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Is there an RebelMouse outage?

RebelMouse status: Systems Active

Last checked: 8 minutes ago

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RebelMouse outages and incidents

Outage and incident data over the last 30 days for RebelMouse.

There have been 0 outages or incidents for RebelMouse in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RebelMouse

Outlogger tracks the status of these components for Xero:

AWS ec2-us-east-1 Active
AWS elb-us-east-1 Active
AWS RDS Active
AWS route53 Active
AWS s3-us-standard Active
AWS ses-us-east-1 Active
Braintree API Active
Braintree PayPal Processing Active
CDN Active
Celery Active
Content Delivery API Active
Discovery Active
EKS Cluster Active
Facebook Active
Fastly Amsterdam (AMS) Active
Fastly Hong Kong (HKG) Active
Fastly London (LHR) Active
Fastly Los Angeles (LAX) Active
Fastly New York (JFK) Active
Fastly Sydney (SYD) Active
Full Platform Active
Google Apps Analytics Active
Logged In Users Active
Media Active
Mongo Cluster Active
Pharos Active
RabbitMQ Active
Redis Cluster Active
Sentry Dashboard Active
Stats Active
Talaria Active
Twitter Active
WFE Active
Component Status
AWS ec2-us-east-1 Active
AWS elb-us-east-1 Active
AWS RDS Active
AWS route53 Active
AWS s3-us-standard Active
AWS ses-us-east-1 Active
Braintree API Active
Braintree PayPal Processing Active
CDN Active
Celery Active
Content Delivery API Active
Discovery Active
EKS Cluster Active
Facebook Active
Fastly Amsterdam (AMS) Active
Fastly Hong Kong (HKG) Active
Fastly London (LHR) Active
Fastly Los Angeles (LAX) Active
Fastly New York (JFK) Active
Fastly Sydney (SYD) Active
Full Platform Active
Google Apps Analytics Active
Logged In Users Active
Media Active
Mongo Cluster Active
Pharos Active
RabbitMQ Active
Redis Cluster Active
Sentry Dashboard Active
Stats Active
Talaria Active
Twitter Active
WFE Active

Latest RebelMouse outages and incidents.

View the latest incidents for RebelMouse and check for official updates:

Updates:

  • Time: Oct. 19, 2024, 9:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 19, 2024, 8:41 p.m.
    Status: Identified
    Update: We have pushed and update and a system is recovering now
  • Time: Oct. 19, 2024, 8:36 p.m.
    Status: Identified
    Update: we identified an issue and looking for a solution
  • Time: Oct. 19, 2024, 8:30 p.m.
    Status: Investigating
    Update: We are experiencing a partial down time. We are looking for a reasons for it.

Updates:

  • Time: Sept. 5, 2024, 10:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2024, 9:59 p.m.
    Status: Monitoring
    Update: We have managed to deploy an update to fix the attacker. We are monitoring!
  • Time: Sept. 5, 2024, 9:54 p.m.
    Status: Identified
    Update: We are experiencing an DDoS attack. We are working on blocking an attacker

Updates:

  • Time: Aug. 8, 2024, 4:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2024, 2:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 8, 2024, 2:07 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 30, 2024, 4:06 p.m.
    Status: Postmortem
    Update: ## Chronology of the incident \(UTC\) * Jul 25, 2024 9:56 AM Update for mitigation of message broker \(Amazon MQ for RabbitMQ\) connectivity issues was deployed to all applications. * Jul 27, 2024 1:10 AM RabbitMQ instances experienced a sudden 40% increase in CPU utilization due to an unexpected number of external requests. * Jul 27, 2024 1:12 AM Applications started to observe increased latencies and errors due to RabbitMQ degradation. To mitigate the issue, applications were automatically restarted based on the new connectivity monitoring update. * Jul 27, 2024 1:12 AM Platform began experiencing periodic service unavailability affecting the logged-in users caused by applications restarting. * Jul 27, 2024 2:20 AM Rollback of updates related to RabbitMQ connectivity was initiated to stabilize the platform. * Jul 27, 2024 2:25 AM Platform recovered after the rollback of updates related to RabbitMQ connectivity. ## The impact of the incident * Periodic service unavailability affecting the logged-in user experience of the RebelMouse application. * Data processing delays occurred during the incident. ## The underlying cause if known The root cause of the incident was the newly deployed RabbitMQ connectivity update. The update introduced a real-time RabbitMQ connectivity monitoring and restart mechanism to ensure system reliability. However, the update coincided with an unexpected increase in external requests, causing a significant load on the RabbitMQ instances. ## Actions taken & Preventive Measures * Alerts have been set up to notify the team if RabbitMQ CPU consumption exceeds a certain threshold. * Changes to connectivity monitoring will be re-evaluated to prevent similar incidents in the future. * Consider replacing RabbitMQ with an AWS managed solutions to improve stability
  • Time: July 27, 2024, 3 a.m.
    Status: Resolved
    Update: The issue is resolved. We will prepare a full explanation and send it in a postmortem message
  • Time: July 27, 2024, 2:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 27, 2024, 1:53 a.m.
    Status: Identified
    Update: We are turning off not essential services to cover overloaded production environment
  • Time: July 27, 2024, 1:46 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 27, 2024, 1:35 a.m.
    Status: Monitoring
    Update: We have identified and resolved the issue
  • Time: July 27, 2024, 1:27 a.m.
    Status: Investigating
    Update: We are experiencing a performance degradation for logged in experience and editorial tools. We are checking what is the source of the issue
  • Time: July 27, 2024, 1:27 a.m.
    Status: Investigating
    Update: We are experiencing a performance degradation for logged in experience and editorial tools. We are checking what is the source of the issue

Updates:

  • Time: July 12, 2024, 10:38 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2024, 10:27 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 12, 2024, 10:20 a.m.
    Status: Investigating
    Update: Some users are experiencing issues with posts publishing, our team is already investigating the issue

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Frequently Asked Questions - RebelMouse

Is there a RebelMouse outage?
The current status of RebelMouse is: Systems Active
Where can I find the official status page of RebelMouse?
The official status page for RebelMouse is here
How can I get notified if RebelMouse is down or experiencing an outage?
To get notified of any status changes to RebelMouse, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RebelMouse every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RebelMouse do?
RebelMouse is a publishing platform and creative agency that combines product and strategy to drive organic traffic, user growth, loyalty, and revenue success.

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