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Is there an getstream.io outage?

getstream.io status: Systems Active

Last checked: 18 seconds ago

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getstream.io outages and incidents

Outage and incident data over the last 30 days for getstream.io.

There have been 0 outages or incidents for getstream.io in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for getstream.io

Outlogger tracks the status of these components for Xero:

Chat - Edge Active
Chat - Edge Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Chat - Edge Active
CDN Active
Dashboard Active
Edge Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Chat - API Active
Chat - Edge Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Chat - Edge Active
Chat - API Active
Chat - Edge Active
Chat - Edge Active
Feed - API Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Feed - Personalization Active
Feed - Realtime notifications Active
Component Status
Active
Chat - Edge Active
Active
Chat - Edge Active
Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Active
Chat - Edge Active
Active
CDN Active
Dashboard Active
Edge Active
Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Active
Chat - API Active
Chat - Edge Active
Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Active
Chat - Edge Active
Active
Chat - API Active
Chat - Edge Active
Active
Chat - Edge Active
Feed - API Active
Active
Chat - API Active
Chat - Edge Active
Feed - API Active
Feed - Personalization Active
Feed - Realtime notifications Active

Latest getstream.io outages and incidents.

View the latest incidents for getstream.io and check for official updates:

Updates:

  • Time: July 28, 2020, 12:12 p.m.
    Status: Resolved
    Update: AWS Networking issue is now resolved. We are now cleaning up our temporary remediations since they are not needed anymore. Traffic is back to normal for the last hour.
  • Time: July 28, 2020, 10:37 a.m.
    Status: Identified
    Update: Due to a networking issue on AWS us-east region, we are experiencing increased latency for some of the traffic on our US region. We are mitigating the problem while waiting for a final remediation on AWS infrastructure.

Updates:

  • Time: Jan. 28, 2020, 4:59 p.m.
    Status: Postmortem
    Update: Between 4:05PM and 4:45PM UTC on January 28 2020 we had an API outage caused by performance degradation. The event was triggered by a new release to our Chat API servers; quickly after the new release was live, load on our database infrastructure increased and caused HTTP response times to spike and time-out in some cases. The event was detected by our latency and error monitoring. The team started working on the event by rolling back to the previous version at 4:20PM UTC. Unfortunately the rollback did not resolve the problem entirely. After another rollback attempt we realised there were still pending queries from the previous release running on our PostgreSQL database. We manually terminated all the pending tasks at 4:40PM UTC; after that the error rate dropped to 0% again. The outage affected 5% of HTTP requests at its peak \(4:20PM to 4:27PM UTC\).
  • Time: Jan. 28, 2020, 4:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 28, 2020, 4:57 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 28, 2020, 4:56 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 28, 2020, 4:49 p.m.
    Status: Monitoring
    Update: A recent released caused load increase on part of the chat infrastructure and caused degraded performance and timeout errors. Remediation is in progress.

Updates:

  • Time: Nov. 21, 2019, 10:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 21, 2019, 10:04 p.m.
    Status: Monitoring
    Update: Increased load on some API endpoints caused traffic to spike intermittently. Adding more capacity remediated the problem.
  • Time: Nov. 21, 2019, 9:27 p.m.
    Status: Investigating
    Update: We are experiencing spikes of timeout errors; the team is investigating on the root cause and working on a remediation

Updates:

  • Time: Aug. 30, 2019, 4:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2019, 2:46 p.m.
    Status: Identified
    Update: Emails from Dashboard (invites, password resets and other notifications are currently not sent correctly). We are talking to our SMTP provider (Mailgun) to resolve this issue as soon as possible.

Updates:

  • Time: May 10, 2019, 9:34 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: May 10, 2019, 8:40 p.m.
    Status: Investigating
    Update: The dashboard has a bug that's causing it to redirect some users to the homepage. Our team is investigating. APIs are fully operational, this only impacts the dashboard.

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Frequently Asked Questions - getstream.io

Is there a getstream.io outage?
The current status of getstream.io is: Systems Active
Where can I find the official status page of getstream.io?
The official status page for getstream.io is here
How can I get notified if getstream.io is down or experiencing an outage?
To get notified of any status changes to getstream.io, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of getstream.io every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does getstream.io do?
A versatile API that enables the creation of social networks, activity feeds, activity streams, and chat apps with speed and scalability.

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