purple is here
How can I get notified if Purple is down or experiencing an outage?
To get notified of any status changes to Purple, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Purple every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Purple do?
Our Indoor Location Services platform offers Guest WiFi, Digital Wayfinding, and Asset Tracking solutions to help businesses increase revenue and decrease costs.

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