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Is there an RebelMouse outage?

RebelMouse status: Systems Active

Last checked: 5 minutes ago

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RebelMouse outages and incidents

Outage and incident data over the last 30 days for RebelMouse.

There have been 0 outages or incidents for RebelMouse in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RebelMouse

Outlogger tracks the status of these components for Xero:

AWS ec2-us-east-1 Active
AWS elb-us-east-1 Active
AWS RDS Active
AWS route53 Active
AWS s3-us-standard Active
AWS ses-us-east-1 Active
Braintree API Active
Braintree PayPal Processing Active
CDN Active
Celery Active
Content Delivery API Active
Discovery Active
EKS Cluster Active
Facebook Active
Fastly Amsterdam (AMS) Active
Fastly Hong Kong (HKG) Active
Fastly London (LHR) Active
Fastly Los Angeles (LAX) Active
Fastly New York (JFK) Active
Fastly Sydney (SYD) Active
Full Platform Active
Google Apps Analytics Active
Logged In Users Active
Media Active
Mongo Cluster Active
Pharos Active
RabbitMQ Active
Redis Cluster Active
Sentry Dashboard Active
Stats Active
Talaria Active
Twitter Active
WFE Active
Component Status
AWS ec2-us-east-1 Active
AWS elb-us-east-1 Active
AWS RDS Active
AWS route53 Active
AWS s3-us-standard Active
AWS ses-us-east-1 Active
Braintree API Active
Braintree PayPal Processing Active
CDN Active
Celery Active
Content Delivery API Active
Discovery Active
EKS Cluster Active
Facebook Active
Fastly Amsterdam (AMS) Active
Fastly Hong Kong (HKG) Active
Fastly London (LHR) Active
Fastly Los Angeles (LAX) Active
Fastly New York (JFK) Active
Fastly Sydney (SYD) Active
Full Platform Active
Google Apps Analytics Active
Logged In Users Active
Media Active
Mongo Cluster Active
Pharos Active
RabbitMQ Active
Redis Cluster Active
Sentry Dashboard Active
Stats Active
Talaria Active
Twitter Active
WFE Active

Latest RebelMouse outages and incidents.

View the latest incidents for RebelMouse and check for official updates:

Updates:

  • Time: June 21, 2022, 12:07 p.m.
    Status: Resolved
    Update: We noticed overnight that Cloudflare had issues so some sites could be temporarily unavailable. At the moment incident is resolved and all the services are operational. https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

Updates:

  • Time: June 21, 2022, 12:07 p.m.
    Status: Resolved
    Update: We noticed overnight that Cloudflare had issues so some sites could be temporarily unavailable. At the moment incident is resolved and all the services are operational. https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

Updates:

  • Time: June 10, 2022, 2:40 p.m.
    Status: Postmortem
    Update: The outage for dashboard access yesterday was caused by an AWS issue with their “spot” instances. At 9:30 ET we suddenly started to see servers in the dashboards cluster removed by AWS. Apparently they had encountered an issue with the availability of spot instances, so not only were they removed from our cluster but we were unable to instantly launch spot instances as we normally do. This is the first time in our history with AWS that we have encountered this problem with them. They ended up resolving it on their side within 2 hours but we resolved faster by spinning up dedicated instances to make up for the missing spot instances.  To prevent this from happening again in the future we have balanced our clusters with a mix of spot and dedicated instances and have built in early warning systems.
  • Time: June 9, 2022, 3:24 p.m.
    Status: Resolved
    Update: We have performed health check tests on all the servers and can confirm there is no unexpected behaviour in any production clusters. All the systems work as expected.
  • Time: June 9, 2022, 2:38 p.m.
    Status: Monitoring
    Update: We see editorial tools performance is back to normal. We are monitoring the situation and preparing postmortem
  • Time: June 9, 2022, 2:25 p.m.
    Status: Identified
    Update: We have applied a fix and we are waiting for new servers to be created. Resolution time 5 mins. Some editorial tools should be coming back to normal shortly
  • Time: June 9, 2022, 2:10 p.m.
    Status: Identified
    Update: We have identified an issue with specific set of AWS servers and we are working to move out of them. Resolution time is 10 minutes
  • Time: June 9, 2022, 1:49 p.m.
    Status: Investigating
    Update: We are experiencing editorial dashboard performance degradation. We are investigating it right now with all hands on desk

Updates:

  • Time: June 10, 2022, 2:40 p.m.
    Status: Postmortem
    Update: The outage for dashboard access yesterday was caused by an AWS issue with their “spot” instances. At 9:30 ET we suddenly started to see servers in the dashboards cluster removed by AWS. Apparently they had encountered an issue with the availability of spot instances, so not only were they removed from our cluster but we were unable to instantly launch spot instances as we normally do. This is the first time in our history with AWS that we have encountered this problem with them. They ended up resolving it on their side within 2 hours but we resolved faster by spinning up dedicated instances to make up for the missing spot instances.  To prevent this from happening again in the future we have balanced our clusters with a mix of spot and dedicated instances and have built in early warning systems.
  • Time: June 9, 2022, 3:24 p.m.
    Status: Resolved
    Update: We have performed health check tests on all the servers and can confirm there is no unexpected behaviour in any production clusters. All the systems work as expected.
  • Time: June 9, 2022, 2:38 p.m.
    Status: Monitoring
    Update: We see editorial tools performance is back to normal. We are monitoring the situation and preparing postmortem
  • Time: June 9, 2022, 2:25 p.m.
    Status: Identified
    Update: We have applied a fix and we are waiting for new servers to be created. Resolution time 5 mins. Some editorial tools should be coming back to normal shortly
  • Time: June 9, 2022, 2:10 p.m.
    Status: Identified
    Update: We have identified an issue with specific set of AWS servers and we are working to move out of them. Resolution time is 10 minutes
  • Time: June 9, 2022, 1:49 p.m.
    Status: Investigating
    Update: We are experiencing editorial dashboard performance degradation. We are investigating it right now with all hands on desk

Updates:

  • Time: June 8, 2022, 3:04 p.m.
    Status: Resolved
    Update: CloudFlare incident took place from 10:30 AM EST till 10:50 AM EST. We are not seeing errors anymore but we will continue to monitor the situation,
  • Time: June 8, 2022, 2:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 8, 2022, 2:56 p.m.
    Status: Investigating
    Update: We've noticed that few sites were not loading since CloudFlare is having some network issues. Currently situation is going back to normal

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Frequently Asked Questions - RebelMouse

Is there a RebelMouse outage?
The current status of RebelMouse is: Systems Active
Where can I find the official status page of RebelMouse?
The official status page for RebelMouse is here
How can I get notified if RebelMouse is down or experiencing an outage?
To get notified of any status changes to RebelMouse, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RebelMouse every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RebelMouse do?
RebelMouse is a publishing platform and creative agency that combines product and strategy to drive organic traffic, user growth, loyalty, and revenue success.