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Is there an Serenova Classic (Formerly Lifesize Products) outage?

Serenova Classic (Formerly Lifesize Products) status: Systems Active

Last checked: a minute ago

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Serenova Classic (Formerly Lifesize Products) outages and incidents

Outage and incident data over the last 30 days for Serenova Classic (Formerly Lifesize Products).

There have been 1 outages or incidents for Serenova Classic (Formerly Lifesize Products) in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Serenova Classic (Formerly Lifesize Products)

Outlogger tracks the status of these components for Xero:

Internal Tools Active
Payment Services Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Login & Session Active
Web Services Active
Login & Session Active
Recording Service Active
Web Services Active
Inbound Active
Outbound Active
WebRTC Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active
Component Status
Internal Tools Active
Payment Services Active
Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Active
Login & Session Active
Web Services Active
Active
Login & Session Active
Recording Service Active
Web Services Active
Active
Inbound Active
Outbound Active
WebRTC Active
Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active

Latest Serenova Classic (Formerly Lifesize Products) outages and incidents.

View the latest incidents for Serenova Classic (Formerly Lifesize Products) and check for official updates:

Updates:

  • Time: March 18, 2022, 1:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 18, 2022, 12:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 18, 2022, 12:37 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 18, 2022, 12:27 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 24, 2021, 8:27 p.m.
    Status: Resolved
    Update: We believe this incident is resolved.
  • Time: Dec. 24, 2021, 7:46 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 24, 2021, 6:18 p.m.
    Status: Monitoring
    Update: We are continuing to test and monitor our fix.
  • Time: Dec. 24, 2021, 4 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results.
  • Time: Dec. 24, 2021, 1:53 p.m.
    Status: Identified
    Update: This is a continuation of the previous incident that was closed prematurely. We are continuing to work with our vendor to resolve call issues in the APAC region.

Updates:

  • Time: Dec. 24, 2021, 8:27 p.m.
    Status: Resolved
    Update: We believe this incident is resolved.
  • Time: Dec. 24, 2021, 7:46 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 24, 2021, 6:18 p.m.
    Status: Monitoring
    Update: We are continuing to test and monitor our fix.
  • Time: Dec. 24, 2021, 4 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results.
  • Time: Dec. 24, 2021, 1:53 p.m.
    Status: Identified
    Update: This is a continuation of the previous incident that was closed prematurely. We are continuing to work with our vendor to resolve call issues in the APAC region.

Updates:

  • Time: Dec. 24, 2021, 1:37 p.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Dec. 24, 2021, 1:37 p.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Dec. 24, 2021, 3:38 a.m.
    Status: Identified
    Update: The issue has been identified and we are working with our vendors to resolve it as quickly as possible.
  • Time: Dec. 24, 2021, 3:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate the inbound and outbound call issues in the APAC region.
  • Time: Dec. 24, 2021, 3:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate the inbound and outbound call issues in the APAC region.
  • Time: Dec. 24, 2021, 2:46 a.m.
    Status: Investigating
    Update: We are continuing to investigate the inbound and outbound call issues in the APAC region.
  • Time: Dec. 24, 2021, 2:46 a.m.
    Status: Investigating
    Update: We are continuing to investigate the inbound and outbound call issues in the APAC region.
  • Time: Dec. 24, 2021, 2:07 a.m.
    Status: Investigating
    Update: We are currently investigating an incident involving inbound and outbound calls in the APAC Region.
  • Time: Dec. 24, 2021, 2:07 a.m.
    Status: Investigating
    Update: We are currently investigating an incident involving inbound and outbound calls in the APAC Region.

Updates:

  • Time: Oct. 15, 2021, 7:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2021, 5:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 15, 2021, 4:25 p.m.
    Status: Identified
    Update: An initial fix has been implemented and we are evaluating the results at this time.
  • Time: Oct. 15, 2021, 3:28 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 15, 2021, 2:27 p.m.
    Status: Identified
    Update: Lifesize Engineers have identified the problem and are actively working with our provider to resolve the issue.
  • Time: Oct. 15, 2021, 2:26 p.m.
    Status: Investigating
    Update: Lifesize Engineers have identified the problem and are actively working with our provider to resolve the issue.
  • Time: Oct. 15, 2021, 1:21 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting some US customers login capability.

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Frequently Asked Questions - Serenova Classic (Formerly Lifesize Products)

Is there a Serenova Classic (Formerly Lifesize Products) outage?
The current status of Serenova Classic (Formerly Lifesize Products) is: Systems Active
Where can I find the official status page of Serenova Classic (Formerly Lifesize Products)?
The official status page for Serenova Classic (Formerly Lifesize Products) is here
How can I get notified if Serenova Classic (Formerly Lifesize Products) is down or experiencing an outage?
To get notified of any status changes to Serenova Classic (Formerly Lifesize Products), simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Serenova Classic (Formerly Lifesize Products) every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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