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Outage and incident data over the last 30 days for RebelMouse.
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Component | Status |
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AWS ec2-us-east-1 | Active |
AWS elb-us-east-1 | Active |
AWS RDS | Active |
AWS route53 | Active |
AWS s3-us-standard | Active |
AWS ses-us-east-1 | Active |
Braintree API | Active |
Braintree PayPal Processing | Active |
CDN | Active |
Celery | Active |
Content Delivery API | Active |
Discovery | Active |
EKS Cluster | Active |
Active | |
Fastly Amsterdam (AMS) | Active |
Fastly Hong Kong (HKG) | Active |
Fastly London (LHR) | Active |
Fastly Los Angeles (LAX) | Active |
Fastly New York (JFK) | Active |
Fastly Sydney (SYD) | Active |
Full Platform | Active |
Google Apps Analytics | Active |
Logged In Users | Active |
Media | Active |
Mongo Cluster | Active |
Pharos | Active |
RabbitMQ | Active |
Redis Cluster | Active |
Sentry Dashboard | Active |
Stats | Active |
Talaria | Active |
Active | |
WFE | Active |
View the latest incidents for RebelMouse and check for official updates:
Description: The recently implemented code update for the Sections API was successfully deployed to the stage cluster, marking the commencement of the testing phase. Automated tests were then initiated during the overnight period as a standard step in the code release procedure. Notably, it should be acknowledged that the stage cluster shares Memcached servers with the production cluster for this particular API. As a result, the automated regression test run led to the generation of cache records in a novel format, causing compatibility challenges for the production application's read and processing capabilities. A dedicated DevOps team member identified the issue and promptly halted further execution of the tests. Subsequently, an immediate response was undertaken by implementing an application-level modification. This alteration facilitated the purging of existing cache records, ensuring that the production applications can recreate cache data in the anticipated format. This incident, while unprecedented, has propelled us to take preventative measures to mitigate any recurrence. As part of this effort, a dedicated Memcached cluster will be established explicitly for our stage environment. This proactive step is aimed at fortifying our testing infrastructure to uphold the highest standards of quality and compatibility assurance moving forward.
Status: Postmortem
Impact: Minor | Started At: Aug. 16, 2023, 11:45 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: July 24, 2023, 3:38 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: July 24, 2023, 3:38 p.m.
Description: Twitter changed their API without announcing this morning and started creating redirect loops. We found a work around that simplifies things and lessens the amount of meta data we get about the tweet (like height which is very helpful) so that it can still work when editors embed tweets.
Status: Resolved
Impact: None | Started At: June 22, 2023, 9 a.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: May 24, 2023, 7:04 p.m.
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