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Outage and incident data over the last 30 days for Atlassian Statuspage.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Signup | Active |
Authentication | Active |
Admin Google Auth | Active |
Admin SAML 2.0 | Active |
Admin User+Pass | Active |
Page Access Users | Active |
Page Google Auth | Active |
Page IP Restriction | Active |
Page SAML 2.0 | Active |
Automation | Active |
Generic Email | Active |
Jira Software Integration | Active |
New Relic Email | Active |
PagerDuty Webhook | Active |
Pingdom Email | Active |
Chat Integrations | Active |
Slack | Active |
Hosted Pages | Active |
HTTP Pages | Active |
HTTPS Pages | Active |
Public API | Active |
Shortlinks | Active |
SMS Subscription | Active |
Status Embed Widget | Active |
Management | Active |
Authenticated API | Active |
Billing | Active |
DNS Validation | Active |
SSL Provisioning | Active |
Web Portal | Active |
Notifications | Active |
Active | |
SMS | Active |
Active | |
Webhook | Active |
Support Sites | Active |
API Documentation | Active |
Knowledge Base | Active |
Marketing Site (www.statuspage.io) | Active |
Metastatuspage | Active |
Ticketing | Active |
System Metrics | Active |
Custom Integration | Active |
Datadog Integration | Active |
Librato Integration | Active |
New Relic Integration | Active |
Pingdom Integration | Active |
Third Party Components | Active |
External | Active |
Statuspage | Active |
View the latest incidents for Atlassian Statuspage and check for official updates:
Description: This issue has been resolved.
Status: Resolved
Impact: Major | Started At: March 13, 2024, 8 a.m.
Description: We have identified and fixed the issue and now Statuspage provisioning is working for our customers.
Status: Resolved
Impact: Minor | Started At: Feb. 5, 2024, 6:36 p.m.
Description: There was an intermittent error with status embed page where cached responses were incorrectly being shown to a few customers. This is resolved as of now.
Status: Resolved
Impact: Major | Started At: Nov. 17, 2023, 4:37 p.m.
Description: There was an intermittent error with status embed page where cached responses were incorrectly being shown to a few customers. This is resolved as of now.
Status: Resolved
Impact: Major | Started At: Nov. 17, 2023, 4:37 p.m.
Description: ### **SUMMARY** From 06:00 UTC to 07:45 UTC on October 28, 2023, Atlassian customers using Statuspage had intermittent issues with all Statuspage functionality. The event occurred due to a database performance issue during a [scheduled database maintenance](https://metastatuspage.com/incidents/s21b66328h9j). This impacted customers in all regions. The incident was detected within one minute by monitoring the upgrade process and mitigated by rolling back to a known good snapshot which put Statuspage systems into a known good state. The total time to resolution was about one hour and 45 minutes. ### **IMPACT** The overall impact was between 06:00 UTC and 07:45 UTC October 28, 2023. This incident affected Statuspage customers from all regions and caused intermittent backend errors on all Statuspage activity including viewing pages, adding subscribers, and creating/updating events. We performed a rollback operation during recovery to return to a known good state. ### **ROOT CAUSE** The issue was caused by database performance issues after a routine database maintenance and upgrade. As a result, our backends returned intermittent errors to several user requests. ### **REMEDIAL ACTIONS PLAN & NEXT STEPS** We take the utmost care to provide a highly reliable service. We will pursue several preventive measures to ensure that this situation does not occur in the future, including: * Fixing the cause of the performance issues before future upgrades; and * Improving our testing process for database upgrades to catch potential performance issues. We apologize to customers whose services were impacted during this incident; we are taking immediate steps to improve the platform’s performance and availability. Thanks, Atlassian Customer Support
Status: Postmortem
Impact: Major | Started At: Oct. 28, 2023, 7:36 a.m.
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