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Is there an RebelMouse outage?

RebelMouse status: Systems Active

Last checked: 6 minutes ago

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RebelMouse outages and incidents

Outage and incident data over the last 30 days for RebelMouse.

There have been 0 outages or incidents for RebelMouse in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RebelMouse

Outlogger tracks the status of these components for Xero:

AWS ec2-us-east-1 Active
AWS elb-us-east-1 Active
AWS RDS Active
AWS route53 Active
AWS s3-us-standard Active
AWS ses-us-east-1 Active
Braintree API Active
Braintree PayPal Processing Active
CDN Active
Celery Active
Content Delivery API Active
Discovery Active
EKS Cluster Active
Facebook Active
Fastly Amsterdam (AMS) Active
Fastly Hong Kong (HKG) Active
Fastly London (LHR) Active
Fastly Los Angeles (LAX) Active
Fastly New York (JFK) Active
Fastly Sydney (SYD) Active
Full Platform Active
Google Apps Analytics Active
Logged In Users Active
Media Active
Mongo Cluster Active
Pharos Active
RabbitMQ Active
Redis Cluster Active
Sentry Dashboard Active
Stats Active
Talaria Active
Twitter Active
WFE Active
Component Status
AWS ec2-us-east-1 Active
AWS elb-us-east-1 Active
AWS RDS Active
AWS route53 Active
AWS s3-us-standard Active
AWS ses-us-east-1 Active
Braintree API Active
Braintree PayPal Processing Active
CDN Active
Celery Active
Content Delivery API Active
Discovery Active
EKS Cluster Active
Facebook Active
Fastly Amsterdam (AMS) Active
Fastly Hong Kong (HKG) Active
Fastly London (LHR) Active
Fastly Los Angeles (LAX) Active
Fastly New York (JFK) Active
Fastly Sydney (SYD) Active
Full Platform Active
Google Apps Analytics Active
Logged In Users Active
Media Active
Mongo Cluster Active
Pharos Active
RabbitMQ Active
Redis Cluster Active
Sentry Dashboard Active
Stats Active
Talaria Active
Twitter Active
WFE Active

Latest RebelMouse outages and incidents.

View the latest incidents for RebelMouse and check for official updates:

Updates:

  • Time: Aug. 17, 2023, 3:37 a.m.
    Status: Postmortem
    Update: The recently implemented code update for the Sections API was successfully deployed to the stage cluster, marking the commencement of the testing phase. Automated tests were then initiated during the overnight period as a standard step in the code release procedure. Notably, it should be acknowledged that the stage cluster shares Memcached servers with the production cluster for this particular API. As a result, the automated regression test run led to the generation of cache records in a novel format, causing compatibility challenges for the production application's read and processing capabilities. A dedicated DevOps team member identified the issue and promptly halted further execution of the tests. Subsequently, an immediate response was undertaken by implementing an application-level modification. This alteration facilitated the purging of existing cache records, ensuring that the production applications can recreate cache data in the anticipated format. This incident, while unprecedented, has propelled us to take preventative measures to mitigate any recurrence. As part of this effort, a dedicated Memcached cluster will be established explicitly for our stage environment. This proactive step is aimed at fortifying our testing infrastructure to uphold the highest standards of quality and compatibility assurance moving forward.
  • Time: Aug. 17, 2023, 3:37 a.m.
    Status: Postmortem
    Update: The recently implemented code update for the Sections API was successfully deployed to the stage cluster, marking the commencement of the testing phase. Automated tests were then initiated during the overnight period as a standard step in the code release procedure. Notably, it should be acknowledged that the stage cluster shares Memcached servers with the production cluster for this particular API. As a result, the automated regression test run led to the generation of cache records in a novel format, causing compatibility challenges for the production application's read and processing capabilities. A dedicated DevOps team member identified the issue and promptly halted further execution of the tests. Subsequently, an immediate response was undertaken by implementing an application-level modification. This alteration facilitated the purging of existing cache records, ensuring that the production applications can recreate cache data in the anticipated format. This incident, while unprecedented, has propelled us to take preventative measures to mitigate any recurrence. As part of this effort, a dedicated Memcached cluster will be established explicitly for our stage environment. This proactive step is aimed at fortifying our testing infrastructure to uphold the highest standards of quality and compatibility assurance moving forward.
  • Time: Aug. 17, 2023, 1:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2023, 1:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2023, 12:51 a.m.
    Status: Monitoring
    Update: The issue was resolved, we are monitoring the solution and preparing postmortem
  • Time: Aug. 17, 2023, 12:51 a.m.
    Status: Monitoring
    Update: The issue was resolved, we are monitoring the solution and preparing postmortem
  • Time: Aug. 17, 2023, 12:19 a.m.
    Status: Identified
    Update: We identified a source of issue and working on the fix
  • Time: Aug. 17, 2023, 12:19 a.m.
    Status: Identified
    Update: We identified a source of issue and working on the fix
  • Time: Aug. 16, 2023, 11:45 p.m.
    Status: Investigating
    Update: We are experiencing degradation for editorial experience. We are investigating what is a cause and fixing it ASAP
  • Time: Aug. 16, 2023, 11:45 p.m.
    Status: Investigating
    Update: We are experiencing degradation for editorial experience. We are investigating what is a cause and fixing it ASAP

Updates:

  • Time: July 24, 2023, 3:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 24, 2023, 3:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 24, 2023, 3:38 p.m.
    Status: Identified
    Update: We are investigating issues reported while publishing articles.

Updates:

  • Time: July 24, 2023, 3:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 24, 2023, 3:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 24, 2023, 3:38 p.m.
    Status: Identified
    Update: We are investigating issues reported while publishing articles.

Updates:

  • Time: June 22, 2023, 2:57 p.m.
    Status: Resolved
    Update: Twitter changed their API without announcing this morning and started creating redirect loops. We found a work around that simplifies things and lessens the amount of meta data we get about the tweet (like height which is very helpful) so that it can still work when editors embed tweets.
  • Time: June 22, 2023, 2:57 p.m.
    Status: Resolved
    Update: Twitter changed their API without announcing this morning and started creating redirect loops. We found a work around that simplifies things and lessens the amount of meta data we get about the tweet (like height which is very helpful) so that it can still work when editors embed tweets.

Updates:

  • Time: May 24, 2023, 9:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 24, 2023, 8:31 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 24, 2023, 7:04 p.m.
    Status: Investigating
    Update: Some users may experience a delay in publishing posts. Our team is already looking into the issue.

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Frequently Asked Questions - RebelMouse

Is there a RebelMouse outage?
The current status of RebelMouse is: Systems Active
Where can I find the official status page of RebelMouse?
The official status page for RebelMouse is here
How can I get notified if RebelMouse is down or experiencing an outage?
To get notified of any status changes to RebelMouse, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RebelMouse every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RebelMouse do?
RebelMouse is a publishing platform and creative agency that combines product and strategy to drive organic traffic, user growth, loyalty, and revenue success.