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Is there an Atlassian Statuspage outage?

Atlassian Statuspage status: Systems Active

Last checked: a minute ago

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Atlassian Statuspage outages and incidents

Outage and incident data over the last 30 days for Atlassian Statuspage.

There have been 1 outages or incidents for Atlassian Statuspage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian Statuspage

Outlogger tracks the status of these components for Xero:

Signup Active
Admin Google Auth Active
Admin SAML 2.0 Active
Admin User+Pass Active
Page Access Users Active
Page Google Auth Active
Page IP Restriction Active
Page SAML 2.0 Active
Generic Email Active
Jira Software Integration Active
New Relic Email Active
PagerDuty Webhook Active
Pingdom Email Active
Slack Active
HTTP Pages Active
HTTPS Pages Active
Public API Active
Shortlinks Active
SMS Subscription Active
Status Embed Widget Active
Authenticated API Active
Billing Active
DNS Validation Active
SSL Provisioning Active
Web Portal Active
Email Active
SMS Active
Twitter Active
Webhook Active
API Documentation Active
Knowledge Base Active
Marketing Site (www.statuspage.io) Active
Metastatuspage Active
Ticketing Active
Custom Integration Active
Datadog Integration Active
Librato Integration Active
New Relic Integration Active
Pingdom Integration Active
External Active
Statuspage Active
Component Status
Signup Active
Active
Admin Google Auth Active
Admin SAML 2.0 Active
Admin User+Pass Active
Page Access Users Active
Page Google Auth Active
Page IP Restriction Active
Page SAML 2.0 Active
Active
Generic Email Active
Jira Software Integration Active
New Relic Email Active
PagerDuty Webhook Active
Pingdom Email Active
Active
Slack Active
Active
HTTP Pages Active
HTTPS Pages Active
Public API Active
Shortlinks Active
SMS Subscription Active
Status Embed Widget Active
Active
Authenticated API Active
Billing Active
DNS Validation Active
SSL Provisioning Active
Web Portal Active
Active
Email Active
SMS Active
Twitter Active
Webhook Active
Active
API Documentation Active
Knowledge Base Active
Marketing Site (www.statuspage.io) Active
Metastatuspage Active
Ticketing Active
Active
Custom Integration Active
Datadog Integration Active
Librato Integration Active
New Relic Integration Active
Pingdom Integration Active
Active
External Active
Statuspage Active

Latest Atlassian Statuspage outages and incidents.

View the latest incidents for Atlassian Statuspage and check for official updates:

Updates:

  • Time: March 13, 2024, 10:27 a.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: March 13, 2024, 8:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results. The API has fully recovered.
  • Time: March 13, 2024, 8:25 a.m.
    Status: Identified
    Update: The issue has been identified, and a fix is in progress.
  • Time: March 13, 2024, 8 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 5, 2024, 9 p.m.
    Status: Resolved
    Update: We have identified and fixed the issue and now Statuspage provisioning is working for our customers.
  • Time: Feb. 5, 2024, 9 p.m.
    Status: Resolved
    Update: We have identified and fixed the issue and now Statuspage provisioning is working for our customers.
  • Time: Feb. 5, 2024, 6:36 p.m.
    Status: Investigating
    Update: We are investigating an issue where we are facing intermittent issues while provisioning Statuspage.
  • Time: Feb. 5, 2024, 6:36 p.m.
    Status: Investigating
    Update: We are investigating an issue where we are facing intermittent issues while provisioning Statuspage.

Updates:

  • Time: Nov. 17, 2023, 5:25 p.m.
    Status: Resolved
    Update: There was an intermittent error with status embed page where cached responses were incorrectly being shown to a few customers. This is resolved as of now.
  • Time: Nov. 17, 2023, 4:37 p.m.
    Status: Investigating
    Update: We are investigating an intermittent issue reported by a few customers about wrong data shown in the status embed frame in their sites. We are investigating this issue currently and will share updates soon.

Updates:

  • Time: Nov. 17, 2023, 5:25 p.m.
    Status: Resolved
    Update: There was an intermittent error with status embed page where cached responses were incorrectly being shown to a few customers. This is resolved as of now.
  • Time: Nov. 17, 2023, 4:37 p.m.
    Status: Investigating
    Update: We are investigating an intermittent issue reported by a few customers about wrong data shown in the status embed frame in their sites. We are investigating this issue currently and will share updates soon.

Updates:

  • Time: Nov. 6, 2023, 9:25 a.m.
    Status: Postmortem
    Update: ### **SUMMARY** From 06:00 UTC to 07:45 UTC on October 28, 2023, Atlassian customers using Statuspage had intermittent issues with all Statuspage functionality. The event occurred due to a database performance issue during a [scheduled database maintenance](https://metastatuspage.com/incidents/s21b66328h9j). This impacted customers in all regions. The incident was detected within one minute by monitoring the upgrade process and mitigated by rolling back to a known good snapshot which put Statuspage systems into a known good state. The total time to resolution was about one hour and 45 minutes. ### **IMPACT** The overall impact was between 06:00 UTC and 07:45 UTC October 28, 2023. This incident affected Statuspage customers from all regions and caused intermittent backend errors on all Statuspage activity including viewing pages, adding subscribers, and creating/updating events. We performed a rollback operation during recovery to return to a known good state. ### **ROOT CAUSE** The issue was caused by database performance issues after a routine database maintenance and upgrade. As a result, our backends returned intermittent errors to several user requests. ### **REMEDIAL ACTIONS PLAN & NEXT STEPS** We take the utmost care to provide a highly reliable service. We will pursue several preventive measures to ensure that this situation does not occur in the future, including: * Fixing the cause of the performance issues before future upgrades; and * Improving our testing process for database upgrades to catch potential performance issues. We apologize to customers whose services were impacted during this incident; we are taking immediate steps to improve the platform’s performance and availability. Thanks, Atlassian Customer Support
  • Time: Oct. 28, 2023, 8:01 a.m.
    Status: Resolved
    Update: Issue is now resolved and everything is back to normal working state.
  • Time: Oct. 28, 2023, 7:55 a.m.
    Status: Monitoring
    Update: Update: We have fixed the issue and are monitoring actively
  • Time: Oct. 28, 2023, 7:36 a.m.
    Status: Investigating
    Update: We are currently seeing intermittent errors in viewing public Statuspages. We are investigating this problem and will provide updates shortly

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Frequently Asked Questions - Atlassian Statuspage

Is there a Atlassian Statuspage outage?
The current status of Atlassian Statuspage is: Systems Active
Where can I find the official status page of Atlassian Statuspage?
The official status page for Atlassian Statuspage is here
How can I get notified if Atlassian Statuspage is down or experiencing an outage?
To get notified of any status changes to Atlassian Statuspage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian Statuspage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian Statuspage do?
Statuspage is a reliable tool for communicating status and incidents to customers and employees, reducing support costs and building trust.