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Is there an Sedna Systems outage?

Sedna Systems status: Systems Active

Last checked: 9 minutes ago

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Sedna Systems outages and incidents

Outage and incident data over the last 30 days for Sedna Systems.

There have been 1 outages or incidents for Sedna Systems in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sedna Systems

Outlogger tracks the status of these components for Xero:

SEDNA - Private Hosting Active
SEDNA - www.sednanetwork.com Active
Component Status
SEDNA - Private Hosting Active
SEDNA - www.sednanetwork.com Active

Latest Sedna Systems outages and incidents.

View the latest incidents for Sedna Systems and check for official updates:

Updates:

  • Time: March 2, 2023, 10:13 a.m.
    Status: Postmortem
    Update: During a routine deployment activity a change was introduced which prevented users from seeing new messages coming into the system. This was a view-only issue and no emails were lost during the incident. Once the incident was identified and fixed, full service was restored, including views to any messages received during the outage. A full report will follow.
  • Time: March 1, 2023, 8:45 p.m.
    Status: Resolved
    Update: Our team has confirmed that all affected messages have now been sent and received into SEDNA.
  • Time: March 1, 2023, 8:42 p.m.
    Status: Monitoring
    Update: Our team have implemented the fix and can confirm messages will now flow in and out of SEDNA as expected. Please reach out to [email protected] should you experience any further issues.
  • Time: March 1, 2023, 8:19 p.m.
    Status: Investigating
    Update: Since 18:52 (UTC) our team has been investigating issues with messages being received in SEDNA, we are actively working on a fix for this.

Updates:

  • Time: March 2, 2023, 10:13 a.m.
    Status: Postmortem
    Update: During a routine deployment activity a change was introduced which prevented users from seeing new messages coming into the system. This was a view-only issue and no emails were lost during the incident. Once the incident was identified and fixed, full service was restored, including views to any messages received during the outage. A full report will follow.
  • Time: March 1, 2023, 8:45 p.m.
    Status: Resolved
    Update: Our team has confirmed that all affected messages have now been sent and received into SEDNA.
  • Time: March 1, 2023, 8:42 p.m.
    Status: Monitoring
    Update: Our team have implemented the fix and can confirm messages will now flow in and out of SEDNA as expected. Please reach out to [email protected] should you experience any further issues.
  • Time: March 1, 2023, 8:19 p.m.
    Status: Investigating
    Update: Since 18:52 (UTC) our team has been investigating issues with messages being received in SEDNA, we are actively working on a fix for this.

Updates:

  • Time: Jan. 18, 2023, 6:21 p.m.
    Status: Resolved
    Update: Our team has resolved the issue that was causing our default cluster to not load and all users should be able to log in as normal again. If you see any issues please reach out to our Support team at [email protected].
  • Time: Jan. 18, 2023, 3:51 p.m.
    Status: Monitoring
    Update: The team has resolved the issue and we are seeing Inbox and Search functionality return to normal. Some searches are experiencing longer load times than usual and this will continue to improve over the next while. We will continue to monitor this issue and will provide an update when the issue has been fully resolved and full functionality has been restored.
  • Time: Jan. 18, 2023, 3:48 p.m.
    Status: Identified
    Update: Our team has identified are now working to resolve an issue that is prohibiting users in our Default Cluster from accessing their messages list, with a loading spinner. We are expecting to be back to full operation very shortly. We deeply thank all affected for their patience and we will provide updates through this status page.
  • Time: Jan. 18, 2023, 3:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 18, 2023, 3:40 p.m.
    Status: Investigating
    Update: Our team is currently investigating an issue where SEDNA is intermittently not loading the message list and seeing spinners in SEDNA. This is affecting users who login via sednanetwork.com.

Updates:

  • Time: Jan. 18, 2023, 6:21 p.m.
    Status: Resolved
    Update: Our team has resolved the issue that was causing our default cluster to not load and all users should be able to log in as normal again. If you see any issues please reach out to our Support team at [email protected].
  • Time: Jan. 18, 2023, 3:51 p.m.
    Status: Monitoring
    Update: The team has resolved the issue and we are seeing Inbox and Search functionality return to normal. Some searches are experiencing longer load times than usual and this will continue to improve over the next while. We will continue to monitor this issue and will provide an update when the issue has been fully resolved and full functionality has been restored.
  • Time: Jan. 18, 2023, 3:48 p.m.
    Status: Identified
    Update: Our team has identified are now working to resolve an issue that is prohibiting users in our Default Cluster from accessing their messages list, with a loading spinner. We are expecting to be back to full operation very shortly. We deeply thank all affected for their patience and we will provide updates through this status page.
  • Time: Jan. 18, 2023, 3:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 18, 2023, 3:40 p.m.
    Status: Investigating
    Update: Our team is currently investigating an issue where SEDNA is intermittently not loading the message list and seeing spinners in SEDNA. This is affecting users who login via sednanetwork.com.

Updates:

  • Time: Oct. 26, 2022, 4:28 a.m.
    Status: Resolved
    Update: This incident has been confirmed resolved. Please feel free to reach out to [email protected] if you need further assistance.
  • Time: Oct. 26, 2022, 4:28 a.m.
    Status: Resolved
    Update: This incident has been confirmed resolved. Please feel free to reach out to [email protected] if you need further assistance.
  • Time: Oct. 26, 2022, 4:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented by the Engineering team and has been found to resolve the issue which we are currently monitoring.
  • Time: Oct. 26, 2022, 4:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented by the Engineering team and has been found to resolve the issue which we are currently monitoring.
  • Time: Oct. 26, 2022, 3:50 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where some users have reported not being able to send or receive messages, also not being able to open SEDNA on a new instance.
  • Time: Oct. 26, 2022, 3:50 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where some users have reported not being able to send or receive messages, also not being able to open SEDNA on a new instance.

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Frequently Asked Questions - Sedna Systems

Is there a Sedna Systems outage?
The current status of Sedna Systems is: Systems Active
Where can I find the official status page of Sedna Systems?
The official status page for Sedna Systems is here
How can I get notified if Sedna Systems is down or experiencing an outage?
To get notified of any status changes to Sedna Systems, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sedna Systems every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sedna Systems do?
Sedna helps shipping companies make data-driven decisions by organizing their emails efficiently.

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