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Is there an Turtl outage?

Turtl status: Systems Active

Last checked: 10 minutes ago

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Turtl outages and incidents

Outage and incident data over the last 30 days for Turtl.

There have been 0 outages or incidents for Turtl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Turtl

Outlogger tracks the status of these components for Xero:

Analytics reports Active
Assets generation Active
Editor Active
Fastly London (LON) Active
Filestack API Active
Personalization Active
Support web chat Active
Viewer Active
Component Status
Analytics reports Active
Assets generation Active
Editor Active
Fastly London (LON) Active
Filestack API Active
Personalization Active
Support web chat Active
Viewer Active

Latest Turtl outages and incidents.

View the latest incidents for Turtl and check for official updates:

Updates:

  • Time: Feb. 3, 2023, 6:45 p.m.
    Status: Resolved
    Update: Postmark has resolved the incident and emails are now being delivered promptly.
  • Time: Feb. 3, 2023, 6:38 p.m.
    Status: Monitoring
    Update: Postmark has identified the issue with sending delays and are monitoring a fix.
  • Time: Feb. 3, 2023, 6:13 p.m.
    Status: Investigating
    Update: Our third-party email delivery service, Postmark, is experiencing degraded performance in sending outbound emails. This means password reset and activation emails may take longer to be delivered to your inbox.

Updates:

  • Time: Jan. 20, 2023, 9:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 20, 2023, 9:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 20, 2023, 7:08 p.m.
    Status: Identified
    Update: Update: Filestack has identified the root cause of the issue and are now testing solutions.
  • Time: Jan. 20, 2023, 7:08 p.m.
    Status: Identified
    Update: Update: Filestack has identified the root cause of the issue and are now testing solutions.
  • Time: Jan. 20, 2023, 3:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 20, 2023, 3:02 p.m.
    Status: Investigating
    Update: Filestack are experiencing some issues with their API, this means the image upload capability is temporarily out of action. We are currently monitoring this and apologise for the inconvenience caused.

Updates:

  • Time: Dec. 19, 2022, 3:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2022, 3:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 19, 2022, 3:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 19, 2022, 3:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with editing Docs

Updates:

  • Time: Dec. 19, 2022, 3:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2022, 3:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 19, 2022, 3:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 19, 2022, 3:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with editing Docs

Updates:

  • Time: Dec. 2, 2022, 5:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 2, 2022, 5:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 2, 2022, 11:12 a.m.
    Status: Identified
    Update: We have identified an issue with Analytics Dashboards fulfilling requests and are currently implementing a fix. All reader engagement data continues to be captured correctly and will be available when Analytics Dashboards return.
  • Time: Dec. 2, 2022, 11:12 a.m.
    Status: Identified
    Update: We have identified an issue with Analytics Dashboards fulfilling requests and are currently implementing a fix. All reader engagement data continues to be captured correctly and will be available when Analytics Dashboards return.

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Frequently Asked Questions - Turtl

Is there a Turtl outage?
The current status of Turtl is: Systems Active
Where can I find the official status page of Turtl?
The official status page for Turtl is here
How can I get notified if Turtl is down or experiencing an outage?
To get notified of any status changes to Turtl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Turtl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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